Mister-Auto.co.uk Reviews 

6,685
TrustScore 2 out of 5

1.8

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Rated 2 out of 5 stars

I haven't yet bought the item but when i type in the details several items come up without relevent imformation as to wether its the right part for my particular vehicle . I have signed up and sent me... See more

Company replied

Rated 1 out of 5 stars

They have a website residing in the co.uk domain, prices displayed in pounds sterling and the customer service contact number in the UK PSTN. Despite all this they seemingly don't actually sell to UK-... See more

Rated 2 out of 5 stars

Under maintenance for months. Trying to order a part (delivery to UK) and keeps showing padlock on "continue" button and cannot go any further (alhough they ask for detail to register yourself) They n... See more

Company replied

Rated 1 out of 5 stars

Do not expect to get your delivery on the date they tell you. Both my items arrived late on different dates. You cannot blame the courier as they never received the items until 4 days after you infor... See more

Company details

  1. Auto parts shop
  2. Car accessories shop

Information provided by various external sources

Mister-Auto is a french based company that sells auto parts to 23 countries. On mister-auto.co.uk you will find parts for brakes, filtering, clutch system, gearbox, steering, suspension ...


Contact info

1.8

Poor

TrustScore 2 out of 5

7k reviews

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No recent history of asking for reviews

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Replied to 100% of negative reviews

Typically replies within 1 week

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1.8

All reviews

(6,685)

7 reviews in the last 12 months

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Rated 3 out of 5 stars

Overall positive but not always that way!

Overall i have had positive experiences with mister auto however after my last order i wanted to cancel as due to corona virus it would take 3 weeks to arrive so i wanted to cancel but found no way to do this through their website or via phone. When the parts arrived (brake caliper repair kits) the piston rubber shield did not fit so i ended up buying new calipers elsewhere.

Update in response to the replay i received - you cannot contact Mister Auto through my account regarding an order that has not shipped.. The question has to be asked why i cannot cancel an unshipped order via my account section of the website, especially when the quoted arrival date was three weeks later, although well done to Mister Auto for shipping one day earlier that the ridiculously delayed original time..

27 May 2020
Unprompted review
Mister-Auto.co.uk logo

Reply from Mister-Auto.co.uk

Dear Customer,

Thank you for your review.

First and foremost, we would like to apologize for the caused inconvenience.

Upon checking your case, we can see that your order was shipped one day prior to the shipping date, unfortunately it was delivered one date after the delivery date announced, due to a delay in transit.

After further inspection, we could not see any prior communication regarding your choice to cancel the order.

Please bear in mind, that you can always contact our customer support team directly via message through your Mister-Auto account or via telephone number 033 08 08 44 09 for further assistance in regards to checking availability and compatibility of parts, order amendment and order cancellation, or to get an update on your most recent order.

Your satisfaction as a customer is our first priority therefore we do our best to provide high quality products as well as services. We are grateful for your comment as it helps us to become better at what we do.

Please do visit Mister-Auto.co.uk again soon to find all our latest offers.

Kind Regards,
Nick, Mister-Auto

Rated 1 out of 5 stars

Part swapping

I Bought a Corteco R/H engine mount last year for my Peugeot 3008 2010, or so I though, from Mr Auto supposingly a PSA supplier. Well after fitting the mount myself, the engine mount has now collapsed after six months damaging my drive shaft bearing. The investigating mechanic says that it is not a Corteco mount and instead a cheap Mount swapped into a Corteco box. I originally bought this from the Mr Auto Ebay site in which the mount was being sold for £65.80 has apposed to the online shop of £89.00. He stated that he's fitted hundreds of Corteco parts and unfortunately this was not Corteco and a cheap £30 part instead and that they have swapped out the Corteco Mount and stamped the cheap Mount with Corteco in red ink, that apparently wipes off with your hand, and then proceeded to put it in a used Corteco box. He says it is an old dodgy supplier trick, I've now had to buy an original part at the cost of £143, which on inspection is far superior and I now need to look into getting the drive shaft bearing replaced.

Steer clear of this company, especially the ebay shop, scammers.

26 May 2020
Unprompted review
Mister-Auto.co.uk logo

Reply from Mister-Auto.co.uk

Dear Customer,

Thank you for your comment.

Please provide us with the order number so that we can assist you further.

You can also always contact our customer support team directly via message through your Mister-Auto account or via telephone number 033 08 08 44 09 for further support with your query.

Kind Regards,
Nick, Mister-Auto

Rated 5 out of 5 stars

I have already written a review of…

I have already written a review of Mister-Auto on this website, but I am happy to reiterate the excellent service I received. All parts were delivered in a reasonable time considering pandemic and are now fitted to my wife's car.

25 May 2020
Unprompted review
Rated 5 out of 5 stars

Selection of relevant parts : Important.

Selection of relevant parts was good and better than other sites. Running an older car was pleased to obtain new manufactured parts from known suppliers. Delivery was as quoted at purchase. All round good experience.

25 May 2020
Unprompted review
Rated 1 out of 5 stars

Absolutely shocking delivery time and…

Absolutely shocking delivery time and half the order missing. Then another long wait and paid ridiculous price for delivery just woeful the whole experience

25 May 2020
Unprompted review
Mister-Auto.co.uk logo

Reply from Mister-Auto.co.uk

Dear Customer,

Thank you for your review.

After carefully checking your order, we can confirm the parcel was shipped one day prior to the shipping date, unfortunately it was delayed in transit and some items were missing.

We can see that you are already in communication with our support team about the case and we are glad to confirm that the missing items have been successfully delivered as well.

Please accept our apologies for the delay and the caused inconvenience.

Your satisfaction as a customer is our first priority therefore we do our best to provide high quality products as well as services. We are grateful for your comment as it helps us to become better at what we do.

Please do visit Mister-Auto.co.uk again soon to find all our latest offers.

Kind Regards,
Nick, Mister-Auto

Rated 5 out of 5 stars

Fantastic company

Fantastic company, great products at great prices I have used Mister Auto for a while and always been hassle free and hard to beat on price together with quick delivery.

Recently purchased Brembo brake pads and air filter for my car, both arrived well packaged and I have to say you can tell the quality in braking.

22 May 2020
Unprompted review
Rated 5 out of 5 stars

Brilliant service the delivery came…

Brilliant service the delivery came before the sergested time and date which was amazing considering problems keep up the good work. Not done clutch yet but may have an issue it may be wrong probably my fault it could be a td4 rather than a standard but won't know till striped down.

22 May 2020
Unprompted review

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