I haven't yet bought the item but when i type in the details several items come up without relevent imformation as to wether its the right part for my particular vehicle . I have signed up and sent me... See more
Company replied
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See what reviewers are saying
They have a website residing in the co.uk domain, prices displayed in pounds sterling and the customer service contact number in the UK PSTN. Despite all this they seemingly don't actually sell to UK-... See more
Under maintenance for months. Trying to order a part (delivery to UK) and keeps showing padlock on "continue" button and cannot go any further (alhough they ask for detail to register yourself) They n... See more
Company replied
Do not expect to get your delivery on the date they tell you. Both my items arrived late on different dates. You cannot blame the courier as they never received the items until 4 days after you infor... See more
Company details
Information provided by various external sources
Mister-Auto is a french based company that sells auto parts to 23 countries. On mister-auto.co.uk you will find parts for brakes, filtering, clutch system, gearbox, steering, suspension ...
Contact info
United Kingdom
- 033 08 08 44 09
- contactuk@mister-auto.com
- mister-auto.co.uk
1.8
Poor
7k reviews
Replied to 100% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Good experience
I ordered some tailgate struts.
They were good quality, reasonably priced and arrived quickly.
Would use again
19 June 2020
Unprompted review
the outer box was smashed
the outer box was smashed, the interior box the end was ripped off,if there were any adapters they were missing, the chap that delivered it ,said that was how it was given to him ?
not impressed D H
18 June 2020
Unprompted review
Reply from Mister-Auto.co.uk
Dear Customer,
Thank you for your review.
First and foremost, please accept our apologies for the inconvenience caused.
We are sorry to hear you have received your order with damaged packaging.
After careful examination of your order, we can confirm the order was shipped and delivered ahead of the scheduled dates, however the packaging was damaged in transit.
If any parts were damaged or missing, we would kindly ask you to contact Customer Service Team via message on your Mister-Auto profile or via phone number 033 08 08 44 09, so we can further assist and investigate on the matter.
Your satisfaction as a customer is our first priority therefore we do our best to provide high quality products as well as services. We are grateful for your comment as it helps us to become better at what we do.
Please do visit Mister-Auto.co.uk again soon to find all our latest offers.
Kind Regards,
Nick, Mister-Auto
Great service
18 June 2020
Unprompted review
as usual
as usual, a great deal and excellent delivery service from Mr. Auto.
17 June 2020
Unprompted review
The quality and quantity of parts…
The quality and quantity of parts continues to be excellent, and remains very competitive on pricing
17 June 2020
Unprompted review
Wanted a fuel pump for a Talbot…
Wanted a fuel pump for a Talbot motorhome and searched the usual. Mister Auto had the pump and speedy delivery especially in these times. Good service would recommend.
17 June 2020
Unprompted review
Excellent service
16 June 2020
Unprompted review
reliable and good value
I have always experienced Mister-Auto as both reliable and good value.
16 June 2020
Unprompted review
Ford Ranger brake disc
I have had now quite a few orders from Mister-Auto, and to be fair they have been ok, the only niggle on this last order was that the listing on there site is incorrect. Its states the brake dics were a pair, however it is for one peice only. Just a bit of an inconvenience/delay as had to reorder a second unit. The Herth-Buss Jakoparts were a good quality item, well packaged,and arrived within a week or so.Thanks
14 June 2020
Unprompted review
Good quality product as always and very…
Good quality product as always and very quick delivery
12 June 2020
Unprompted review
First class
First class, I received an air filter complete with an outer casing which fitted perfectly into my 1990 Renault 5. I am very pleased.
11 June 2020
Unprompted review
Reply from Mister-Auto.co.uk
Dear Customer,
Thank you for your review.
We are happy to hear that you are satisfied with our services, as it is a priority for us.
After checking your order, we are delighted see that the parcel was shipped and delivered ahead of schedule.
We are grateful for your comment and we would appreciate any further feedback that will help us turn a one star review into a five stars review.
Should you require any further assistance, please contact us again.
Kind Regards,
Nick, Mister-Auto
Very good service and products thanks
10 June 2020
Unprompted review
Wiper blade did not fit my car
Wiper blade did not fit my car, give them their due offered a refund and free return but as it was only around £8 and I’m a 72 year old , waiting at the post office to post it was not an option for me
9 June 2020
Unprompted review
Reply from Mister-Auto.co.uk
Dear Customer,
Thank you for your comment.
We are sorry to hear that the part you ordered did not fit your vehicle.
Please accept our apologies for the inconvenience caused.
After further examination of your order, we can see that you have already been in contact with our Customer Service Team regarding this. Unfortunately, we could not exchange the item for the correct one, however you could always return the part for a full refund.
We can understand, that going to the post office can be difficult in such times, however it is not mandatory for the order recipient to be the one posting the return parcel. It can be anyone. A friend or relative for example.
Your satisfaction as a customer is our first priority therefore we do our best to provide high quality products as well as services. We are grateful for your comment as it helps us to become better at what we do.
Please do visit Mister-Auto.co.uk again soon to find all our latest offers.
Kind Regards,
Nick, Mister-Auto
I have been ordering parts for about…
I have been ordering parts for about six years and i always received what i ordered.
Good prices and nice offers.Thank you mister-auto.
9 June 2020
Unprompted review
Easy to use app
Easy to use app, excellent quality parts, great value for money.
Excellent communication
9 June 2020
Unprompted review
It’s very good and responsible prices
It’s very good and responsible prices
Only one thing I got delayed on one order
Which ask quick and fast delivery
8 June 2020
Unprompted review
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