Mister Spex Reviews 

3,787
TrustScore 4 out of 5

4.0

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Rated 5 out of 5 stars

I’ve been buying contact lenses and contact lense solution from Mister Spex for several years now. I like their price and the efficient delivery service, it seems like one can trust them as far as ap... See more

Rated 2 out of 5 stars

Good product selection and a useful virtual try-on feature — although that’s fairly standard nowadays. If you are absolutely certain you won’t need to return anything, then it may be fine to order... See more

Company replied

Rated 5 out of 5 stars

Didn't expect that buying glasses online would work. But I really liked it so much that I immediately bought a second pair of glasses. Measuring at an optician works perfectly and the price for a br... See more

Rated 4 out of 5 stars

It’s very helpful to be able to try on glasses online, though this function is only available for certain glasses. The Oakley glasses I bought are at a great discount and were well packed and arrived... See more

Company details

  1. Optician
  2. Contact lenses supplier
  3. Glasses store
  4. Sunglasses shop

About Mister Spex

Written by the company

MISTER SPEX - ALLE VOORDELEN OP EEN RIJ
______________________________ DE LAAGSTE PRIJZEN
Bij Mister Spex bespaar je tot 55% op brillen, zonnebrillen en contactlenzen van topdesigners en –producenten. De glazen, die standaard zijn voorzien van uv-bescherming, een kraswerende laag en super anti-reflectie, zijn gewoon bij de prijs van de bril inbegrepen. Spot je je (zonne)bril naar keuze toch goedkoper bij een andere aanbieder? Dan vergoeden wij het verschil. ______________________________ HET GROOTSTE AANBOD DESIGN BRILLEN
Mister Spex verkoopt brillen en zonnebrillen van ruim 80 topdesigners, zoals Ray-Ban, Oakley, BOSS, Persol, Adidas, Tommy Hilfiger en Céline. Het totale assortiment bestaat uit bijna 7.000 modellen, die variëren van geliefde klassiekers tot trendy frames. Onze contactlenzen zijn eveneens van topmerken zoals Biofinity, Air Optix, Acuvue, Proclear en ons eigen merk TrueLens. ______________________________ TOPKWALITEIT
Alle glazen worden ‘op maat’ vervaardigd in ons in-house atelier in Berlijn en voldoen aan de hoogste kwaliteitseisen. We werken uitsluitend samen met de meest vooraanstaande glasproducenten, zoals SEIKO Optical, Hoya Lens Deutschland en Essilor. De meeste glazen zijn ook leverbaar als multifocale variant. ______________________________ BRILLEN SPECIAAL VOOR JOU GESELECTEERD
Bij Mister Spex doen we er alles aan om die bril of zonnebril te vinden die optimaal bij je past. Met behulp van de uitgebreide filterfunctie geef je aan naar welk merk, welke stijlkenmerken (type, kleur, vorm) en welke grootte je voorkeur uitgaat. Daarnaast geef je aan welke gezichtsvorm je hebt. Op basis van die antwoorden, stellen wij binnen enkele seconden een collectie ‘op maat’ voor je samen. ______________________________ HET BESTE VAN ON- ÉN OFFLINE
Bestellen bij Mister Spex verloopt volledig online – van het bekijken van ons grote assortiment, tot het passen in de 3D-paskamer, tot het plaatsen van de bestelling. Om maximaal te profiteren van ons geavanceerde online proces, bieden we daarnaast een aantal belangrijke offline services aan. Zo laat je je ogen meten en pas je je nieuwe bril/lenzen aan bij een partneropticien bij jou in de buurt. ______________________________ UITSTEKENDE BESTELVOORWAARDEN
Bij Mister Spex staat klanttevredenheid voorop. Omdat we alle producten op voorraad hebben, worden bestellingen vaak al de volgende dag geleverd. Verzenden en retourneren is geheel kosteloos en valt het product tegen, mag het gewoon binnen 30 dagen teruggestuurd worden. Bestel je een bril op sterkte, dan mag je de bril, samen met drie andere brillen naar keuze, bovendien eerst tien dagen lang proef dragen.

Contact info

4.0

Great

TrustScore 4 out of 5

4k reviews

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4.0

All reviews

(3,787)

77 reviews in the last 12 months

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Rated 1 out of 5 stars

By far the worst customer service…

By far the worst customer service experience ever..placed an order two weeks ago..called several times...they can not track your package and they will tell you to place an new order. If you ask them to sent the order for which you paid they will hang up

11 December 2022
Unprompted review
Rated 5 out of 5 stars

Didn't expect that buying glasses…

Didn't expect that buying glasses online would work. But I really liked it so much that I immediately bought a second pair of glasses. Measuring at an optician works perfectly and the price for a brand of glasses is so much cheaper than in a store. The service is excellent, highly recommended.. a 10 plus…

15 October 2022
Rated 3 out of 5 stars

Good quality but long delivery time

The glasses and the crystals are of good quality. Just as promised.

But it was really difficult to get them.

Their system cancelled my purchase and I had to do the transaction again.

In other words, the delivery time was much longer than promised.

If the company can improve that, then I'll definitely recommend the service to my friends, family and social circle.

4 September 2022
Rated 2 out of 5 stars

Bad service good prices

Super slow delivery, return and customer service replies.
Im happy with my glasses and price was good but it was a two months odyssey of trying to get answers from the customer servlce and things going wrong...

27 June 2022
Unprompted review
Rated 1 out of 5 stars

Very hard to clean lenses and they scratch easily

Bought some progressive glasses and paid for all the extras, best quality lenses, extra coating etc and I'm very dissapointed with what I got. The lenses got scratched almost immediatly and are suprisingly easy to stain and extremely hard to clean. I wouldn't reccomend Mister Spex.

1 June 2022
Unprompted review
Rated 5 out of 5 stars

Great lences

Great lences, perfect moisture during all day even when working on the computer.
Delivery really fast

11 March 2022

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