Misty Glass Limited Reviews 

624
TrustScore 5 out of 5

5.0

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Review summary

Created with AI, based on recent reviews

Considering 166 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the exceptional service, noting that staff members are extremely polite, helpful, and exceptionally knowledgeable about all replacement options. People consistently mention that scheduling appointments and receiving initial quotes is entirely straightforward and handled with remarkable efficiency. Buyers also highlight the great value, emphasizing that the prices charged for new window units are very reasonable and fair. Reviewers express high satisfaction with the completed work, pointing out that installations are executed swiftly without leaving any mess behind. Consumers confirm they would gladly recommend these services to others for any future glass replacement needs.

What people talk about most

Service

Consumers find service to be positive, highlighting a smooth process from initial quotes to final... See more

Staff

Reviewers highlight positive aspects of staff, praising their professionalism, expertise, and efficiency... See more

Price

Clients share positive opinions on price, highlighting that the costs are very competitive, reasonable, and... See more

Quality

People report positive experiences with quality, highlighting outstanding service and craftsmanship.... See more

Product

Users describe ambiguous feelings regarding the product, sharing both replacement needs and satisfaction.... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Amazing customer service from the whole team! This company responds quickly, keeps you updated and are helpful and professional. Antony came out to measure for multiple blown-out panes and had them r... See more

Company replied

Rated 5 out of 5 stars

Anthony was friendly, replaced the steamy panels in no time and left the working area clean and tidy. He even fitted some extra screws in the frame which should have been done by the original installe... See more

Rated 5 out of 5 stars

The fitting crew were excellent.Very friendly and professional from Jade at the office to Antony and Adam who were the fitters.5 panes and one mechanism replaced in one and half hours!Any problems in... See more

Company replied

Rated 5 out of 5 stars

Excellent service: this is the second time we have used this company, first time in our previous home over ten years ago and was pleased to be able to use them again. Prior to having the work done,... See more

Company replied


Company details

  1. Double Glazing Installer
  2. Glass repair service
  3. Repair Service

Written by the company

At Misty Glass Limited, we specialise in high-quality, affordable double glazing repairs across Bolton and surrounding areas. Our family-run business is built on years of experience, offering a trustworthy, reliable service for replacing failed double glazed units that are misted, cracked, or have condensation issues. We pride ourselves on transparent pricing with no hidden costs, ensuring that you get the best price upfront. From initial measurements to installation, we provide a seamless, customer-focused service, backed by excellent reviews and a strong reputation for delivering satisfaction every time.


Contact info

5.0

Excellent

TrustScore 5 out of 5

624 reviews

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5.0

All reviews

(624)

163 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Good old fashioned customer service

Misty glass replaced a couple of double glazing units for me.They were a pleasure to deal with no messing about just good old fashioned customer service and done at a fair price

3 March 2026
Unprompted review
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Reply from Misty Glass Limited

Thank you very much for your kind words Trevor. We’re really pleased to hear you appreciated the straightforward, good old fashioned customer service, that’s exactly what we pride ourselves on. No fuss, fair pricing, and a job done properly.
It was a pleasure working for you, and we’re always here if you need us again in the future.

Rated 5 out of 5 stars

Amazing service

Great, prompt and friendly service from enquiry to delivery. Anthony is very skilled in his trade, is respectful of your home and leaves everything clean and tidy. Great service 👍

2 March 2026
Unprompted review
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Reply from Misty Glass Limited

Thank you so much for your lovely review Matthew.
We’re really pleased to hear you were happy with the service from enquiry through to installation. Antony takes a lot of pride in his work, so it’s great to know that came across and that you were happy with how everything was left clean and tidy.
We really appreciate the recommendation and your support for our business. Thanks again!

Rated 5 out of 5 stars

Excellent communication

Excellent communication, very professional all-round. Very tidy and extremely pleasant. Great price. Have used Anthony 3 times and would highly recommend.

25 February 2026
Unprompted review
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Reply from Misty Glass Limited

Thank you so much for your continued support and for taking the time to leave such a fantastic review. We’re delighted to hear you were pleased with the communication, professionalism and tidiness and that you found the pricing competitive too. It really means a lot that you’ve chosen to use Antony three times and would highly recommend us.
We truly appreciate your loyalty and look forward to helping you again in the future.

Rated 5 out of 5 stars

Speedy amazing services

Speedy amazing services, super polite staff, would highly recommend, Antony fixed the glass and then went above and beyond to help with some issues we previously had with the door it was a simple fix but has made a huge difference to using our bifold.
Farah

12 February 2026
Unprompted review
Rated 5 out of 5 stars

Great service from start to finish

Great service from start to finish. Would definitely use again in the future

6 February 2026
Unprompted review
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Reply from Misty Glass Limited

Thank you for your kind review Mark. We’re really pleased to hear you were happy with the service from start to finish. We truly appreciate your support and look forward to helping you again in the future.

Rated 5 out of 5 stars

Misty Glass

Misty Glass - what can I say! You were highly recommended and I totally agree.
The service you provide is second to none!
From the first quote to measuring and fitting unbelievably quick and the price was great too. I am absolutely over the moon with my new patio doors and windows. Thankyou

9 February 2026
Unprompted review
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Reply from Misty Glass Limited

Thank you so much for such a fantastic review Kathryn. We’re absolutely delighted to hear how happy you are with your new patio doors and windows. It’s great to know the recommendation lived up to expectations and that the whole process, from quote to fitting, was quick and great value. Your kind words really mean a lot to the whole team, thank you for choosing Misty Glass.

Rated 5 out of 5 stars

Excellent company

Contacted Misty Glass to replace the 2 misted windows in our conservatory doors. Anthony came, measured and gave us a great price for window replacement with low energy glass. Two weeks later and Anthony came back to fit the glass and he also noticed that the door frame had not been screwed down which he corrected. Great customer service from a very reputable company. We would definitely use them again.

9 February 2026
Unprompted review
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Reply from Misty Glass Limited

Thank you for taking the time to leave such a detailed and kind review Norman. We’re really pleased to hear you were happy with the service from start to finish, from the initial visit and quotation through to fitting the low energy glass. It’s great to know Antony was able to spot and correct the issue with the door frame too, that attention to detail is something we really pride ourselves on.
Thank you for choosing Misty Glass and for recommending us. We’d be more than happy to help you again in the future.

Rated 5 out of 5 stars

Very happy with the price and service…

Very happy with the price and service provided by Misty glass . Anthony did a great job friendly and clean while working and after job was completed cleaned up replacing our worn out units . Thanks again to Anthony and Misty glass looks so much better .

7 February 2026
Unprompted review
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Reply from Misty Glass Limited

Thank you for taking the time to leave such a great review Greg. We’re really pleased you were happy with the price and the service. Antony will appreciate your kind words about his work and care on site. It’s great to hear the new units have made such a difference. Thanks again for choosing Misty Glass.

Rated 5 out of 5 stars

Very good service

Very good service when booking the appointment. Kept us informed of a slight change in time and turned up on time on the date agreed. Carried out the work efficiently and quickly. Would definitely use again and recommend to others toop.

6 February 2026
Unprompted review
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Reply from Misty Glass Limited

Thank you very much for your lovely review Chris. We’re really pleased to hear you were happy with the booking process, communication, and the work carried out. Keeping customers informed and providing an efficient service is very important to us. Thanks again for your recommendation, we really appreciate it.

Rated 5 out of 5 stars

Excellent service

From quote to fitting Antony and Jade were excellent. We have no hesitation in recommending Misty Glass the service was excellent.
Thanks

6 February 2026
Unprompted review
Misty Glass Limited logo

Reply from Misty Glass Limited

Thank you so much for your lovely review. We’re really pleased to hear you were happy with the service from quote through to fitting. Antony and Jade truly appreciate the kind words and your recommendation. Thanks again for choosing Misty Glass.

Rated 5 out of 5 stars

Usual efficient service

Usual efficient service. Prompt replies to initial enquiry and booking followed up by professional and courteous service. Highly recommend Antony and team.

5 February 2026
Unprompted review
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Reply from Misty Glass Limited

Thank you for your continued support and kind words. We’re really pleased to hear you were happy with the prompt communication and professional service once again. Antony and the team truly appreciate the recommendation.

Rated 5 out of 5 stars

Misty Glass for professional work

Misty Glass were very competent and professional. They did a first class job installing both a complete large multi-paned window and also replacing 16 other blown pane units. They also cleaned up after they had finished and left the house spotless. The price was also very reasonable. Highly recommended.

2 February 2026
Unprompted review
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Reply from Misty Glass Limited

Thank you very much for your kind review and recommendation. We’re delighted to hear that you were pleased with the quality of our work and the service provided, from installation through to clean-up. We always aim to deliver a high standard at a fair price, so your feedback is greatly appreciated.
Thank you again for choosing Misty Glass

Rated 5 out of 5 stars

All good

Booking process easy. They replied next day to my email with a rough guide price - (i sent them pictures of single window pane that needed replacement). Anthony visited to measure on time, quick process explained options. Quote matched guide price. Fitting appointment offered 12 days later. Easy change to convenient date. Fitting visit, Anthony arrived on time. Process took 10 mins. All clean and tidy after. He was very pleasant and clearly knew what he was doing. All good. Would highly recommend.

2 February 2026
Unprompted review
Misty Glass Limited logo

Reply from Misty Glass Limited

Thank you for taking the time to leave such a detailed review Julian. We’re really pleased to hear that the booking process, communication, and fitting all went smoothly, and that everything matched expectations from start to finish. It’s great to know Antony’s punctuality, efficiency, and workmanship stood out, and that the job was completed cleanly and quickly.
Your recommendation is very much appreciated, thank you for choosing Misty Glass.

Rated 5 out of 5 stars

Very good communication

Very good communication. Fast and efficient service.

29 January 2026
Unprompted review
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Reply from Misty Glass Limited

Thank you for your kind review 😊We’re really pleased to hear you were happy with our communication and found the service fast and efficient. We really appreciate you taking the time to share your feedback.

Rated 5 out of 5 stars

We sent our measurements in online

We sent our measurements in online. They came to measure precisely and put the order in.
Our glass was leaded.
We waited 2 weeks for delivery and installation. We were given a specific time slot.
Can actually see through the window now!
Really happy with the service and price and will certainly use again in the future.

28 January 2026
Unprompted review
Misty Glass Limited logo

Reply from Misty Glass Limited

Thank you so much for your great review David. We’re really pleased to hear everything went smoothly, from the measurements and ordering through to the installation. It’s good to know the leaded glass was delivered within a reasonable timeframe and that the set time slot worked well for you.
Most importantly, we’re glad you can finally see clearly through the window again. Thanks again for choosing Misty Glass, we really appreciate your support and look forward to helping you again in the future.

Rated 5 out of 5 stars

First Class

Can highly recommend this company who replaced two panes of glass for me that had gone misty. From the initial contact requesting a quote, their service has been first class, professional, friendly and very reasonably priced.

28 January 2026
Unprompted review
Misty Glass Limited logo

Reply from Misty Glass Limited

Thank you very much for your kind review. We’re delighted to hear you were happy with the service from your initial enquiry right through to replacing the misted panes. Providing a professional, friendly service at a fair price is always our aim, so it’s great to know that came across.
Thank you for recommending us, it’s really appreciated, and we’re glad we could help.

Rated 5 out of 5 stars

Excellent. 5⭐️⭐️⭐️⭐️⭐️

From arranging an appointment to my glass being fixed, Misty Glass provided an excellent level of Customer Care. On time, friendly and professional. Would definitely recommend Misty Glass to my family and friends. BJ

26 January 2026
Unprompted review
Misty Glass Limited logo

Reply from Misty Glass Limited

Thank you so much for the 5⭐️ review. We really appreciate you taking the time to share your experience. It’s great to hear you were happy with the service from booking through to completion. We’ll be sure to pass your kind words on to the team. Thanks again for recommending Misty Glass, it means a lot to us!

Rated 5 out of 5 stars

NEW TINTED GLASS

I wanted to replace the glass in several windows and had specific requirements for tinting. Jade in the office got me the info needed and Anthony called with samples before returning to fit the new glass. Despite my initial enquiry being just before the Xmas shutdown everything was handled efficiently and we are pleased with the result. I'm happy to recommend Misty Glass.

22 January 2026
Unprompted review

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