Misty Glass Limited Reviews 

624
TrustScore 5 out of 5

5.0

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Review summary

Created with AI, based on recent reviews

Considering 166 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the exceptional service, noting that staff members are extremely polite, helpful, and exceptionally knowledgeable about all replacement options. People consistently mention that scheduling appointments and receiving initial quotes is entirely straightforward and handled with remarkable efficiency. Buyers also highlight the great value, emphasizing that the prices charged for new window units are very reasonable and fair. Reviewers express high satisfaction with the completed work, pointing out that installations are executed swiftly without leaving any mess behind. Consumers confirm they would gladly recommend these services to others for any future glass replacement needs.

What people talk about most

Service

Consumers find service to be positive, highlighting a smooth process from initial quotes to final... See more

Staff

Reviewers highlight positive aspects of staff, praising their professionalism, expertise, and efficiency... See more

Price

Clients share positive opinions on price, highlighting that the costs are very competitive, reasonable, and... See more

Quality

People report positive experiences with quality, highlighting outstanding service and craftsmanship.... See more

Product

Users describe ambiguous feelings regarding the product, sharing both replacement needs and satisfaction.... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Amazing customer service from the whole team! This company responds quickly, keeps you updated and are helpful and professional. Antony came out to measure for multiple blown-out panes and had them r... See more

Company replied

Rated 5 out of 5 stars

Anthony was friendly, replaced the steamy panels in no time and left the working area clean and tidy. He even fitted some extra screws in the frame which should have been done by the original installe... See more

Rated 5 out of 5 stars

The fitting crew were excellent.Very friendly and professional from Jade at the office to Antony and Adam who were the fitters.5 panes and one mechanism replaced in one and half hours!Any problems in... See more

Company replied

Rated 5 out of 5 stars

Excellent service: this is the second time we have used this company, first time in our previous home over ten years ago and was pleased to be able to use them again. Prior to having the work done,... See more

Company replied


Company details

  1. Double Glazing Installer
  2. Glass repair service
  3. Repair Service

Written by the company

At Misty Glass Limited, we specialise in high-quality, affordable double glazing repairs across Bolton and surrounding areas. Our family-run business is built on years of experience, offering a trustworthy, reliable service for replacing failed double glazed units that are misted, cracked, or have condensation issues. We pride ourselves on transparent pricing with no hidden costs, ensuring that you get the best price upfront. From initial measurements to installation, we provide a seamless, customer-focused service, backed by excellent reviews and a strong reputation for delivering satisfaction every time.


Contact info

5.0

Excellent

TrustScore 5 out of 5

624 reviews

5-star
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1-star

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5.0

All reviews

(624)

163 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Window replacement .

I can’t recommend this company enough .
Professional, polite and they went above and beyond to make the installation of the windows a pleasure will recommend them to all our friends

20 April 2026
Unprompted review
Misty Glass Limited logo

Reply from Misty Glass Limited

Thank you so much for your fantastic review Caroline. We’re really pleased to hear how happy you are with your new windows and the service you received. Our team takes great pride in being professional and going the extra mile, so your feedback means a lot to us. We truly appreciate your recommendation.

Rated 5 out of 5 stars

Great friendly team, Great Communication

Anthony, Adam & Jade make a great team.
Excellent friendly service from start to finish. Received a prompt estimate via email with a great detail of information on glass types. Anthony did a quick survey and new window panes were fitted shortly after at a day I requested. Very polite, clean tidy job ! ( Even did some extra bits I asked for) Will definitely use again.

17 March 2026
Unprompted review
Misty Glass Limited logo

Reply from Misty Glass Limited

Thank you for such a fantastic review Charlotte. We’re really pleased to hear you had a great experience with us from start to finish.
Antony, Adam, and Jade will be delighted with your kind words, we’re proud of the teamwork and communication they bring to every job. It’s great to know you found the quoting process clear and informative, and that everything was carried out promptly and to your schedule.
We always aim to leave every job clean, tidy, and completed to the highest standard, so we’re glad that came across – along with helping out with the extra bits!
We truly appreciate your support and look forward to working with you again in the future.

Rated 5 out of 5 stars

Excellent service

Excellent service, very reliable, excellent communication, no mess. Would definatley recommend Misty Glass Limited.

16 April 2026
Unprompted review
Misty Glass Limited logo

Reply from Misty Glass Limited

Thank you so much for your kind review David. We’re delighted to hear you found our service reliable with excellent communication, and that everything was left clean and tidy.
We really appreciate your recommendation, thank you for choosing Misty Glass Limited!

Rated 5 out of 5 stars

Misty Glass replied to my enquiry very…

Misty Glass replied to my enquiry very quickly and promptly came out to quote for replacing several double-glazed windows that had blown. I was happy with the price, and the agreed date and time suited me. The work was completed to a high standard and I’m very pleased with the result. Would highly recommend.

15 April 2026
Unprompted review
Misty Glass Limited logo

Reply from Misty Glass Limited

Thank you so much for your great review Gary. We’re really pleased to hear you were happy with the quick response, the quotation process and the final result. It’s great to know everything ran smoothly and the work was completed to a high standard. We truly appreciate your recommendation, thank you for choosing Misty Glass!

Rated 5 out of 5 stars

First class service in every way

I was looking for a company to replace/update some old windows and Misty Glass had good reviews.
They did not disappoint.
Antony was so obliging, nothing was too much trouble, totally professional in every way.
We are so happy with our new windows.
Can’t recommend Misty Glass highly enough

14 April 2026
Unprompted review
Misty Glass Limited logo

Reply from Misty Glass Limited

Thank you so much for your fantastic review Gail.
We’re delighted to hear that we lived up to your expectations and that you’re so happy with your new windows. It’s great to know Antony’s professionalism and helpful approach made a positive impression.
Your recommendation really means a lot to us, thank you for choosing Misty Glass!

Rated 5 out of 5 stars

Always on time,

Always on time. Very competitive prices. Very friendly and professional leaves everything spotless. Would highly recommend, and it's a local company.

8 April 2026
Unprompted review
Misty Glass Limited logo

Reply from Misty Glass Limited

Thank you so much for your kind review.
We’re really pleased to hear you found us punctual, friendly and professional, and that you were happy with the pricing and cleanliness of the work.
Your recommendation means a lot to us, especially as a local company, thank you for your support!

Rated 5 out of 5 stars

Replacement glass unit

Antony arrived on time. He is
always very mannerly. Fitted the window as per requirements.
Have used them before and cannot fault the workmanship.

8 April 2026
Unprompted review
Misty Glass Limited logo

Reply from Misty Glass Limited

Thank you for your kind review Susan. We’re really pleased to hear you were happy with the service and that Antony arrived on time and carried out the work to your expectations. It’s great to know you’ve used us before and continue to be satisfied with the workmanship.
We truly appreciate your continued support, thank you for choosing Misty Glass!

Rated 5 out of 5 stars

It was great

It was great, from the initial assessment through to the work being completed. I would recommend Misty glass without any hesitation at all.

1 April 2026
Unprompted review
Misty Glass Limited logo

Reply from Misty Glass Limited

Thank you very much for your kind review Jan. We’re really pleased to hear you were happy with everything from the initial assessment through to completion. It’s great to know you would recommend us without hesitation ,that means a lot to us. Thank you for choosing Misty Glass, we truly appreciate your support.

Rated 5 out of 5 stars

Very happy customer 😊

We are delighted with our new window panes. Great service, Anthony very friendly, worked quickly and no mess at all. Very reasonable prices too. Thank you.

1 April 2026
Unprompted review
Misty Glass Limited logo

Reply from Misty Glass Limited

Thank you so much for your lovely review 😊We’re delighted to hear you’re so happy with your new window panes and the service provided. It’s great to know Antony was friendly, worked efficiently and left everything clean and tidy. We really appreciate your kind words and your support, thank you for choosing Misty Glass!

Rated 5 out of 5 stars

Great work

Anthony was friendly and informative and did a great job replacing 4 windows and replaced rotten beading
Would definitely recommend him if you want to have lovely clear windows to look through.

28 March 2026
Unprompted review
Misty Glass Limited logo

Reply from Misty Glass Limited

Thank you so much for your great review Lyndsey. We’re really pleased to hear you were happy with the work and that Antony was friendly and informative throughout. It’s great to know the replacement windows and new beading have made such a difference.
We truly appreciate your recommendation, thank you for choosing Misty Glass!

Rated 5 out of 5 stars

Great

Very good service. Very polite and efficient service.

30 March 2026
Unprompted review
Misty Glass Limited logo

Reply from Misty Glass Limited

Thank you for your kind review Joe, We’re really pleased to hear you found the service polite and efficient. We truly appreciate your feedback and your support.
Thank you for choosing Misty Glass!

Rated 5 out of 5 stars

Misty Glass ⭐ ⭐ ⭐⭐ ⭐ Brilliant Service !

From the moment I contacted Misty Glass they were brilliant , helping me choose the right glass options and keeping me updated about the job.
In total I had 5 panes of glass repaired and Anthony and Adam worked efficiently and fast. Thank you so much I can now see out of my windows again!
I would definitely recommend and use this company again.
Thank you.

27 March 2026
Unprompted review
Misty Glass Limited logo

Reply from Misty Glass Limited

Thank you so much for your fantastic review Lorna. We’re delighted to hear you were happy with the service from start to finish, and that we could help you choose the right glass options. It’s great to know Antony and Adam got everything sorted quickly and efficiently and even better that you can now see clearly out of your windows again!
We really appreciate your recommendation and your kind words. Thank you for choosing Misty Glass, we’d be more than happy to help again in the future.

Rated 5 out of 5 stars

Windows transformed in 2 hours_amazing!

Misty Glass fitted new glass in a lot of our windows and did a fantastic job.They were punctual and very professional.Very friendly and nothing too much trouble,we would definitely recommend them.

26 March 2026
Unprompted review
Misty Glass Limited logo

Reply from Misty Glass Limited

Thank you so much for your fantastic review Kath. We’re delighted to hear you were happy with the transformation, getting everything completed in just a couple of hours is always a great result. It’s great to know you found the team punctual, professional and friendly.
We really appreciate your recommendation and kind words. Thank you for choosing Misty Glass — we’d be more than happy to help again in the future.

Rated 5 out of 5 stars

Super efficient service

Super, efficient service from start to finish. Jade and Antony are very helpful and friendly. Can definitely recommend Misty Glass.

26 March 2026
Unprompted review
Misty Glass Limited logo

Reply from Misty Glass Limited

Thank you very much for your kind review. We’re really pleased to hear you found the service efficient from start to finish and that both Jade and Antony were helpful and friendly throughout.
We truly appreciate your recommendation, thank you for choosing Misty Glass!

Rated 5 out of 5 stars

Window pane replacement

Second time of using Misty Glass to replace two leaded panes of glass to lounge bay window.

Excellent service all round from quotation, to measuring up and appt for fitting new glass. Very happy to recommend this company.

26 March 2026
Unprompted review
Misty Glass Limited logo

Reply from Misty Glass Limited

Thank you so much for your continued support and for taking the time to leave such a lovely review. We’re delighted to hear you were happy with the whole process again, from quotation through to fitting, and that the leaded panes were completed to your satisfaction.
It really means a lot that you’ve chosen to use us for a second time and are happy to recommend us.
Thank you for choosing Misty Glass, we’re always here if you need us again.

Rated 5 out of 5 stars

Outstanding

What a fantastic service, start to finish.
I made a call on a Friday, measured up following Tuesday and 10 days later all 21 misted panels were replaced within two hours, for an amazing price.
How refreshing to get first class service.
Outstanding customer service and quality from Jade, Anthony and Adam.
I cannot speak highly enough of Misty Glass and have already recommended to several friends.

21 March 2026
Unprompted review
Misty Glass Limited logo

Reply from Misty Glass Limited

Thank you so much for such an outstanding review.
We’re absolutely delighted to hear how happy you were with the whole process, from your initial call through to the completion of the work. Getting all 21 panels replaced so quickly and efficiently is exactly what we aim for, so it’s great to know that stood out to you.
Your kind words about Jade, Antony and Adam really mean a lot to the whole team, and we truly appreciate you already recommending us to your friends.
Thank you again for your support, it’s genuinely appreciated

Rated 5 out of 5 stars

From start to finish I couldn’t fault…

From start to finish I couldn’t fault Misty Glass Ltd, i’m very happy with the end product and the great installer, thanks guys 😃

17 March 2026
Unprompted review
Misty Glass Limited logo

Reply from Misty Glass Limited

Thank you so much for your kind review 😃 We’re delighted to hear you were happy with everything from start to finish and pleased with the end result. We’ll be sure to pass your kind words on to the installer as well. Thanks again for choosing Misty Glass, we really appreciate it!

Rated 5 out of 5 stars

Excellent

Excellent, quick service! Great quality! Fitted new glass in our patio doors to remove the previous owners cat flap. Really impressed with service from start to finish. Thank you very much

9 March 2026
Unprompted review
Misty Glass Limited logo

Reply from Misty Glass Limited

Thank you very much for your great review Debbie. We’re really pleased to hear you were happy with the quick service and the quality of the new glass. Removing the old cat flap and getting the patio doors looking right again is always a satisfying job, so it’s great to know you were impressed from start to finish. Thank you again for choosing Misty Glass — we really appreciate it.

Rated 5 out of 5 stars

Highly recommended

My family has used this company a number of times and we have found them to be excellent. From initial contact their service is efficient. Antony is a good tradesperson.

6 March 2026
Unprompted review
Misty Glass Limited logo

Reply from Misty Glass Limited

Thanks very much for your kind review Raymond.
We really appreciate your family continuing to use us and your recommendation. It’s great to hear you found the service efficient from the first contact through to the work being completed. I’ll be sure to pass your kind words on to Antony.
Thanks again for taking the time to leave a review, it means a lot to our small business.

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