MJP Conveyancing Reviews 915

TrustScore 5 out of 5

4.9

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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their professionalism, helpfulness, and efficiency, making the entire process smooth and stress-free. People frequently highlight the exceptional service, noting the quick response times to queries and updates. The online portal is particularly valued for its transparency, ease of use, and for keeping customers informed at every stage of their transaction. However, some customers also noted that the online system could be clunky and challenging to navigate initially. A few other people also felt that they received little to no guidance as first-time buyers, experiencing delays due to poor communication and a lack of clarity, which made the process feel impersonal and disorganized.

What people talk about most

Service

Clients share positive opinions on service, frequently highlighting its efficiency, thoroughness, and speed.... See more

Staff

People report positive experiences with staff. Customers consistently praise the team for being professional,... See more

Response time

Consumers consistently report high satisfaction with response times. Many reviewers highlight the speed and... See more

Website

Users describe positive interactions with the website. Many customers appreciate the online system and... See more

User experience

Customers had positive experiences with user experience. Many reviewers found the online platform and portal... See more

Based on these reviews

Rated 5 out of 5 stars

Used this solicitor twice now and both times have been really really impressed. Reasonably priced and kept up to date at all stages, answered my many questions straight away and kept things moving as... See more

Company replied

Rated 5 out of 5 stars

We couldn’t have asked for a better team to support us through our home purchase. From start to finish, they were by far the quickest solicitors in our chain—always working efficiently, responding... See more

Rated 5 out of 5 stars

First time using MJP and have nothing but praise for them. Handy online client page where you can see everything that is going on with your sale, or purchase. They actioned all queries within... See more

Rated 5 out of 5 stars

We have found MJP to be a most efficient service. Staff are quick to respond and to provide advice and support when required. They are polite and professional at all times. The on-line portals are bri... See more

Company replied


Company details

  1. Conveyancer
  2. Legal Services
  3. Property lawyer

Written by the company

Years of experience and expertise in property State of the art tracking and management system Streamlined process Low overheads


Contact info

4.9

Excellent

TrustScore 5 out of 5

915 reviews

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1-star

Replied to 100% of negative reviews

Typically replies within 1 week

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Rated 5 out of 5 stars

I would highly recommend this company

I would highly recommend this company. Any queries are promptly answered. I have been through 2 sales with them and the speed that they work is outstanding. A very competitive fee and friendly personable people. Thank you mjp conveyancing.

18 December 2023
Unprompted review
Rated 5 out of 5 stars

Highly recommend!

We used MJP recently for the purchase of our property and couldn’t recommend them highly enough.

They were super responsive, thorough and helpful throughout the entire process - great being able to deal with everything online also 💪🏻

18 December 2023
Unprompted review
Rated 5 out of 5 stars

Great service

Great service. The online portal is so useful for conversing with MJP. No need to phone, chase anything, everything is there to see. Plus great value for money for the great service received.

11 December 2023
Unprompted review
Rated 5 out of 5 stars

Great experience with sale and purchase

We completed a sale and purchase with mjpconveyancing. They did a fantastic job. They were very accurate in the legal work. Also they helped us with very good advise in a few occasions. The whole process was very smooth and no time was wasted. Their fees was also very competitive.

17 November 2023
Unprompted review
Rated 5 out of 5 stars

Highly recommend as an online conveyancer

I have used MJP for conveyancing multiple times now and I can honestly say that they are the best conveyancer that I have ever dealt with. I not only used them when I lived locally to them but also since I moved away. This is due to their online portal, which is fab and means they can handle clients in any location in the UK. The portal means that you can watch your conveyancing as it happens. Every time correspondence arrives from the other solicitor you can see it as soon it is uploaded. If there are questions from the counterpart solicitor, you can provide MJP with answers immediately if you wanted. This can make the whole process rapid. Gone are the old days of solicitor secretaries not passing you through on the phone when you have a query or having to make an appointment and go in to their office and see them. My current purchase was fairly complicated. Normally I wouldn't have seen a turnaround for a purchase such as this for 3 months plus minimum. Through their portal MJP have cut this time line by at least 1 month - this one taking just over 2 months from offer. Really impressive. They are also highly responsive, friendly and polite when you converse with them via their messaging system in the portal. From a legal standpoint, they are second to none in terms of making sure every legal avenue is explored and they do this quickly. I have seen MJP blossom over the years and I wish them well for future success.

20 November 2023
Unprompted review
Rated 5 out of 5 stars

Brilliant service

Brilliant service. As first time buyers we were really uncertain over the process. The portal provides an easy to follow process that has massively simplified a really daunting process. A huge thanks to the MJP team. Would definitely recommend.

15 November 2023
Unprompted review
Rated 5 out of 5 stars

Highly recommend

MJP are very professional and highly responsive. They flagged issues and asked questions that even the seller's solicitors weren't aware of. They were clear in explaining every step of the process to me and were prompt to respond to all my queries. Their T&Cs state that they may take up to 3 working days to respond to queries, but in my experience it was typically less than 3 hours. I am a first time buyer not in a chain, but even so I have been impressed with how quickly the sale has gone through (less than 3 months). A++

14 November 2023
Unprompted review
Rated 5 out of 5 stars

Perfect Service!!!

Amazing customer service - very easy portal to use, prompt response times, everything clear and 100% transparent. Thank you for your help in purchasing our first home, your team made it completely stress-free! Could not fault in any way!

13 November 2023
Unprompted review
Rated 5 out of 5 stars

Excellent service

Excellent service. My first experience of using an online solicitor it was very efficient with quick responses to any queries!

11 November 2023
Unprompted review
Rated 5 out of 5 stars

Excellent

Excellent
We used MJP for our house sale and purchase.
If you want speed and efficiency then MJP are the best choice.they are super responsive and get the job done quickly.
You could go with a cheaper conveyancer and get a slow cheap service.
This is the second time using MJP and we cannot fault them.
Would like to say a big thank you to the whole team.

3 November 2023
Unprompted review
Rated 5 out of 5 stars

I have no faults with my experience…

I have no faults with my experience with MJP Conveyancing, I was initially worried when I got to this step of buying a house as I have heard lots of stories from family and friends about solicitors in general and how it can be a struggle of a process to get things done promptly,

However, to say MJP Conveyancing have been nothing short of fantastic would be an understatement, my house process has been so smooth, they have responded to me at every moment I have requested, if I did not understand something they were the first to help and explain things, their response levels are brilliant, every time I requested a call back I’d get a call bang on the time requested, very efficient service, prompt, effective communication and a company I would highly recommend to anyone looking for solicitors to get a house.
I’m not sure there is even 1 fault throughout this process, they have kept me in the loop at every given moment, explained what is required of me and what step they’re currently at.
A very professional, approachable and polite company to deal with.

10 October 2023
Unprompted review
Rated 5 out of 5 stars

My daughter recommended the company to…

My daughter recommended the company to me as she has used them several times.
I’m in my 70’s, I bought a house a few yrs ago & I’ve recently sold a house using MJP.
They took me step by step through every item I need to fulfil.
Legal terminology is foreign to me so if I didn’t understand anything, I would ask & they explained it all to me.
Contact is easy & all correspondence is answered or sent to other solicitors quickly. Yes I would use them again.

5 November 2023
Unprompted review
Rated 5 out of 5 stars

First Time Buyers!

Having everything online and responses within minutes was super helpful as first time buyers. Any questions we had were answered quickly and they took time to explain things we were not sure about. Callbacks usually happened within half an hour and the turn around time was as predicted- we complete today, 9 weeks after our offer got accepted. Thank you to the team, we can't wait to get the keys and move in!

1 November 2023
Unprompted review
Rated 5 out of 5 stars

Efficient and helpful

MJP Conveyancing handled our recent purchase. Their team were helpful and efficient and their online portal is great - it allows you to keep on top of progress without having to request updates. They were quick to respond to our questions, often replying within the hour, and took the time to explain anything we didn't understand.Their fees were very reasonable. Their quote wasn't the absolute cheapest I came across on comparison websites, but there were no hidden fees. I would use them again.

24 October 2023
Unprompted review
Rated 5 out of 5 stars

Brilliant service

This is actually the 9th time we have worked with MJP on property transactions. We would highly recommend this company and would not go anywhere else. Prices are competitive and service impeccable. You can be certain of rapid responses to queries, and confident that they are true to their word when acting for you. The online system works extremely well.
Once again Thank you to the whole team

20 October 2023
Unprompted review
Rated 5 out of 5 stars

Impressed impressed impressed

I was recommended MJP to sell my property by my fiancé who used them previously and I have to say I've not been disappointed! All members of staff are very professional but with a personal touch. They've been kind enough to do call backs in their lunch breaks due to the nature of my work. Any concerns ive had the team have alleviated them, explained them in simpler terms and have been very supportive in this stressful process. Its also good to know the upfront costs and starting the instructing is so quick and easy too. I've been so impressed my fiancé and I have used them in our purchase of our 1st home together as well. You'd be silly not to use them!! Will certainly recommend them to family and friends....and i have done in the interim

19 October 2023
Unprompted review
Rated 5 out of 5 stars

Satisfied Repeat Customer

This is the 1st time we have used MJP to sell a property and 3rd time we have used MJP to buy a property.
They remain as efficient and professional as ever and we exchanged today ahead of completion next week. (Even though it was complicated by my helping my 86 year old technophobic mum under power of attorney).
The only advice I would add is watch the price - I actually got a better price via a comparison website than I was offered as a “return client” approaching the company direct x

9 October 2023
Unprompted review
Rated 5 out of 5 stars

Excellent from start to finish

Excellent from start to finish. Ive moved house a lot and this has been by far the best experience. Friendly,helpful,professional and great comms. Once I masterered the tech side of uploading documents and navigating the pages, I loved feeling in control and able to see all the documents to do with my sale and purchase-I knew where I was at all times. Cant recommend highly enough, thank you!

6 October 2023
Unprompted review
Rated 5 out of 5 stars

Superb response times and very diligent

We have completed today on our flat, which we bought direct from our Landlord. MJP have been brilliant the whole way through; we found it hard to find a conveyancer that any of our friends recommended. It seemed a common theme that conveyancers always take ages to respond to anything. So we took a punt on MJP after seeing good reviews on this site. And how correct those reviews were. MJP often responded to our queries inside 30 minutes (where friends were talking about days or even weeks to get a response) and they were always friendly and incredibly diligent. In particular, Ben Pett seemed to be the one mostly working on our case and he was really amazing. Thanks to the whole team at MJP.

6 October 2023
Unprompted review

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