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Review summary

Created with AI, based on recent reviews

Considering 76 reviews, most reviewers were let down by their experience overall. Many people found the subscription to be too expensive and felt it offered poor value, especially with frequent game blackouts. Customers also reported significant issues with the app and website, including network errors, locked games, and difficulty accessing content they had paid for. The service was widely criticized for being unreliable and frustrating. Reviewers frequently mentioned problems with the subscription process itself, such as being charged incorrectly or having trouble managing their accounts. Some people also expressed dissatisfaction with the customer service, finding it unhelpful when trying to resolve these issues.

What people talk about most

Subscription

Users describe negative interactions with subscription services. Many customers report issues such as hidden... See more

Price

Reviewers express strong dissatisfaction with the pricing, frequently describing it as a "rip-off" or "scam."... See more

Application

People report significant dissatisfaction with the app. Many consumers describe it as terrible, unintuitive,... See more

Website

Consumers express significant frustration with the website. Many report issues such as freezing during game... See more

Service

Reviewers highlight negative aspects of service, consistently expressing dissatisfaction. Many customers... See more

Reviews shaping this summary

Rated 1 out of 5 stars

It's absolutely ridiculous that money over viewers is more important. Baseball games should available on local TV stations so families can watch the games with children. It's impossible to take kids t... See more

Rated 1 out of 5 stars

What ISN'T wrong with this app? When it actually plays, it's ok. The problem is I run into problems more often than not. Like right now I'm trying to watch Yankees/Marlins and I keep getting an ann... See more

Rated 1 out of 5 stars

Farcking trashhhhhhhh. Blackouts for games in town, glitchy terrible service, and pay for nothing. Can’t watch any games I bought it for. No playoffs. Literally garbage. Free sketchy apps from ove... See more

Rated 1 out of 5 stars

A total rip off. I'm an out of market Red Sox fan and purchased the MLB package through Amazon Prime. The feed is horrible. Here we are in late August and yet to be able to watch a full game due to lo... See more


Company details

  1. Sporting Goods Shop
  2. Sports Memorabilia Shop

Information provided by various external sources

Major League Baseball is a professional baseball organization.


Contact info

1.2

Bad

TrustScore 1 out of 5

239 reviews

5-star
4-star
3-star
2-star
1-star

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Rated 1 out of 5 stars

Waist of money no games in area ever…

Waist of money no games in area ever available! Haven't watched my tigers in years everything has changed so much I need 5 different apps to watch a game not worth the money. How people stay fans and watch there baseball team I really have no idea. Used to be able to watch with out cable ! Sad!

13 April 2025
Unprompted review
Rated 1 out of 5 stars

Opening day a disaster

Opening day a disaster. They blackout games on other networks. If I pay this much money to watch, I should be able to go to app and watch all games regardless for my team in one spot not have to get other apps just to get certain games and search all around for my game. This will be my last season with MLBTV. Horrible, and the ads are annoying same ones over and over and volume way way higher than game is. I pisses people off around when I am trying to watch a game have to be by device to lower volume very quickly because ads 3x louder!

27 March 2025
Unprompted review
Rated 1 out of 5 stars

Someone got my credit card info and…

Someone got my credit card info and subscribed for a year, 149.99. I have been calling, texting, and emailing for a week now and am always assured someone will call me back and it has never happened. I'd love to be reimbursed but all I am really after is to have the person who fraudulently used my card NOT have free access to a year of baseball. Customer service could not care less.

28 March 2025
Unprompted review
Rated 5 out of 5 stars

What a pleasure it is to have aquired…

What a pleasure it is to have aquired MLB TV! It’s great when you can look at all of the games available and can switch back and forth between many. This is a must for the true baseball fan! Thank You for providing such an outstanding network!

1 April 2025
Unprompted review
Rated 1 out of 5 stars

$150 For A Slap in the Face

After paying $150 for the yearly subscription, MLB's Opening Day which is the single biggest day of my year was a disaster. I missed half the days games due to their system failure and, as apology, received a coupon saying if I spent $25 MORE DOLLARS they'd give me $10 back. What a slap in the face to a loyal, long-time subscriber.

27 March 2025
Unprompted review
Rated 1 out of 5 stars

Not Worth The Cost!!!

Atrocious for an app of this magnitude! Can't even watch a game, that I'm paying for, without constant interruptions! It's not just a single game, it's every game!

27 March 2025
Unprompted review
Rated 1 out of 5 stars

MLB is not honest about their black out.…

I signed up for the out market games package. Four out of the five games I looked at were blacked out by Apple TV.MLB did not inform me about this.They just stated that some games may blacked out.None of the games blacked out were local games.

28 March 2025
Unprompted review
Rated 1 out of 5 stars

iOS mlb.tv app

iOS - Spoilers unavoidable renders the app useless to me in the UK. No stat overlays like there used to be. Watching archived games with the Gameday window open to have stats and the stats update ahead of the video. No extra time added to archived feeds to help avoid knowing tied games. The one bright spot this year is moving the forward-skip button to 10 secs. I’m that close to getting a refund and accepting baseball is no longer something I can enjoy. All on a simple design choice, but can’t make my voice heard.

28 March 2025
Unprompted review
Rated 1 out of 5 stars

Same old same old—poor service all the way around

Well I see by the reviews that I’m not alone on this. Just horrible. Missed Opening Day because there was an error when I tried to watch. Called and on hold and just automatically hung up on me. Got a response over four hours later after I requested customer service via text. Didn’t fix my issue, and unable to refund my subscription have to go through Apple. What a joke. So unfortunate because I would love to watch all the games but I’ve had the subscription in the past, decided to try again, but same old same ol.

27 March 2025
Unprompted review
Rated 1 out of 5 stars

Stayed home today to watch the Angels

Stayed home today to watch the Angels, and all I get when I click on the game while on the MLB app, is Error. Reached out to others and they are getting the same message. I hate this app!

27 March 2025
Unprompted review
Rated 1 out of 5 stars

Wish I could rate zero stars!

Wish I could rate zero stars!! Service has gotten worse over the years and along with a significant number of games upsold to other networks (ESPN, AppleTV, etc) and those of use who don't pay for over priced cable services. Begininng of last year it was hard to get a game to stream. You'd think with all of MLB's price-gouging for everything they could manage to be able to provide their product. So far today I've seen a spinning cursor and a couple of fake error messages in browser and "Error - Unable to read response from MLB media services" message on Apple TV. Typical MLB

27 March 2025
Unprompted review
Rated 1 out of 5 stars

Old time tv was better

It used to be you could watch a BASEBALL GAME. Now it seems like you are watching an interview program with a baseball game running in the background. I know the announcers suck but I don’t give a damn what Joe Blow in the crowd thinks. I want to see the game.

25 March 2025
Unprompted review
Rated 1 out of 5 stars

MLBTV

MLBTV
Horrible service, you pay $140 for the season and it’s next to IMPOSSIBLE to watch a game! Seriously, FIX THE ISSUES
Can’t you see your losing costumers??!! Everyone knows MLBTV sucks!

24 March 2025
Unprompted review
Rated 1 out of 5 stars

Terrible streaming

Terrible streaming, always lags and bufferes.
I've reset the app i've upgraded my internet speed to the highest and still have trouble. Not worth it anymore.

19 March 2025
Unprompted review

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