Excellent company with very quick turn around on purchase. Super customer service with some questions I have. The product itself works first time. One thing to be aware of is that the user name pr... See more
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At MM3 Digital, We have the perfect combination of Software products with instant delivery that are tailored to meet your needs through our standard shopping practice with 24/7 Support Service.
Contact info
United Kingdom
- +44 7426427094
- info@mm3digital.com
- mm3digital.com
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Replied to 49% of negative reviews
Typically replies within 48 hours
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Excellent service
Excellent service, after sales service also excellent. Very helpful people especially Bastian. Came to my rescue. Great service, highly recommended.
I love these guys
This is my second experience with these guys and I would not hesitate to recommend this company. I had a glitch in my installation and Bastian from Support was right onto it. (Just be aware people from outside the UK, Support works on GMT.) Highly professional from sales and delivery to Support and great prices to boot.
Everything went wrong
Everything went wrong. I could download the program, but I could never get it up running. The procedures and explanations were very complex and were beyond my capacity. When I then said I wanted to cancel my order and have my money refunded because I could not use the program, they replied that they had sent me the program with instructions how to get it running and that was all they were obligated to do. They refused to send me a refund. Needless to say I am not a "Happy Camper." I would not recommend anyone but a computer expert to use this outfit.

Reply from Mm3digital
Warning to buyers licenses sold are…
Warning to buyers licenses sold are illegal
Purchased Lightroom and Photoshop both counterfeit with no licenses provided. If you ask for refund communication stops. Lesson learned if it sounds too cheap it is not real. Contacted them many times and I was told to uninstall the Adobe Genuine Service application if I had it installed. Did this but made no difference the applications when installed kept asking for a license which was not supplied so contacted Adobe who confirmed that what I received was conterfeit.

Reply from Mm3digital
I bought some software from them which…
I bought some software from them which worked. I'm happy also with the customer service.
Still won't run properly
Still won't run properly. Not what I expected. Thanks anyway.
They are the best at what they do
Highly recommend Bastian
Highly recommend Bastian! He resolved the issue incredibly fast without compromising on quality. Excellent and professional service.
Had a problem whilst installing the software
Had a problem whilst installing the software. Got in touch with support and Bastian sent a step by step instructions on how to install the software.
Thanks to Bastian I managed to install the sostware.
Trusted and worthy
Trusted and worthy, highly recommended to buy the license at cost effective prices.
Excellent, responsive customer service
I purchased Adobe Acrobat and Photoshop licences from MM3 Digital / mm3digital.com. When I needed support with the Acrobat installation, the team responded incredibly quickly - always within 30 minutes - and provided clear, detailed instructions.
A special thank you to Bastian for his patience and effort. He simplified the instructions, guided me through the necessary steps, and even shared his mobile number so I could contact him via WhatsApp if I needed any further help. I now believe everything is resolved.
It’s refreshing to experience customer service that is this responsive, patient, and genuinely helpful. Thank you, Bastian!
The support services provided by Bastian
The support services provided by Bastian was absolutely great. He solved my activation information issue fast and efficiently. Thanks again.
Unlike some online software sellers
Unlike some online software sellers, the instructions were complete and response to questions raised, the response was quick.
Adobe Acrobat does not work
First, the installation of Adobe Acrobat stopped midway due to a missing cab file. After receiving complex and tedious instructions, including completely disconnecting the internet, the installation completed successfully. Unfortunately, after connecting to the internet, most operations failed with a message "An error has been detected with a required application library or file and the product "cannot continue. Please reinstall the application." I suspect the application is not legal and therefore Adobe prevents its use while connected to the Internet. I do not recommend installing it.

Reply from Mm3digital
Software works as expected
Software works as expected. Guides and instructions on how to remove all previous traces of photoshop clear and concise. I would definitely recommend this product to anyone.
Wanted a cheap version of Adobe Acrobat…
Wanted a cheap version of Adobe Acrobat Pro and chose a 2021 version Acrobat Pro DC which was supposedly 'lifetime licensed'. Followed installation instructions to the letter, including removal of all previous Adobe programs, Six weeks later I keep getting 'pop-ups' telling me I am running 'unlicensed software' followed by a message that it has been disabled! Waste of money! Will never use Mm3digital again!
Addendum:
Their 'IT department' are now telling me that it is nothing to do with the program, but it is all down to me and the way I installed it. I did not tell them that I have been building/repairing PC's, Laptops and fixing program problems for over 25 years, so I may know a little bit? DON'T USE Mm3digital, they are cowboys selling you out of date, unlicencensed, software, cheap!

Reply from Mm3digital
Incorret Pass Word
It was quick, and I received excellent service from Mr. Bastian.
Thank you very much for your support.
Excellent support by Bastian
Excellent support by Bastian. Quick delivery of package. I had an issue during installation - 1 email to Bastian and he was able to resolve and get me going
Best Customer Support
Bastian from Customer Support is extremely helpful: quick response and professionalism.
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