Mmilo Modern Furniture Reviews 

409
TrustScore 1 out of 5

1.1

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 1 out of 5 stars

Not a great experience unfortunately! Product is faulty but the customer service team refuse to see the issue - it’s blatantly obvious! Such a shame as you buy in good faith and get let down by compan... See more

Rated 1 out of 5 stars

Quick delivery, hence 1 star. Sadly, table was not fit for purpose and somewhat different from online images so I had to return it. The table was £69.99 and it cost me over £26 to return as the com... See more

Company replied

Rated 1 out of 5 stars

Paid for item .. never received item even when receiving two tracking numbers ... finally refunded... the chairs remained for sale whilst they were out of stock ... rubbish

Company replied

Rated 1 out of 5 stars

The delivery was pretty prompt which was good but one of the chairs was damaged and the wrong legs came for all the chairs. I understand, these things happen. When I called the support staff were ve... See more

Company replied

Company details

  1. Home Furniture Shop

Information provided by various external sources

Operating since 2012, we have 7 years of experience in providing high-quality contemporary furniture to clients nationwide. This means that when you come to us for your chairs, tables, tv units, side tables, you can rest assured you’re in capable hands. Our aim is bringing affordable beautiful designed furniture to every home. "Stop labelling, start living". Mmilo is dedicated to ideas and innovation, we create effective solutions for a diverse mix of clients including restaurants, bars, hotels, offices as well as architects and designers. We are passionate about furniture, so we launch new products every month. We are hungry to grow our business which we always recruiting enthusiastic people to work with us. Our approach to a brief is simple: we listen, we interpret, we deliver. the relationships we build are strong, our clients come to regard us as an integral part of their team. We run a best price guarantee too, meaning you’ll be sure to benefit from excellent value for money. We offer big discounts for bulk orders, so the more you buy, the more you save. As well as focusing on providing unbeatable value, we deliver the highest standards of customer service. Our team are available from 9am to 5pm and are standing by to take your call. So that we don’t leave our customers waiting, we hold £5 million worth of stock ready for next day dispatch and our dedicated fleet of trucks operate around the clock. We provide delivery to UK mainland, Northern Ireland, Scottish Highlands or islands addresses. We can send our products to both business and private addresses, ensuring our customers benefit from maximum flexibility. No order is too big or small for us. Whether you’re after one product or a hundred, we are on hand to help. Our furnishings come with a 14-day trial period too, meaning you can enjoy the peace of mind of knowing you can return the goods if they aren’t suitable. To see why we’re the UK’s #1 contemporary furniture company, take a look around our website or get in touch. You can also check out our product range in our catalogue. Above all Mmilo enables you to realise your vision.


Contact info

1.1

Bad

TrustScore 1 out of 5

409 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

1.1

All reviews

(409)

1 review in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 2 out of 5 stars

160 cm glass Designer table.

160 cm glass Designer table.

Delivery was fine. It is an elegant looking piece of furniture when put together.

The quality of the workmanship meant it was a nightmare to assemble. I read comments about such issues but dismissed them too readily. Because holes have not been put in quite the right place it simply does not fit together properly. I was about to send it back when I simply could not got two legs attached to each other attached to the top. I noticed there was a small gap at the end of the central wooden spar where it met the other legs so decided to try taking that off and swapping it around - Voila!

Unfortunately due to all the efforts of trying to get the legs attached some slight damage was done to the area of the leg surrounding the metal piece that attaches the leg and top.

There are some inconsistencies in shading in the legs and particularly the two wooden pieces that join the legs and central spar.

I bought this for my mother and was seriously considering getting one for myself and maybe some chairs. Unfortunately my experience with this table has put me off that idea.

It’s such a shame that poor quality control detracts from what is such a nice looking piece of furniture.

31 August 2018
Unprompted review
Rated 4 out of 5 stars

Order and payment process was easy.

Order and payment process was easy, and received confirmation promptly. The only hiccup was that I did not receive an email when order had been despatched. After I contacted Mmilo Ltd. they rang me back very quickly with the information requested. Very pleased with the chaits we ordered, once we had done the first one the others were relatively easy to put together. I would order from Mmilo again when looking for other furniture.

30 August 2018
Unprompted review
Rated 5 out of 5 stars

Brilliant chairs at a fraction of the…

Brilliant chairs at a fraction of the price in comparison to other websites.
Slightly smaller than I would of liked ( that’s mine own fault for not checking the dimensions properly)
Very happy with my purchase overall, would recommend!!

30 August 2018
Unprompted review
Rated 5 out of 5 stars

Love the chair

Love the chair, very modern. Easy ordering. No assembly instructions in box meant having to work out how to assemble.

25 August 2018
Unprompted review
Rated 3 out of 5 stars

good product, quick delivery, awful packaging

Happy with the product and looks brilliant however there were no instructions in the box. Fortunately, they were very simple to put together. Mmilo used parcel force to deliver our goods and the box was severely damaged. Fortunately again, there was no damage to the items and they were not very well packed. Nuts and bolts were littered in the box and it was a miracle all the parts were there. All in all, good product, quick delivery but awful packaging.

24 August 2018
Unprompted review
Rated 3 out of 5 stars

Ordered 8 chairs only to be told after…

Ordered 8 chairs only to be told after placing order that they weren’t actually available. Very disappointed- on the plus side customer services have emailed me to let me know when they will be back in stock(this was after I asked! ) I think they could all do a little better!

23 August 2018
Unprompted review
Rated 5 out of 5 stars

Great chair

Great product, very straight forward site to order from, and goods arrived quickly. I would recommend this company.

23 August 2018
Unprompted review
Rated 5 out of 5 stars

Great customer service

Initially we didn't receive the order as it went to an old address of the company, however when I called customer service they were incredibly attentive and shipped out another order that day so I received it within 2 days. I didn't have to follow-up the existing delivery either as this was all taken care of. The product looks exactly as provided in the pictures on the website. Would recommend.

23 August 2018
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look