Mmilo Modern Furniture Reviews

409

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1.1

Home Furniture Shop

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Not a great experience unfortunately! Product is faulty but the customer service team refuse to see the issue - it’s blatantly obvious! Such a shame as you buy in good faith and get let down by compan... See more

Quick delivery, hence 1 star. Sadly, table was not fit for purpose and somewhat different from online images so I had to return it. The table was £69.99 and it cost me over £26 to return as the com... See more

Company replied

Paid for item .. never received item even when receiving two tracking numbers ... finally refunded... the chairs remained for sale whilst they were out of stock ... rubbish

Company replied

The delivery was pretty prompt which was good but one of the chairs was damaged and the wrong legs came for all the chairs. I understand, these things happen. When I called the support staff were ve... See more

Company replied

Company details

Home Furniture Shop

Information provided by various external sources

Operating since 2012, we have 7 years of experience in providing high-quality contemporary furniture to clients nationwide. This means that when you come to us for your chairs, tables, tv units, side tables, you can rest assured you’re in capable hands. Our aim is bringing affordable beautiful designed furniture to every home. "Stop labelling, start living". Mmilo is dedicated to ideas and innovation, we create effective solutions for a diverse mix of clients including restaurants, bars, hotels, offices as well as architects and designers. We are passionate about furniture, so we launch new products every month. We are hungry to grow our business which we always recruiting enthusiastic people to work with us. Our approach to a brief is simple: we listen, we interpret, we deliver. the relationships we build are strong, our clients come to regard us as an integral part of their team. We run a best price guarantee too, meaning you’ll be sure to benefit from excellent value for money. We offer big discounts for bulk orders, so the more you buy, the more you save. As well as focusing on providing unbeatable value, we deliver the highest standards of customer service. Our team are available from 9am to 5pm and are standing by to take your call. So that we don’t leave our customers waiting, we hold £5 million worth of stock ready for next day dispatch and our dedicated fleet of trucks operate around the clock. We provide delivery to UK mainland, Northern Ireland, Scottish Highlands or islands addresses. We can send our products to both business and private addresses, ensuring our customers benefit from maximum flexibility. No order is too big or small for us. Whether you’re after one product or a hundred, we are on hand to help. Our furnishings come with a 14-day trial period too, meaning you can enjoy the peace of mind of knowing you can return the goods if they aren’t suitable. To see why we’re the UK’s #1 contemporary furniture company, take a look around our website or get in touch. You can also check out our product range in our catalogue. Above all Mmilo enables you to realise your vision.

Contact info

Unit 9B, Mmilo Ltd,, So14 5JP, Southampton, United Kingdom
0800 689 3518
info@mmilo.co.uk
mmilo.co.uk

1.1

Bad

409 reviews

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1.1

All reviews

(409)

1 review in the last 12 months

Initially I was worried that the delivery would take so long. However, I contacted them via facebook and Hannah responded very quickly and she was very helpful! The chair arrived next day and I was very happy with the purchase! good price and good quality. Only thing is I wish their assemble manual is much clearer.

23 August 2018

Unprompted review

Jul 26, 2018

I purchased 2 chairs

I purchased 2 chairs. The screw holes didn't match up to the base of the chair. I got messed about abit. As the 2nd delivery to replace the chairs took ages to collect and re deliver. Them chairs was the same. So i had to have a refund. Before I could buy more. I had to open my business without any chairs...

26 July 2018

Unprompted review

Reply from Mmilo Modern Furniture

Jul 26, 2018

Dear Kathy,

Thank you for taking the time to post a review we appreciate customer feedback as it helps us to improve our service.

I am sorry to hear our products was less than ample, this is very unusual. We will try to improve this issue for next time.

Thank you for shopping with Mmilo

Take Care,

Ryan
General Manager

Jul 24, 2018

Bought 2 pendant lights which were…

Bought 2 pendant lights which were delivered promptly and the product quality was excellent. We had a minor issue with one of the lights so I contacted the company and the item was replaced immediately. So, great quality products and excellent after sales service. Would definitely recommend.

24 July 2018

Unprompted review

Jul 23, 2018

The product is amazingly good

The product is amazingly good! I love everything if bought from you, guys!
I’d only like to suggest you should improve the delivery tracking. The delivery company had to try a few times before finding me at home since I wasn’t aware it was being delivered.

23 July 2018

Unprompted review

Updated Jul 23, 2018

Mmilo: 4 white eiffel chairs and glass table

Ordered 4 white eiffel chairs and separately a 160cm glass table with oak legs. Looks nice altogether. Delivery of the table was poor, the delivery guy was going to leave it on a pallette on my drive and tge delivery company knew i would be getting my mum to wait in for it and didn't mention this. The driver said he wasnt insured to take it in the house. The chairs are a bit tricky to put together and i can see that bits will get stuck under the seat pad which is mechanically fixed but generally good value for money.

23 July 2018

Unprompted review

Jul 23, 2018

Bought a replacement dining chair as…

Bought a replacement dining chair as leg snapped off one after 6 months. Hopefully this one will last longer

23 July 2018

Unprompted review

Jul 23, 2018

Excellent all round!

Great value, super quick delivery and excellent quality. Will definitely use again.

23 July 2018

Unprompted review

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