Mmilo Modern Furniture Reviews 

409
TrustScore 1 out of 5

1.1

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Rated 1 out of 5 stars

Not a great experience unfortunately! Product is faulty but the customer service team refuse to see the issue - it’s blatantly obvious! Such a shame as you buy in good faith and get let down by compan... See more

Rated 1 out of 5 stars

Quick delivery, hence 1 star. Sadly, table was not fit for purpose and somewhat different from online images so I had to return it. The table was £69.99 and it cost me over £26 to return as the com... See more

Company replied

Rated 1 out of 5 stars

Paid for item .. never received item even when receiving two tracking numbers ... finally refunded... the chairs remained for sale whilst they were out of stock ... rubbish

Company replied

Rated 1 out of 5 stars

The delivery was pretty prompt which was good but one of the chairs was damaged and the wrong legs came for all the chairs. I understand, these things happen. When I called the support staff were ve... See more

Company replied

Company details

  1. Home Furniture Shop

Information provided by various external sources

Operating since 2012, we have 7 years of experience in providing high-quality contemporary furniture to clients nationwide. This means that when you come to us for your chairs, tables, tv units, side tables, you can rest assured you’re in capable hands. Our aim is bringing affordable beautiful designed furniture to every home. "Stop labelling, start living". Mmilo is dedicated to ideas and innovation, we create effective solutions for a diverse mix of clients including restaurants, bars, hotels, offices as well as architects and designers. We are passionate about furniture, so we launch new products every month. We are hungry to grow our business which we always recruiting enthusiastic people to work with us. Our approach to a brief is simple: we listen, we interpret, we deliver. the relationships we build are strong, our clients come to regard us as an integral part of their team. We run a best price guarantee too, meaning you’ll be sure to benefit from excellent value for money. We offer big discounts for bulk orders, so the more you buy, the more you save. As well as focusing on providing unbeatable value, we deliver the highest standards of customer service. Our team are available from 9am to 5pm and are standing by to take your call. So that we don’t leave our customers waiting, we hold £5 million worth of stock ready for next day dispatch and our dedicated fleet of trucks operate around the clock. We provide delivery to UK mainland, Northern Ireland, Scottish Highlands or islands addresses. We can send our products to both business and private addresses, ensuring our customers benefit from maximum flexibility. No order is too big or small for us. Whether you’re after one product or a hundred, we are on hand to help. Our furnishings come with a 14-day trial period too, meaning you can enjoy the peace of mind of knowing you can return the goods if they aren’t suitable. To see why we’re the UK’s #1 contemporary furniture company, take a look around our website or get in touch. You can also check out our product range in our catalogue. Above all Mmilo enables you to realise your vision.


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1.1

Bad

TrustScore 1 out of 5

409 reviews

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1.1

All reviews

(409)

1 review in the last 12 months

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Rated 4 out of 5 stars

This bistro size table is great for small spaces

This bistro size table is great for small spaces/kitchens, I am pleased with the item, however it is quite expensive for the size and seems to have marked quite easily even though I have been careful with the surface.

5 June 2018
Unprompted review
Rated 5 out of 5 stars

Great customer service.

Great customer service.
I bought 4 eiffel tulip chairs and one of them was damaged.
They send me another one the day after. Again, the chair was damaged.!...
But they send me another chair and told me they will double check before.
The day after i had my chair in perfect condition.
very reactive!

4 June 2018
Unprompted review
Rated 4 out of 5 stars

Really good service and easy to use…

Really good service and easy to use ordering system with efficient delivery. It felt like a long time between the order confirmation email and dispatch email, so much that I was about to ring and check everything was in order. Also the goods were delivered the same day that I received the dispatch email and was in fact a day early so that my neighbour had to take in the delivery.

4 June 2018
Unprompted review
Rated 5 out of 5 stars

Great value chairs and super service

Great value chairs and super service - ordered 2 sets of four in different colours (cream and olive). The chairs were easy to build and are well made. The Olive were a different shade to the pic online and not what I was after - great customer service, return picked up the next day. Brilliant company to deal with.

4 June 2018
Unprompted review
Rated 5 out of 5 stars

Excellent Customer Service.

I ordered beige chairs which were delivered but I did not open or assemble until 2 weeks later when my decorating had been conpketed. Much to my surprise the chairs were more of a cream colour so I contacted David at Mmilo who agreed for me to return the goods and change the colour to dark grey. He arranged for Royal Mail to collect (they collected earlier today) and as soon as they receive them back I will be sent the new colour,
Excellent customer service from David who was very informative and thorough,
Thanks so much. Can’t wait to receive the dark grey chairs.
Liz

4 June 2018
Unprompted review
Rated 5 out of 5 stars

Excellent

Excellent, brilliant quality and very prompt delivery, highly recommend.

4 June 2018
Unprompted review
Rated 5 out of 5 stars

Great chairs

Lovely chairs my husband assembled them with no problems
Comfy and solid and look lovely in my kitchen
Just as described on website

8 May 2018
Unprompted review
Rated 4 out of 5 stars

Good service

Good service, delivery arrived a day later than expected, and slight damage to corner of box, product was fine, actually great

8 May 2018
Unprompted review

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