M&M TOOL & MACHINERY Reviews 11,388

TrustScore 4.5 out of 5

4.5

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Review summary

Created with AI, based on recent reviews

Considering 394 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the company for its excellent products, often noting the high quality and accurate descriptions. Many people appreciate the reasonable and competitive pricing, making it easy to find needed parts. The ordering process is consistently described as straightforward and efficient, with many customers highlighting the prompt delivery and quick shipping times. However, some customers also noted issues with delivery, experiencing long delays or receiving damaged products. A few other people also felt that communication regarding order status, especially for backordered items, could be improved.

What people talk about most

Product

Reviewers mention positive feedback about products. Many customers are satisfied with the accuracy of product... See more

Delivery service

Clients share positive opinions on delivery service, frequently highlighting fast and prompt shipping, with... See more

Order

Users describe positive interactions with order. Many customers found the ordering process easy and... See more

Quality

Customers had positive experiences with quality. Many reviewers found the parts to be exactly as described,... See more

Price

Customers consistently note positive experiences with price, often finding great and competitive prices for... See more

Reviews shaping this summary

Rated 5 out of 5 stars

This was my first order with M&M. I was ordering an obscure replacement router part that was not "actually" in stock on most every website I tried. I called M&M who confirmed they had 6 in stock. I... See more

Rated 5 out of 5 stars

Called first to make sure this was a legit business and ordered my part online. One week later the part arrived as described and in working condition. It's becoming increasingly harder to find reliabl... See more

Rated 5 out of 5 stars

Ordered my DeWalt replacement bearing on a Sunday evening with the cheapest S/H and it shipped out Wednesday morning. Received my product as described Friday. Nothing in my opinion is wrong with... See more

Rated 5 out of 5 stars

I had a three hundred orbital sander that Needed a brake pad. Unfortunately, Milwaukee discontinued making this part. M&M had five of them. Thank God!! Great find. Great service. I’m a lifetime cust... See more


Company details

  1. Construction & Manufacturing

Information provided by various external sources

We sell and repair all major tool brands. We have the replacement parts and the experienced advice you need. 1-877-583-7278


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

11K reviews

5-star
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1-star

Replied to 11% of negative reviews

Typically replies within 2 weeks

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Rated 5 out of 5 stars

Called first to make sure this was a…

Called first to make sure this was a legit business and ordered my part online. One week later the part arrived as described and in working condition. It's becoming increasingly harder to find reliable sources and now this will be my go-to vendor.

2 September 2025
Rated 4 out of 5 stars

Had a little misunderstanding about my…

Had a little misunderstanding about my order. Some parts were back ordered & no one reached out to mu. Just withheld my entire order until I reached out but when I did they were very helpful & quickly sent the in stock part of my order. Very easy to do business with.

29 August 2025
Rated 5 out of 5 stars

Found a Hard-to Get Part

I was able to find a part for an old Powermatic stock feeder at M&M that I could find nowhere else. It took a while to get, but M&M kept me in the loop so I always knew what was happening. In all a very good experience.

28 August 2025

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