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Review summary

Created with AI, based on recent reviews

Reviewers overwhelmingly had a great experience with this company. Customers frequently praise the products for their effectiveness and high quality, often noting significant improvements in their well-being. Many people highlight the competitive pricing and the exceptional speed of delivery, with numerous accounts of orders arriving much faster than expected, sometimes even on the same day. The service is consistently described as excellent, with consumers appreciating the clear communication and helpfulness. However, some customers were not happy with delivery issues, including delayed or missing orders, and instances where packages were left in inappropriate locations. A few people also mentioned concerns about specific product ingredients causing stomach issues.

What people talk about most

Product

Reviewers mention positive feedback about product quality and effectiveness. Many customers praise the... See more

Delivery service

Customers consistently note positive experiences with delivery services, frequently praising the speed and... See more

Service

Clients share positive opinions on service, consistently praising the first-class and efficient experience.... See more

Order

People report positive experiences with order. Customers consistently praise the ease of ordering online and... See more

Price

Users describe positive interactions with price, consistently highlighting the fantastic and competitive... See more

Reviews shaping this summary

Rated 5 out of 5 stars

The only supplement I could find that combined selenium and zinc without anything else. Due to other medications I am on and supplements already taking that's all I wanted. Tiny tablets so easy to tak... See more

Rated 5 out of 5 stars

Excellent first impression. Ordered around 8pm, arrived just after noon the next day. Got a couple of amusing & informative emails, that further helped to cement my new brand loyalty. Almost looking f... See more

Rated 5 out of 5 stars

I bought Magnesium Glycinate which itself is brillliant, really helped ease my restless legs and my sleep has improved. Delivery of the product was faster than I expected, and the welcome email I rec... See more

Rated 5 out of 5 stars

I originally gave only one star due to a fault by the courier. Having contacted Mobu i am completely satisfied that everything was done to resolve the problem from their point of view. I am pleas... See more

Company replied


Company details

  1. #99 of 279 best companies in Vitamin & Supplements Shop

Written by the company

UK based family run health supplements company looking to provide the highest quality products at affordable prices. Smarter nutrition for optimal health.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

641 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 60% of negative reviews

Typically replies within 48 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great experience all round!

Firstly, I ordered in the morning and it was delivered the same evening. Lovely amusing messages from the company. Brought a smile to my face. A company with a great sense of humour and efficient too! A rarity indeed! Thank you Mobu, you made my day!

27 July 2025
Unprompted review
Rated 2 out of 5 stars

Pain in the arse

Nothing wrong with purchase or delivery. Flood of love-bomb emails following purchase has been a pain in the arse. Forced to unsubscribe. Get a life.

1 August 2025
Unprompted review
Rated 5 out of 5 stars

All good

All good, arrived quickly, if I have a grip I wish these vitamins where blister packed, but I suppose that would make them more expensive

4 August 2025
Unprompted review
Rated 5 out of 5 stars

I’m still trying to work out how you…

I’m still trying to work out how you delivered the product so promptly. Fantastic item, great price and service was exceptional, kept me updated from the minute I purchased. But to my surprise, like magic, it got delivered that same evening. Highly recommend and I shall definitely be using again for future purchases.

18 July 2025
Unprompted review
Rated 5 out of 5 stars

Great service

Great service! Quick delivery! The people there explained to me about the importance of taking vitamins and what was best for me! Feeling genuinely better health and mentally!

17 July 2025
Unprompted review
Rated 5 out of 5 stars

The fastest postage and delivery ever!!!!

This was the first time ordering from Mobu.
I was astonished at the speed from clicking on my items to receiving the order was 24 hours, plus i didn't ask for 1st class postage, excellent service and will surely use this company again. A massive THANK YOU.

15 July 2025
Unprompted review
Rated 5 out of 5 stars

Great value and customer service.

I found the product I wanted at a competitive price plus there was a further discount for subscribing. A small issue on pricing was sorted out swiftly by customer services Ona. Sunday evening which is going above and beyond. And my order arrived the next day.

6 July 2025
Unprompted review
Rated 5 out of 5 stars

Fantastic Service.

I bought the supplement online (obviously) and it arrived within 24 hours 😎.
Simply amazing service for a fantastic quality supplement.
Many many thanks to the Mobu girls & boys 🙏

12 July 2025
Unprompted review
Rated 4 out of 5 stars

Following my latest review the company…

Following my latest review the company responded very quickly. I accept the reason for the labelling which they have assured me the supplements are quite safe. I appreciate their honesty and will continue to use their products. Margaret Muir

10 July 2025
Unprompted review

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