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Review summary

Created with AI, based on recent reviews

Reviewers overwhelmingly had a great experience with this company. Customers frequently praise the products for their effectiveness and high quality, often noting significant improvements in their well-being. Many people highlight the competitive pricing and the exceptional speed of delivery, with numerous accounts of orders arriving much faster than expected, sometimes even on the same day. The service is consistently described as excellent, with consumers appreciating the clear communication and helpfulness. However, some customers were not happy with delivery issues, including delayed or missing orders, and instances where packages were left in inappropriate locations. A few people also mentioned concerns about specific product ingredients causing stomach issues.

What people talk about most

Product

Reviewers mention positive feedback about product quality and effectiveness. Many customers praise the... See more

Delivery service

Customers consistently note positive experiences with delivery services, frequently praising the speed and... See more

Service

Clients share positive opinions on service, consistently praising the first-class and efficient experience.... See more

Order

People report positive experiences with order. Customers consistently praise the ease of ordering online and... See more

Price

Users describe positive interactions with price, consistently highlighting the fantastic and competitive... See more

Reviews shaping this summary

Rated 5 out of 5 stars

The only supplement I could find that combined selenium and zinc without anything else. Due to other medications I am on and supplements already taking that's all I wanted. Tiny tablets so easy to tak... See more

Rated 5 out of 5 stars

Excellent first impression. Ordered around 8pm, arrived just after noon the next day. Got a couple of amusing & informative emails, that further helped to cement my new brand loyalty. Almost looking f... See more

Rated 5 out of 5 stars

I bought Magnesium Glycinate which itself is brillliant, really helped ease my restless legs and my sleep has improved. Delivery of the product was faster than I expected, and the welcome email I rec... See more

Rated 5 out of 5 stars

I originally gave only one star due to a fault by the courier. Having contacted Mobu i am completely satisfied that everything was done to resolve the problem from their point of view. I am pleas... See more

Company replied


Company details

  1. #99 of 279 best companies in Vitamin & Supplements Shop

Written by the company

UK based family run health supplements company looking to provide the highest quality products at affordable prices. Smarter nutrition for optimal health.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

641 reviews

5-star
4-star
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1-star

Replied to 60% of negative reviews

Typically replies within 48 hours

How this company uses Trustpilot

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Rated 1 out of 5 stars

Your courier service sucks!

Your courier service sucks!
This is the fifth time the have failed to deliver!
I eventually got your package from a neighbour.
The person or people that deliver these packages have either simply left them on the street outside my gate or just delivered them to a different address. I caught one of them, he couldn’t understand English…

22 May 2025
Unprompted review
Mobu logo

Reply from Mobu

Hi Peter,

So sorry that you've had issues with the delivery. Once dispatched by our team sadly we are not in control of the delivery procedure and it appears they are having issues with delivering to your address.

Can you get in touch directly at mo@mobu.co.uk - I will be happy to look into this further for you. If the item hasn't reached you we can provide a full refund or try and dispatch a replacement order fro you.

Kind Regards,
Mo

Rated 5 out of 5 stars

Great product range and delivery service

I've ordered a couple of times now but the delivery keeps on getting quicker! My most recent order was placed around 845am and was with me by 5pm! The products are all so reasonably priced and a lot better value than most competitors!

16 May 2025
Unprompted review
Rated 5 out of 5 stars

Great customer service

Love your upbeat emails & speedy deliveries. Your customer service is great.
Fibre pro is excellent, and my sleep has improved with taking the magnesium.

12 May 2025
Unprompted review
Rated 4 out of 5 stars

I always look to mobu for my vitamins…

I always look to mobu for my vitamins as they are such a good price compared to other companies. There always great quality and do the job.

However was slightly disappointed to get my most recent delivery sent via Amazon. It doesn’t say anywhere on the website about them being shipping that way, just Royal Mail. I try to avoid using Amazon as much as possible due to ethical reasons, so was disappointed when it showed up next day via them. I didn’t expect it next day and would rather have waited then it come via Amazon. Will still continue to buy, but maybe updating your shipping options or give more options based on time may be helpful to be fully transparent.

19 April 2025
Unprompted review
Rated 5 out of 5 stars

Highly Recommend Service

Always excellent service, prompt dispatch, and secure packaging. The pricing is reasonable, especially with available discounts. The generic product works effectively without compromising the desired results

20 April 2025
Unprompted review
Rated 5 out of 5 stars

Brilliant company super staff

The company Mobu is absolutely brilliant the staff are great with a great customer service the range of products are superb so it’s a five big juicy stars from me. But the only downside is and I’m not critical of MOBU it’s Royal Mail it took them over a week to deliver my parcel it was over Easter so taken that into account but even so 9 days to deliver a package with a 48 hour delivery sticker on. But even so I would 100% recommend using MOBU and I will still for all my health supplies. Great work guys and girls.

13 April 2025
Unprompted review
Rated 3 out of 5 stars

This product's packaging looks veterinary, for cats.…

As far as I can tell it seems like a great product and has small enough tablets to take unlike some. My issue with product is packaging. That is packaging for most MOBU products, not just the item I purchased. Most have the 'cats face' on front, inside the M. When item came through my letterbox,without glasses I thought it was vetinary, for my cat. As I have ordered stuff for her recently (but not vit a). I find this really concerning, especially the little smile within the cats face in the 'M'. Please take a look at this. I doubt any cat would take this, but removing the cat like image within the M would help

26 April 2025
Unprompted review
Rated 5 out of 5 stars

Excellent Service

As usual good quality product with excellent customer service prompt despatch and delivery.

21 April 2025
Unprompted review

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