Moda living - the Mercian Birmingham For the price you pay the quality and standard of the rooms are dreadful. Most things break within a few months just from basic usage. The heating and radiato... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Having bought a wardrobe and bedside tables, I heard nothing from this company until I used the contact point on their web page weeks later. I was assured they had sent emails but none of them arrived... See more
Customer service is poor. This company are very difficult to get hold of and have no contact telephone number. The only means of communication is via email and they are slow to respond. I’ve been tryi... See more
Ordered of moda home was delivered 3-5 days amazing tv unit with led lights makes the room complete. Best thing is they accept clearpay would order from this company again excellent furniture 10 out 1... See more
Company replied
Company details
- Home Furniture Shop
- also in
- Bed shop
- Bedroom furniture shop
- Children's Furniture Shop
- Living room shop
- Office Furniture Shop
Written by the company
Whatever room you're looking to furnish, Moda@Home is sure to have the product to suit your decor and needs. Shop online for your entire home from our wide range of stylish and affordable Home Furniture and more at everyday low prices. FREE UK Mainland delivery, NO minimum spend.
Contact info
United Kingdom
- modaathome.co.uk
Asks customers to review
This company invites their customers to review, whether positive or negative
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
I would never use this company again
I would never use this company again. My order was not as the picture and wrong colour. I have been trying to arrange a return for about 3 weeks without any success. Never buy anything from this company.
Very poor customer service
Having bought a wardrobe and bedside tables, I heard nothing from this company until I used the contact point on their web page weeks later. I was assured they had sent emails but none of them arrived. They claim I was the only one who had any communication problems, they obviously haven't read the other reviews. After asking for a refund they went quiet until I had to get pay pal involved, even so it still took 3 months to get a refund. I cannot comment on the quality of the items as i never got to see them
Top furniture with super quick delivery…
Top furniture with super quick delivery and great communication
Great item better delivery needed
Item great just love it only down side delivery texted at 11.09 saying it was going to be delivered within 2 hour slots they came at 11’33 . Like people don’t need to work so missed them . Better notice much needed . Got it the next day but had to morning off work . Very annoying
A Great Experience All Round
Amazingly fast delivery. Driver was helpful. Well packaged, clear assembly instructions. Great product, much more solid than I expected for the price to be honest. A great experience all round!
Good quality product
Good quality product, easy to assemble and exactly as described. Very quick delivery and kept up to date with status. Very happy with this purchase.
Good product for price
Good product for price. It came well packaged and full instructions provided.
Wine cabinet
Furniture arrived but sadly wasn’t what I expected this company were very good at collecting it and giving me a refund

Reply from Moda@Home
Quick delivery .half price ,good…
Quick delivery .half price ,good quality corner shelf ,looks great .Thanks
Product exactly as described
Product exactly as described. Very quick delivery. Well described returns policy.
The doors sit wonky the shelf’s holes…
The doors sit wonky the shelf’s holes are not even lined up probably so cannot put my shelf on the gloss edging is all discoloured wouldn’t bye avoid waste of money I’ll be getting my money back

Reply from Moda@Home
Still nothing
Was supposed to get the item 7 days ago. Still nothing, contacted cs and were not helpful
I'm updating my review to one star as I…
I'm updating my review to one star as I still haven't heard when or if my item will arrive. It's now been 8 business days and despite my emails I haven't heard anything. I need this product by 29th June and was told it would arrive in 3-5 business days.
Very fast delivery
Very fast delivery, excellent product. Cheapest I have seen it and love the pay in 3 option. Fully recommend this company. Would use again
Good communication. Recommended
Item delivered to wrong house but great customer service to sort it out. Prompt and clear communication. Recommended.
Problem resolved quickly
There was a problem with the item. One of the pieces had damage but this was quickly and efficiently resolved. Would definitely purchase with confidence from them again.
Happy customer
Quick delivery through UPS. Very nice shoe cabinet! Best price in the internet. very pleased with the purchase!
Make sure you read the returns policy before you order
The item was damaged inside and very poor quality. After reading the returns policy it was not worth returning as we had to pay the returns fee even though the item was faulty. Make sure you the read the returns policy before you order anything.

Reply from Moda@Home
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.






