A month ago, I ordered four address numbers for my mailbox, but I haven’t received my order or a refund. I received a message stating that the label was created by the US Postal Service, but another m... See more
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See what reviewers are saying
We could not be happier with our new mailbox and house numbers. The box is constructed absolutely beautifully with very heavy gauge powder coated steel. The construction is flawless. It arrived packed... See more
I ordered my address sign planter over 2 weeks ago and it still hasn’t even shipped! I’ve emailed twice and both replies were “it will be sent next week” but still says “label created” and is sitting... See more
Don't bother buying from this company. They got my order wrong and had to send replacement parts. Their customer service was horrible, but then they finally said they were sending the replacement, gre... See more
Company details
Written by the company
When searching for new address numbers and mailbox for our new home. When going to big box stores, they all offered the same plastic house numbers and mailboxes. We noticed that most home decor companies focus on the interior of the home and didn’t have many options. The front of the home is the first thing people will see. It was important to us to have curb appeal show our ? That’s why we started Modern Aspect. There is a need for unique house numbers, mailboxes and better curb appeal products for your home. We understand that first impressions are everything, so why not make the curb appeal of your home a priority!
Contact info
United States
- modernaspect.com
2.0
Poor
61 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Hasn’t replied to negative reviews
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Mailbox was damaged upon arrival
Mailbox was damaged upon arrival. (Dented and paint chipped). Based on excellent packaging, it was damaged before sending and sent anyway. I don’t have the ability to ship back.
5 June 2023
I've gotten multiple emails asking for…
I've gotten multiple emails asking for reviews, and to add on product, but not one about the status of my order, the estimated ship date, when it will go into production, etc. Total silence on all the issues I care about. It's all just "tell us how great we are." How am I supposed to rate a product that I have not received, and have no idea when I will receive. They seem to care more about boosting their rankings than providing customer service.
1 June 2023
Product not shipped when promised - two weeks later
I have not been contacted about an order the owner said was shipping one week ago. It seems their Etsy site does well and they're prompt there, but not on their own site. I'm confused as to why they said the product was shipping but then never did.
15 May 2023
...all is well.
...OK, I take it all back. The mailbox arrived (albeit) a little late, but it is here and is really well made and super nice. Thanks. ...now for the numbers.
25 May 2023
Unprompted review
Not compatible
The mail box arrived in good condition, however the finish on the numbers has several visible flaws. Also, the mailbox is no where near compatible with our current post. If this information was on their website, I never saw it.
9 May 2023
I made a mistake while ordering and…
I made a mistake while ordering and they were kind enough to allow me to cancel my placed order. Excellent customer service.
12 April 2023
Love the mailbox it looks so nice
Love the mailbox it looks so nice! Very sturdy built very well. Would recommend
3 April 2023
Pleased w/ Experience
There was an item sent that was incorrect but they were very speedy in correcting it, as well as very kind about it.
I am pleased with my new mailbox!
25 April 2023
Best mailbox on the street.
Very well made , sturdy product. Easy to install . Best mailbox on the street !
30 March 2023
Easy install
Easy install, powder-coated surface doesn’t scratch while I adjust magnetic numbers💪🏼💪🏼 10/10!!
29 March 2023
Great Mailbox and Post
We purchased a mailbox and post for our new home. It is well built and beautiful. It’s the little things like your products that make a big difference. The mailbox was delivered quickly and packaged great. It was fun and fairly easy to install with a couple of bags of concrete and a level. Thanks for making cool stuff!
22 March 2023
Have not yet received it
Have not yet received it. Sino hope it’s as expected and as shown online
18 April 2023
Beyond happy with product and service
Impressed with products available. Impressed with the online experience. I purchased the address sign. Forgot to add the numbers. I received a nice reminder email after the purchase. Received items quickly. Top notch quality. I LOVE the address sign.
10 April 2023
I love the product
I love the product. However, it’s very deceptive that the product includes a picture of the plaque and the numbers on the initial price. Then once you choose the numbers, the price went up over 60%, in my case. You guys should really be more upfront with that.
1 April 2023
Superb quality
We could not be happier with our new mailbox and house numbers. The box is constructed absolutely beautifully with very heavy gauge powder coated steel. The construction is flawless. It arrived packed amazingly well. Totally exceeded our expectations. So nice to see this level of quality produced in the USA. Thank you Modern Aspect! Well done.
12 April 2023
Excellent product & service
The mailbox is well-designed, very sturdy, and reasonably priced. The first one arrived with a slight dent and Danny sent me a replacement immediately.
4 April 2023
Web site could be less confusing
Web site could be less confusing. "Continue Shopping" usually means you go back in order to continue shopping for possible other items...not continue to the next web page in the Cart.
Why does it take 10-15 days to begin shipping? One of the first web pages on your site says most items take 1-3 days shipping. Didn't know it takes 10-15 days to process an order...and then add another 3 days, at least. Unfortunately I needed the item much sooner. It kind of got me by surprise that it can take 2-3 weeks to arrive. A little disappointed...in today's marketplace, most deliveries do not take as long. Unfortunately, I have some landscaping taking place. I just wish you of been more a little more clearer on shipping items...Also, your web site does not give you an estimate on a delivery date...Just a suggestion/...I just hope, for the price, the mailbox & post are good as you say it is...Carlo
30 March 2023
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