Banner for ModifyHealth

ModifyHealth Reviews 390

TrustScore 4 out of 5

4.0

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Looking at 295 reviews, reviewers had a great experience with this company. Customers frequently highlight the exceptional customer service, noting that representatives are kind, knowledgeable, and responsive, often going above and beyond to resolve issues. Many appreciate the convenience of delivered meals, finding them delicious, flavorful, and helpful for managing specific dietary needs like low FODMAP or IBS, with some even reporting improved digestive health. The variety of meal choices, ease of ordering, and timely, well-packaged deliveries are also frequently praised. However, some customers were dissatisfied with aspects of the product and delivery. Several reviewers mentioned that some meals, particularly chicken and fish, were dry or had inconsistent portion sizes, especially regarding protein. Issues with packaging were also noted, with some finding the plastic film difficult to remove and the ice packs messy or hard to dispose of. A few people also experienced delays or unpredictability in delivery times, and some felt the meals lacked flavor or had overcooked vegetables.

What people talk about most

Product

Reviewers highlight ambiguous aspects of product. Many customers praise the meals for being tasty,... See more

Quality

Customers had ambiguous experiences with quality. Many reviewers praised the food as delicious, fresh, and... See more

Delivery service

Users describe ambiguous interactions with delivery service. While many customers praise the promptness, good... See more

Order

Clients share ambiguous opinions on order. Many customers report issues such as receiving incorrect orders,... See more

Customer service

People report positive experiences with customer service. Many reviewers praise the helpfulness and... See more

Reviews shaping this summary

Rated 4 out of 5 stars

This is a solid meal service. I hate cooking, but I needed to be on the low FODMAP diet, and these meals were really helpful. Even though the worst of my symptoms, I could always reach for these meals... See more

Company replied

Rated 4 out of 5 stars

The portions are perfect for dinner. And the food is excellent. Lots of flavor. Satisfying & loads of nutritional pluses. And I am pleasantly surprised in the variety. I don't think I've had the... See more

Company replied

Rated 4 out of 5 stars

I was on a low FODMAP diet this past summer and the modify health meals were invaluable to give me a quick meal option. There were many meals I enjoyed, the herbed chicken with wild rice & green bean... See more

Company replied

Rated 4 out of 5 stars

I found the convenience after surgery to be 5 stars for a specialized diet. The seasonings set them notches above others. Disappointing are the vegetables which I am sure is difficult are to maintain... See more

Company replied


Company details

  1. Fitness and nutrition
  2. Food Manufacturer
  3. Food producer
  4. Meal Delivery
  5. Online Food Ordering Service

About ModifyHealth

Written by the company

ModifyHealth changes lives by making food as medicine simple and sustainable. Our turnkey programs improve outcomes and cost for chronic conditions such as diabetes, heart disease, kidney disease, irritable bowel syndrome (IBS), and related GI issues where dietary management is a recommended treatment.

Along with home-delivered meals, ModifyHealth provides dietitian coaching & support and remote patient monitoring to ensure sustained benefits. We partner with providers, payors, employers, and patients to make adopting healthier diets and lifestyles a reality.


Contact info

4.0

Great

TrustScore 4 out of 5

390 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 60% of negative reviews

Typically takes over 1 month to reply

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

I am so impressed with this meal…

I am so impressed with this meal service. They are incredible. I just started receiving them and I have celiac disease. This is so helpful because it takes all of the preparation time and guess work out of meals. The meals are really good. I put them on a baking sheet and pop them in my toaster oven and they turn out excellent. There is so much flavor and so far I have liked every single thing that I have tried. This is so helpful if you are looking to lose weight or want to maintain a healthy diet. I hardly even have to buy groceries with this. Thank you so much for this. I am so grateful

24 October 2025
Unprompted review
ModifyHealth logo

Reply from ModifyHealth

K,

When ModifyHealth was a seedling, the driving force behind it was creating a way to improve the health and lives of those suffering at the hands of gastrointestinal issues. It's amazing how much food can affect your everyday life! There is nothing we love more than hearing we have made your life better with such delicious and nutritious food. Thank you for leaving us such a wonderful review!

Rated 5 out of 5 stars

Low FODMAP meals are great!

I get the low FODMAP meals and each one I have eaten tastes really good. I just keep reordering the same 6 meals when available! I got the turkey last time and I hope that stays on the menu for a while. It was delicious and, as always, enough food! I do wish the packaging were easier to peel up and remove, but I can't argue that the packaging allows me to use my meals for up to 10 days before having to freeze them, so there is that benefit.

14 October 2025
ModifyHealth logo

Reply from ModifyHealth

Stacey,

We are a little biased but we could not agree more! It's due to the high demand for such a delicious meal (now our favorite, to be honest) is back and available as a regular menu item! It's a tremendous honor for us to be able to make the lives of our exceptional customers just that much easier. Thank you for taking the time to leave us a rave review and we look forward to serving you for a long time to come.

Rated 1 out of 5 stars

A huge disappointment

We were first time customers and we ordered 10 different meals. First of all the freeze wrapped appearance was very unsavory and after cooking it was difficult to remove the plastic top. The meals were not very tasty. The chicken meals were very tough. The shrimp meal had five shrimp in it and also was not very tasty. The steak we just threw out as you couldn’t even cut it. The green beans were so overcooked we had to throw them out. All in all, we were very disappointed with the appearance of the food, the flavors and the quality of the meats and immediately canceled our subscription.

16 October 2025
Unprompted review
ModifyHealth logo

Reply from ModifyHealth

I want to take the time to thank you for leaving us an honest and full review with feedback we can use to investigate this concern for growth and improvement. While taste can be subject, no one wants to fight with their food. I would like to say this is a one off instance of unsatisfactory food, and offer you the opportunity to give us another try. We'd love the chance to serve you again and make a much better impression. Additionally, we have heard the concerns about our vacuum seal and are working quite hard to find a suitable resolution to these toppers that are easier to access while maintaining the quality and safety of our meals. Thank you again and be well!

Rated 1 out of 5 stars

The food is good

The food is good. A little overpriced. Every single order that I placed said that it would be showing up on one day and it actually arrived the next day so the times that my food arrive was completely unpredictable and sometimes thawed out before I was able to get to it. That’s the reason why I’ve canceled my membership. I called to talk to the company about this and they were not sympathetic, so I called to leave a message about canceling my subscription which they did for me without letting me know they had or thanking me for being a customer. I guess that severed our relationship.

14 October 2025
ModifyHealth logo

Reply from ModifyHealth

Mike,

I've pulled your information so I can more accurately respond, and unfortunately, our phone systems have been updated since this time, so while there is no email on file to or from you, I am unable to verify the call times back and forth other than stating it appears we did attempt to give you a return call that went unanswered. No matter what, your satisfaction and providing a quality service to you will always be the most important thing we can do. Your health and safety, as well as your satisfaction, are our top priorities. I'm terribly sorry to hear you had a less-than-stellar experience and would like to assure you that is not the level of quality or service we aim for, nor is it what we're known for. We would be grateful for the opportunity to serve you again with a set delivery date that best serves you, should you be willing to give us another chance. If not, we do understand, though we appreciate you giving us the opportunity to have served you previously. Thank you for taking the time to leave us a review with feedback we can improve upon and take into serious consideration. Be well.

Rated 5 out of 5 stars

Food is excellent

Food is excellent. Shipping is convenient. Staff is available and helpful. This makes keeping my dietary needs easy.

14 October 2025
ModifyHealth logo

Reply from ModifyHealth

Sheila,

Our phenomenal customers and the satisfaction we get by providing a healthier, easier lifestyle is exactly why we do what we do! Thank you so much for your wonderful review and we appreciate the opportunity to keep serving you!

Rated 3 out of 5 stars

My opinion

Taste good package difficult very difficult to open for me. Contents need more.

3 October 2025
ModifyHealth logo

Reply from ModifyHealth

Nia,

It means a lot to us that you took the time to leave us a review with some great feedback. This helps us keep working to do better for all of our amazing customers like you! We would like to recommend you try a sharp knife or a good pair of kitchen scissors to access those yummy meals, and please keep an eye out for the new and revised packaging we are working diligently to improve!

Rated 1 out of 5 stars

If you like watery food

If you like watery food, Modify Health is for you. Every meal contains a couple of tablespoons of liquid AFTER being heated that turns the food into a gross mush.

I have two pics I would like to upload that show the liquid.

17 October 2025
Unprompted review
ModifyHealth logo

Reply from ModifyHealth

Kathy,

We're sure sorry to hear you didn't have such a wonderful experience that most of our customers do. We pride ourselves on providing excellent service from beginning to end and being consistent in such service. Thank you for taking the time to leave us a review so we may investigate and continue improving each day!

Rated 5 out of 5 stars

The meals taste GREAT and are clean and…

The meals taste GREAT and are clean and healthy. The customer service is phenomenal. It's the best meal prep company that my wife and I have used. I highly recommend it.

14 October 2025
Unprompted review
ModifyHealth logo

Reply from ModifyHealth

Thank you so much for taking time out of your busy schedule and leave us such a kind and amazing review. We're more than grateful to have the opportunity to serve you both and look forward to a long relationship with you both!

Rated 1 out of 5 stars

I am very unhappy with these meals

I am very unhappy with these meals. The meals with pasta are watery, runny, and have a bitter taste, like vinegar! For a lack of a better name, I will call their meat, "mystery meat"! I also had problems getting the wrapper off after cooking! If you are looking for good Gluten Free food, look to Amy's products. Very sorry I wasted my money!

12 October 2025
Unprompted review
ModifyHealth logo

Reply from ModifyHealth

George,

While we understand taste is subjective, our experience should never differ. I'm sorry to hear that we did not live up to your standards, though we do provide a lot more than other products and our competitors do in a very specific, targeted market. Feedback is always welcome to help us grow, so I will certainly pass this along to our operations for consideration. Thank you for allowing us the chance to serve you even if it did not work out.

Rated 5 out of 5 stars

I don’t have to:

I don’t have to:
Figure out what to eat;
shop at the store;
Lug everything up the steps;
Put everything away;
Start cutting up vegetables;
Measure and bag everything;
Start cooking; and
Cleanup is a breeze! Nuff said!!!

7 October 2025
ModifyHealth logo

Reply from ModifyHealth

Paula,

This looks like a list of all the things we love, or rather, we love not having to do! ModifyHealth was built to serve amazing customers with healthy, delicious meals and take the guesswork out of gut health. Here's to a long and very happy relationship!

Rated 5 out of 5 stars

I love the meals

I love the meals , they are tasty and healthy, I like the packaging it’s well done and the meals arrive very fresh inside their boxes ..

7 October 2025
ModifyHealth logo

Reply from ModifyHealth

Sandro,

We appreciate you taking the time to leave us such a great review. We couldn't do this without awesome customers like you!

Rated 2 out of 5 stars

Sadly I got gluten when I have celiac…

Sadly I got gluten when I have celiac disease. I received the wrong menu so they let me pick options of regular pasta and bread all with gluten in them even though my chart stated that I needed a gluten-free diet. They fixed it and sent me a new correct menu for next week but now I’m paying a very heavy price. I have been to my doctor for nausea and cramping meds already but there isn’t much to do to fix it. I just have to spend the next month flushing my body to clear it out. Currently I’m feeling very sick and not to mention they keep leaving the box at my neighbors house. The food is good but is it worth all the trouble. I have to call them once a week to see if my food is even in its way.

8 October 2025
Unprompted review
ModifyHealth logo

Reply from ModifyHealth

Hi Lindsay,

I'm sorry to hear that you've experienced such a time. We hold an extremely high level of standard for service from beginning to end. I do know that we worked tirelessly to correct this issue for you as soon as it was brought to light and we are thankful we could do so. It speaks volumes that once that issue was found, we have not had issues since. As for delivery, we understand that some issues may arrise however we will always work to find a suitable resolution. Please know we will and have always done our best to rectify any issues and will continue to do so. Thank you for the feedback and I hope you are well.

Rated 4 out of 5 stars

Easy answer for 'What's for dinner?"


The portions are perfect for dinner.
And the food is excellent. Lots of flavor. Satisfying & loads of nutritional pluses. And I am pleasantly surprised in the variety. I don't think I've had the same meal twice yet. But I certainly look forward to ordering many of my favorites again.
And the ordering process couldn't be better. Easy to access website, and very simple to review & change future orders.
Thank you, Modify! I've finally found my healthy, tasty, simple answer to 'What's for dinner?"

6 October 2025
ModifyHealth logo

Reply from ModifyHealth

G,

It is our honor to be able to serve you and so many incredible customers! Here's to a long and beautiful relationship of always answering that question. Thank you so much for taking the time to leave us such a wonderful review.

Rated 4 out of 5 stars

Tasty meals but portions are smaller…

Tasty meals but portions are smaller than expected. Vacuum packing of meals makes it difficult to open them. This needs to be corrected.

7 October 2025
ModifyHealth logo

Reply from ModifyHealth

Milton,

All feedback is heard and appreciated so that we can continue to grow and improve the experience of all of our awesome customers. We have heard the concern with difficult-to-open packaging, and while we are working to revamp that, we appreciate that it is the best we've found yet to keep your meals as healthy and safe as possible during transit and storage. We recommend a sharp knife or a good pair of kitchen scissors in the meantime but please keep an eye out for the new packaging!

Rated 5 out of 5 stars

Delicious Made Easy!

These meals make following a very restrictive diet so much easier! They are nutritious, delicious, quality, and easy! Thank you!!!

6 October 2025
ModifyHealth logo

Reply from ModifyHealth

Carol,

This is exactly why we're here! Thank you so much for taking the time to leave us an amazing review. We are here to serve you and hope to do so for a very long time. You + Us = Perfection!

Rated 4 out of 5 stars

Selections of prepared microwavable…

Selections of prepared microwavable meals for dietary restricted diets. My meal plan is tailored to only have meals for gastroenterological conditions (such as SIBO/IMO).
These meals make it possible to eat prepared LOW- FOD MAP meals easily.
Plus the App is very helpful so I recommend paying the $10 to purchase it.
Drawback...they are microwavable and I am not fond of microwaved meals in general.

26 September 2025
Unprompted review
ModifyHealth logo

Reply from ModifyHealth

Dana,

We are so grateful to hear this - and we thank you for taking the time out of your day to leave us a rave review! While the MONASH University app is not a product of ModifyHealth, we are glad to be in partnership with them to help provide an otherwise difficult program to follow on your own. We know the need is there and we want to make your life easier and healthier, always! Please take comfort in knowing that our meals can certainly be warmed in the traditional oven and instructions to do so can be found on our meal packaging. Be well!

Rated 5 out of 5 stars

The food is pretty good

The food is pretty good. Portion sizes are filling. I follow a low fodmap diet recommended by my doctor and nutritionist to help with IBS symptoms. This compliments NERVA a program for IBS hypnotherapy along with breathing exercises and physical exercise. Most importantly my meal planning and prepping just got easier.

29 September 2025
ModifyHealth logo

Reply from ModifyHealth

Lisa,

Music to our ears and the song in our hearts! We're so grateful to be able to support you in your dietary and very restrictive health needs. ModifyHealth was created for that very reason and it's near and dear to us all. Thank you so much for your thoughtful review!

Rated 3 out of 5 stars

Food is very good, but…

Food is very good. Delivery system is excellent. But prices are way too high, compared to Healthy Choice Power Bowls at WalMart.

30 September 2025
ModifyHealth logo

Reply from ModifyHealth

Paul,

We always appreciate customer feedback, so thank you. All of our meals are gluten-free, as organic as possible, and locally sourced with all farm-raised meats. In addition to this, we create meals that are a part of a very special need and difficult to shop for/put together, and the ease of having pre-made meals that cannot simply be purchased in a grocery store does add a bit to the cost of the meals. We like to think we are relatively well-priced compared to a lot of our competitors; however, we also offer something that very few do. We certainly hope to see you again in the future and that you stay well!

Rated 2 out of 5 stars

Not my idea of adult food

Food is shredded and chopped so it mixes with mash potatoes, etc and seems like mush. Disappointing because I thought the meat would be more like the pictures. Salmon and other fish dishes were one piece.

30 September 2025
ModifyHealth logo

Reply from ModifyHealth

Betty,

We're terribly sorry to hear you did not enjoy the food as much as we had hoped. Though you may not have enjoyed the presentation of the meals, we certainly hope you enjoyed the taste of them much more. We live up to a fine quality of service from food to customer service and everything in between and we strive to do so each day for each amazing customer of ours. If ever we can assist please don't hesitate to let us our customer care team know.

Rated 5 out of 5 stars

I enjoy my meals

I enjoy my meals

30 September 2025
ModifyHealth logo

Reply from ModifyHealth

Steven,

We quite enjoy them ourselves - though that may be a bit partial. Thank you for taking the time to leave us a great review.

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look