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Modish Furnishing Reviews 

340
•
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Evaluating 112 reviews, reviewers overwhelmingly had a great experience with this company. Shoppers consistently praise the exceptional build and design of the furniture, noting that products look even better in person. Consumers are also thrilled with the prompt delivery service, often receiving their orders well ahead of schedule. Furthermore, buyers appreciate the dedicated customer support team for handling inquiries and resolving minor glitches professionally. However, some customers also noted occasional issues with damaged items upon delivery or unexpected challenges during the assembly process. A few reviewers felt disappointed when products arrived with minor defects or missing parts, though support teams typically addressed these matters promptly.

What people talk about most

Product

Customers shared immense satisfaction regarding the product quality, describing items as stunning, sturdy,... See more

Delivery service

Clients share satisfaction with the delivery service, frequently praising quick shipping times, polite... See more

Quality

Customers consistently note positive experiences with quality, frequently praising the sturdy build, great... See more

Customer service

People report positive experiences with customer service, consistently praising the team for being helpful,... See more

Service

Consumers find service to be positive, highlighting exceptionally quick response times and helpful support... See more

Reviews shaping this summary

Rated 5 out of 5 stars

From start to finish an exceptional experience. Ian at Modish has been extremely helpful answering any queries I had promptly which helped me make my decision to purchase an excellent piece of gar... See more

Company replied

Rated 5 out of 5 stars

The bar stools are stunning looking. They are firm, strong and are excellent quality. They have studs at the bottom, so no scraping against the floor. Perfect look for our new kitchen. Easy to assembl... See more

Company replied

Rated 5 out of 5 stars

Purchased a Maddison Cream velvet ottoman storage bed from Modish. Great company to deal with, they answered my queries very promptly and I placed my order which arrived within a week! Well packaged... See more

Company replied

Rated 5 out of 5 stars

We recently purchased some garden furniture and are really pleased with it. It arrived promptly and, although there were quite a few parts, the instructions were clear and it was straightforward t... See more

Company replied


Company details

  1. Home Furniture Shop
  2. also in
  3. Bed shop
  4. Garden Furniture Shop
  5. Living room shop
  6. Outdoor furniture shop

Written by the company

Modish Furnishing sells design-led furniture at competitive prices. We are a family-run, independent brand and supply homes across the UK. With offices based in Glasgow, our small in-house buying team hand-pick products from the world’s most renowned manufacturers, to ensure your home is getting the best quality, on-trend pieces at competitive prices.

Manufacturer's Guarantee

1-Year Product Guarantee

All non-made-to-order products purchased from Modish Furnishing include a 1-year manufacturer’s guarantee from the date of delivery. This guarantee covers the repair or replacement of defective items or parts that arise due to manufacturing faults, subject to the manufacturer’s terms and conditions. During this period, if an item or component fails under normal use, we will arrange for the appropriate replacement or remedy free of charge. To make a claim, please retain your proof of purchase and contact our customer service team with details of the issue so we can assist you promptly. This guarantee is in addition to your statutory rights under UK consumer law.

Contact info

Modish Furnishing

Curated modern furniture, crafted for style & Aesthetic

4.8

Excellent

TrustScore 5 out of 5

340 reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 80% of negative reviews

Typically replies within 1 week

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4.8

All reviews

(340)

112 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Brilliant service

Brilliant service, I phoned beforehand to double check they could deliver our new dining table promptly, it’s safe to say they absolutely delivered on their promise and what a beautiful table we’ve received. The gentlemen who helped with the process were both extremely helpful. The delivery men were super friendly what an outstanding experience will definitely order more from your business.

13 December 2024
Unprompted review
Modish Furnishing logo

Reply from Modish Furnishing

Thank you so much for your wonderful review! We’re thrilled to hear that you’re happy with your new dining table and the service you received. It’s great to know that we could deliver promptly and meet your expectations. We’ll be sure to pass along your kind words to our team and delivery staff, they’ll be delighted to hear they made your experience outstanding. We truly appreciate your support and look forward to assisting you with future orders!

Rated 5 out of 5 stars

I can’t recommend this company more

I can’t recommend this company more! Not only are the products they sell great quality but the customer service was incredible. I called up about an out of stock bed and when one came in stock they put it aside for me to purchase. We were also in the process of moving house so we wasn’t quite ready to have the bed delivered- Modish Furnishing kindly held the bed in their warehouse until we were ready to have delivered. Their communication and customer service was exceptional- thank you so so much.

4 December 2024
Unprompted review
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Reply from Modish Furnishing

Thank you so much for your incredible review! We’re delighted to hear that you were happy with the quality of our products and our customer service. It’s wonderful to know that we could assist in reserving the bed for you and accommodating your moving schedule by holding it in our warehouse until you were ready. Providing exceptional service and communication is our goal, and your kind words mean so much to us. Thank you for choosing Modish Furnishing—we look forward to helping you again in the future!
The Modish Team

Rated 5 out of 5 stars

great customer service

28 November 2024
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Reply from Modish Furnishing

We’re thrilled to hear you appreciated our customer service. Providing a great experience for our customers is always our top priority, and your feedback means the world to us. We look forward to serving you again soon!
The Modish Team

Rated 5 out of 5 stars

Amazing company

Amazing company, honest and understanding! I had an issue with unmatched head board panels and they replaced them within days, delivered new ones and collected the old ones with zero hassle! I had a second issue which was my fault with the wooden bed slats and the slat holders… long story short they ordered replacements for me free of charge even though I did them wrong and damaged them! The bed itself is beautiful & great value for money in comparison to similar I’d found online! I will be returning for further home furnishings for sure

25 November 2024
Unprompted review
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Reply from Modish Furnishing

Thank you so much for your wonderful feedback! We’re thrilled to hear that you had a positive experience with our customer service and that we were able to resolve the issues with your headboard and bed slats swiftly. It’s great to know you love your new bed and found it to be a fantastic value. We truly appreciate your support and look forward to serving you again for your future home furnishing needs! If you ever need assistance, don’t hesitate to reach out.
The Modish Team

Rated 5 out of 5 stars

Great products

Great products, value and prompt delivered.

24 October 2024
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Reply from Modish Furnishing

Thank you for your wonderful feedback! We’re delighted to know you’re pleased with our products, value, and prompt delivery. We truly appreciate your support and look forward to serving you again!
The Modish Team

Rated 5 out of 5 stars

Great service and quick delivery

Great service and quick delivery, cushions are great quality

28 October 2024
Modish Furnishing logo

Reply from Modish Furnishing

Thank you so much for your kind words! We're thrilled to hear you enjoyed our service and that the cushions met your expectations in both quality and prompt delivery. Your satisfaction is our top priority, and we look forward to serving you again soon!
The Modish Team

Rated 5 out of 5 stars

Easy and great service

Easy and great service. Products lovely

7 October 2024
Modish Furnishing logo

Reply from Modish Furnishing

We’re delighted to hear that you found our service easy and enjoyed our products. Your satisfaction means a lot to us!
The Modish Team

Rated 5 out of 5 stars

Great product - great service!

We ordered the table and it was delivered quicker than indicated on the website. The delivery was great and we are really happy with the product. It was reduced but looks more expensive than it actually is. We would really recommend this company to anyone!

24 September 2024
Unprompted review
Modish Furnishing logo

Reply from Modish Furnishing

Thank you so much for your wonderful feedback! We’re thrilled to hear that your table arrived sooner than expected and that you’re happy with both the delivery and the quality of the product. It’s always our goal to provide great value, and we truly appreciate your recommendation and look forward to serving you again in the future.
The Modish Team

Rated 5 out of 5 stars

5 star experience and quality items to match

Dining table was stunning and chairs to match, all well built and comfortable. Delivery was quick also. Have since bought other items and will continue to buy from this store in future. Thank you

10 September 2024
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Reply from Modish Furnishing

We're delighted to hear that you're enjoying your dining table and chairs, and that you're happy with the quality and comfort. It's great to know you've made additional purchases, and we truly appreciate your continued support. We look forward to serving you again soon!
The Modish Team

Rated 5 out of 5 stars

We purchased some some chairs which…

We purchased some some chairs which were great quality, loved them but the colour didn't match our new table. Returning the goods was effortless and great communication through email. We will use this company again.

11 September 2024
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Reply from Modish Furnishing

We're glad to hear you loved the quality of the chairs and had a smooth return experience. We appreciate your understanding and look forward to serving you again in the future!
The Modish Team

Rated 5 out of 5 stars

Beautiful bar stools

My bar stools arrived within 3 days, they were very easy to assemble and look amazing .

Thank you

3 September 2024
Modish Furnishing logo

Reply from Modish Furnishing

Thank you so much for your feedback! We're thrilled to hear your bar stools arrived quickly. Enjoy your new setup, and let us know if you need anything else!
The Modish Team

Rated 5 out of 5 stars

Quick speedy delivery

Quick speedy delivery. My chairs are absolutely beautiful.

4 September 2024
Modish Furnishing logo

Reply from Modish Furnishing

Thank you for your lovely feedback! We're delighted that you're enjoying your chairs and that the delivery met your expectations. We truly appreciate your support and look forward to serving you again!
The Modish Team

Rated 5 out of 5 stars

Omar delivered my goods ahead of time…

Omar delivered my goods ahead of time and brought them right into my living room. Friendly and competent. Fabulous service

23 August 2024
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Reply from Modish Furnishing

Many thanks for you review Barbara, We pride ourselves on going the extra mile for our customers, and it's wonderful to know that Omar made a positive impression. If you need anything else or have any questions, please don't hesitate to reach out. Enjoy your new items!
The Modish Team

Rated 5 out of 5 stars

Great product and service

Great product and service

20 August 2024
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Reply from Modish Furnishing

Thank you Luis for you kind feedback, we're glad you were happy with our products and services. Looking forward to serving you again.
The Modish Team

Rated 5 out of 5 stars

LIGHT GREY AND BLACK BARSTOOLS

Lovely quality stools which perfectly match our dining kitchen. One small issue which was dealt with promptly by the company to my satisfaction. Happy to recommend

12 August 2024
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Reply from Modish Furnishing

Thank you for your feedback, we really appreciate your recommendation. We apologise for the small issue, but we're glad we could resolve it to your satisfaction and look forward to serving you again.
The Modish Team

Rated 5 out of 5 stars

Great value for money

Great to work with . High quality furniture, well packed , fast delivery and great prices too.

15 August 2024
Modish Furnishing logo

Reply from Modish Furnishing

Thank you so much for your kind words! We're thrilled to hear that you had a positive experience with our furniture and service. We look forward to serving you again in the future!
The Modish Team

Rated 5 out of 5 stars

Absolutely fantastic service and…

Absolutely fantastic service and product quality

12 August 2024
Modish Furnishing logo

Reply from Modish Furnishing

We're delighted to hear that you were impressed with both our service and the quality of our product. We look forward to serving you again in the future! Many Thanks
The Modish Team






Rated 5 out of 5 stars

Chairs are great and study.

Chairs are great and study.
Engagement and delivery was spot on.

2 August 2024
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Reply from Modish Furnishing

Thank you for your positive feedback! We're glad to hear that you're happy with the quality of the chairs and that our engagement and delivery met your expectations.
The Modish Team

Rated 5 out of 5 stars

Such good quality…

Such good quality…
Lovely design look amazing

7 August 2024
Modish Furnishing logo

Reply from Modish Furnishing

Thank you! I'm glad you love the quality and design of your cushions. Looking forward to serve you again soon.
The Modish Team







Rated 5 out of 5 stars

Really fast delivery and great customer…

Really fast delivery and great customer service! We ordered outdoor furniture and it was of a high quality. Only small damage from delivery but customer service fixed the problem the same day. Would definitely use this website again.

7 August 2024
Unprompted review
Modish Furnishing logo

Reply from Modish Furnishing

Thank you for your fantastic review! We're thrilled to hear that you're satisfied with the quality of your outdoor furniture and our swift customer service. We're always here to ensure you have the best shopping experience possible. Looking forward to serving you again soon!
The modish Team

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