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Modish Furnishing Reviews 

339
•
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Evaluating 112 reviews, reviewers overwhelmingly had a great experience with this company. Shoppers consistently praise the exceptional build and design of the furniture, noting that products look even better in person. Consumers are also thrilled with the prompt delivery service, often receiving their orders well ahead of schedule. Furthermore, buyers appreciate the dedicated customer support team for handling inquiries and resolving minor glitches professionally. However, some customers also noted occasional issues with damaged items upon delivery or unexpected challenges during the assembly process. A few reviewers felt disappointed when products arrived with minor defects or missing parts, though support teams typically addressed these matters promptly.

What people talk about most

Product

Customers shared immense satisfaction regarding the product quality, describing items as stunning, sturdy,... See more

Delivery service

Clients share satisfaction with the delivery service, frequently praising quick shipping times, polite... See more

Quality

Customers consistently note positive experiences with quality, frequently praising the sturdy build, great... See more

Customer service

People report positive experiences with customer service, consistently praising the team for being helpful,... See more

Service

Consumers find service to be positive, highlighting exceptionally quick response times and helpful support... See more

Reviews shaping this summary

Rated 5 out of 5 stars

From start to finish an exceptional experience. Ian at Modish has been extremely helpful answering any queries I had promptly which helped me make my decision to purchase an excellent piece of gar... See more

Company replied

Rated 5 out of 5 stars

The bar stools are stunning looking. They are firm, strong and are excellent quality. They have studs at the bottom, so no scraping against the floor. Perfect look for our new kitchen. Easy to assembl... See more

Company replied

Rated 5 out of 5 stars

Purchased a Maddison Cream velvet ottoman storage bed from Modish. Great company to deal with, they answered my queries very promptly and I placed my order which arrived within a week! Well packaged... See more

Company replied

Rated 5 out of 5 stars

We recently purchased some garden furniture and are really pleased with it. It arrived promptly and, although there were quite a few parts, the instructions were clear and it was straightforward t... See more

Company replied


Company details

  1. Home Furniture Shop
  2. also in
  3. Bed shop
  4. Garden Furniture Shop
  5. Living room shop
  6. Outdoor furniture shop

Written by the company

Modish Furnishing sells design-led furniture at competitive prices. We are a family-run, independent brand and supply homes across the UK. With offices based in Glasgow, our small in-house buying team hand-pick products from the world’s most renowned manufacturers, to ensure your home is getting the best quality, on-trend pieces at competitive prices.

Manufacturer's Guarantee

1-Year Product Guarantee

All non-made-to-order products purchased from Modish Furnishing include a 1-year manufacturer’s guarantee from the date of delivery. This guarantee covers the repair or replacement of defective items or parts that arise due to manufacturing faults, subject to the manufacturer’s terms and conditions. During this period, if an item or component fails under normal use, we will arrange for the appropriate replacement or remedy free of charge. To make a claim, please retain your proof of purchase and contact our customer service team with details of the issue so we can assist you promptly. This guarantee is in addition to your statutory rights under UK consumer law.

Contact info

Modish Furnishing

Curated modern furniture, crafted for style & Aesthetic

4.8

Excellent

TrustScore 5 out of 5

339 reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 80% of negative reviews

Typically replies within 1 week

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4.8

All reviews

(339)

112 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Highly recommend

Amazing quality goods and super fast delivery!

7 April 2025
Modish Furnishing logo

Reply from Modish Furnishing

Thank you so much for the kind words! 😊 We're thrilled to hear you loved the quality of our products and the speedy delivery. Your support means the world to us!
The Modish Team

Rated 5 out of 5 stars
Modish Furnishing logo

Reply from Modish Furnishing

Hi Sharren,
Thank you so much for your kind words! We're thrilled to hear that your dining chair arrived quickly and was exactly as expected. We truly appreciate your support and hope you enjoy your new piece. Please don’t hesitate to reach out if you need anything in the future!
The Modish Team

Rated 5 out of 5 stars

Bed was beautiful

Bed was beautiful, fast delivery too!

4 April 2025
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Reply from Modish Furnishing

Hi Katy,
Thank you so much for your lovely review! We're so happy to hear you’re loving your new bed and that it arrived quickly. It means a lot to us that you took the time to share your experience. Wishing you many comfy and cozy nights ahead!
The Modish Team

Rated 5 out of 5 stars

Amazing quality furniture… fast…

Amazing quality furniture… fast delivery.
Easy to assemble

Dining chairs and bar stools
They look fantastic in my dining room

1 April 2025
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Reply from Modish Furnishing

Thank you so much for the fantastic feedback! We're so glad to hear you’re loving the quality of your dining chairs and bar stools and that they were easy to assemble too! It’s always a joy to know our pieces are making a space look and feel great. We really appreciate your support and hope you enjoy them for years to come!
The Modish Team

Rated 5 out of 5 stars

Prompt delivery

Prompt delivery, on time. Quality as good as the webpage adverts.

27 March 2025
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Reply from Modish Furnishing

Thank you for your kind review! We're thrilled to hear that the delivery was prompt and the product met your expectations. We always strive to provide the best quality, and it's great to know we delivered on that. We appreciate your feedback and hope you enjoy your purchase!
The Modish Team

Rated 5 out of 5 stars

Delivery time good and packaged very…

Delivery time good and packaged very well

18 March 2025
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Reply from Modish Furnishing

Thank you for your great feedback! We’re happy to hear that the delivery was timely and the packaging met your expectations. We truly appreciate your support and hope you enjoy your purchase!
The Modish Team

Rated 5 out of 5 stars

Perfect but delivery was delayed due to…

Perfect but delivery was delayed due to DHL I would recommend product it's lovely

24 March 2025
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Reply from Modish Furnishing

Thank you for your wonderful feedback! We’re so glad you love the product. We apologize for the delivery delay caused by DHL, and we truly appreciate your patience. Your recommendation means a lot to us! If you need anything else, we're always here to help.
The Modish Team

Rated 5 out of 5 stars

Excellent counter stools with a hint of…

Excellent counter stools with a hint of luxury, would highly recommend. Customer Service second to none. I shall be visiting their website again very soon!

18 March 2025
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Reply from Modish Furnishing

Thank you so much for your glowing review! We're thrilled to hear you're enjoying your counter stools and that our customer service made a great impression. Your kind words truly mean a lot to us. We can’t wait to welcome you back to our website soon!
The Modish Team

Rated 5 out of 5 stars

Beautifull vase

Beautifull vase, exactly how I thought. Thank You

3 March 2025
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Reply from Modish Furnishing

We're so happy to hear that the vase is exactly what you expected. We appreciate your support and hope it brings beauty to your space. If you need anything else, don't hesitate to reach out!"
The Modish Team

Rated 5 out of 5 stars

Bar stools

Lovely, good quality bar stools. Fast and easy delivery. Will definitely buy from here again.

10 March 2025
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Reply from Modish Furnishing

Thank you so much for your kind feedback! We're delighted to hear you’re happy with your bar stools and that the delivery process was smooth and easy. We truly appreciate your support and look forward to welcoming you back again soon!
The Modish Team

Rated 5 out of 5 stars

Order of black velvet ottoman bench

Ordered a black velvet ottoman bench. Ordering process was very easy. Communication from company excellent. Arrived well packaged and no damage. The ottoman was well made with good hinges. The cushioning could have been thicker on the top but otherwise happy with purchase.

4 March 2025
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Reply from Modish Furnishing

Thank you so much for your thoughtful review! We’re thrilled to hear that the ordering process was easy and that you had a positive experience with our communication and packaging. We truly appreciate your feedback on the cushioning, and we'll definitely take that into consideration for future improvements. We're glad you're happy with your ottoman and hope it brings great style and comfort to your space! If you need anything else, don't hesitate to reach out!
The Modish Team

Rated 5 out of 5 stars

Well designed garden furniture

Well designed garden furniture, product arrived well packaged within a few days of ordering. Looks very stylish, weatherproof cushions are very comfortable.

3 March 2025
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Reply from Modish Furnishing

Thank you so much for the great review! We’re really happy to hear that you're loving the furniture and that everything arrived safely. It’s awesome that the cushions are comfortable and that the design is just what you were looking for. We really appreciate you taking the time to share your thoughts!
The Modish Team

Rated 3 out of 5 stars

I had a mixed experience with Modish…

I had a mixed experience with Modish Furnishing. The furniture looks nice and delivery was quicker than expected, but the quality of some items wasn't as great as hoped—varnish peeling on the table already. Communication with the company was decent, and they handled a small issue well. It’s okay overall, but room for improvement.

9 January 2025
Unprompted review
Rated 5 out of 5 stars

Delivery was fast and no damage to the…

Delivery was fast and no damage to the product. Verry happy with our bar stools, they very comfortable and I love the colour + it is easy to wipe off some spillage

20 January 2025
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Reply from Modish Furnishing

We're thrilled to hear you're happy with the bar stools and that they're both comfortable and practical. We hope they continue to serve you well! If you ever need anything else, don't hesitate to reach out. Enjoy your new stools!
The Modish Team

Rated 5 out of 5 stars

Great item and service

Great item, prompt delivery, and well packaged. Had a query before I purchased the item and customer service replied straight away. Would definitely buy from this company again

17 January 2025
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Reply from Modish Furnishing

Thank you so much for your kind words! We're thrilled to hear that you’re happy with your purchase and the service you received. It’s always our goal to provide great products and excellent customer support. We truly appreciate your feedback
The Modish Team

Rated 5 out of 5 stars

Amazing bar stools 🤩

Amazing bar stools 🤩 great service will definitely be ordering again x

27 December 2024
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Reply from Modish Furnishing

Thank you so much for your lovely review! We’re thrilled to hear you love your bar stools 🤩 and that you were happy with our service. We can’t wait to assist you with your next order—looking forward to it!
The Modish Team

Rated 5 out of 5 stars

Everything as expected

Everything as expected

10 December 2024
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Reply from Modish Furnishing

Thank you for your feedback! We’re glad to hear everything met your expectations. If there’s anything more we can do for you, we’re always here to help. We look forward to serving you again in the future!
The Modish Team

Rated 5 out of 5 stars

Brilliant service

Brilliant service, I phoned beforehand to double check they could deliver our new dining table promptly, it’s safe to say they absolutely delivered on their promise and what a beautiful table we’ve received. The gentlemen who helped with the process were both extremely helpful. The delivery men were super friendly what an outstanding experience will definitely order more from your business.

13 December 2024
Unprompted review
Modish Furnishing logo

Reply from Modish Furnishing

Thank you so much for your wonderful review! We’re thrilled to hear that you’re happy with your new dining table and the service you received. It’s great to know that we could deliver promptly and meet your expectations. We’ll be sure to pass along your kind words to our team and delivery staff, they’ll be delighted to hear they made your experience outstanding. We truly appreciate your support and look forward to assisting you with future orders!

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