Modsy Reviews 332

TrustScore 3.5 out of 5

3.5

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Rated 1 out of 5 stars

Dear Sirs, Please send my money that you took out of my credit card or send the merchandise. Before I will be forced to get a lawyer to settle this matter in court. You should not do false advertisem... See more

Rated 5 out of 5 stars

I am pretty excited about this process. I was amazed about how accurately my designer recreated our front room. She spent time talking with me about photos of rooms I liked and what specifically abo... See more

Rated 5 out of 5 stars

I am highly pleased with the design of my open living room. Alexa attentively listened to my vision and gave me exactly what I envisioned. I am in the process of purchasing the items over the next... See more

Rated 5 out of 5 stars

My designer Jessica did an amazing job and exceeded my expectations. I had attempted to decorate my living room myself and i just couldn’t get it to look “put together.” Jessica did a great job of lis... See more

Company details

  1. Interior designer
  2. Decoration and Interior Design Store
  3. Home Furniture Shop

About Modsy

Written by the company

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Modsy is an online interior design service that lets you see your exact room expertly designed in 3D with real pieces of furniture and decor from well-known brands that you can shop on the spot.

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Contact info

3.5

Average

TrustScore 3.5 out of 5

332 reviews

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Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

Perfect Design for our Family Room

We are very happy with the whole experience from Modsy! Our designer met with us, listened to our desires for the space, and created beautiful designs for our family room. We are very happy with the designs we received - it helped us imagine the space in an entirely new way with new furnishings. We have already ordered some of the items in the design, and plan to order more as we go!

1 March 2022
Rated 5 out of 5 stars

Loved it all!

Loved the process. Loved the Designer. Loved the timeline. Loved the designs. I’m thinking about adding a project!

28 February 2022
Rated 5 out of 5 stars

Fantastic designer!

Thank you Modsy! Alexandra C. was a dream designer. I loved everything she came up with and she was super responsive and collaborative. She also helped me navigate my own indecisiveness. I am ordering today. Very excited! Three rooms down… three rooms to go!

28 February 2022
Rated 5 out of 5 stars

Great service

Great service! We really enjoyed using Modsy to redesign our living room. We liked collaborating with our assigned designer, Andy, who did a fantastic job at designing our space. The revisions were spot-on. Can't recommend enough!

28 February 2022
Rated 5 out of 5 stars

A Great Modsy Experience

The designer worked really closely with me and ultimately came up with design that suited my needs. A very pleasant experience!

22 February 2022
Rated 5 out of 5 stars

My Designer

My Designer, Amelia J, did an awesome job. She did 2 of the rooms in my house. I hired a professional designer for $150/hr and the Modsy designer did a better job in a more timely manner

21 February 2022
Rated 5 out of 5 stars

Very Happy with Modsy and Designer

Taylor was helpful, creative, responsive and created a few lovely designs until we got it to a place I was thrilled with. I've ordered all the furniture and am excited to create a NEW home office. Would totally use Modsy for future design projects and would highly recommend to friends and family.

20 February 2022
Rated 3 out of 5 stars

Disappointed

I was referred to your site by a friend who had a great experience. I, on the other hand, was disappointed. I had a small office that I wanted ideas on. I went through all the steps and questions, commented as to exactly what I was looking for. When I initially met with the consultant I was confused that the furniture was just taken from the ideas that were supposed to be examples or ideas of what my style is. The layout recommended was good but I felt that they were just trying to sell me furniture instead of listening to what I wanted.

19 February 2022
Rated 5 out of 5 stars

I submitted a room view of the living…

I submitted a room view of the living room in our small beach house. I have not updated the layout of furniture in over 20 years, at that time a family of 5. As we’ve added spouses and grandchildren, and ages now span 6 to 69 during the summer season, the existing plan doesn’t work. I need to add more seating, storage, a play area - all in a room with 3 separate traffic flow paths, a fireplace, 2 doors, and an archway.

The layouts Missi created for me are wonderful and make great use of the space. There are two conversational areas, one of which incorporates a small table with both chairs and a corner seating bench with storage.

She sent two different furniture/style/color designs, and then incorporated some requested changes for a total of 4 looks to choose from. Missi absolutely nailed the look and feel I’m drawn towards - both a very new mood for the space and an updated approach to the current style.

I was hesitant to use a designer at all, primarily because my one previous attempt (NOT with Modsy) was a nightmare clash between the designer and myself. She was only able to express her own personality and preferences in the design of the space, and despite polite feedback, unable to develop plans which reflected me and my family’s tastes.

With Missi it was entirely pleasant. We never met in person, she never saw the space IRL. Yet she was able to create rooms that immediately felt right for us. I highly recommend this service and hope you’re fortunate to work with Missi.

Now the fun for me begins - actually making the choices and purchases that will bring so much added joy and comfort to the place we all love more than any other.

18 February 2022
Rated 4 out of 5 stars

Our designer was terrific and very…

Our designer was terrific and very helpful with creating new ideas and color combinations. She was also very responsive with e-mails. The only downside was trouble with connecting on a scheduled video conference. But for this issue this would have been a five-star rating.

18 February 2022
Rated 5 out of 5 stars

amazing

for the design challenged who would rather put the money towards furniture rather than on an individual interior designer, this is the best best best resource

15 February 2022
Rated 5 out of 5 stars

Great design experience

Quick turn around. Design reflected my style perfectly. I didn’t purchase any pieces from Modsy but used the exact styles and colors suggested and found close matches. I was able to find the exact area rug suggested in my design for $142 cheaper than the Modsy price. I also found very close matches on the end tables and other decor for hundreds of dollars cheaper elsewhere. I am in the process of designing another room with Modsy. If you are on the fence don’t hesitate. My experience was great and my designer did several revisions for me.

15 February 2022
Rated 5 out of 5 stars

Far exceeded my expectations

My Modsy experience far exceeded my expectations. I needed designs ASAP for a living room, bedroom and dining area for TWO apartments (added expedited delivery). I placed my multi room order on Monday. On Tuesday I was paired with a designer (Hayley) very soon after I finished the style design quiz and submitted images of the room. And by Friday, Hayley had produced completed designs of every space that I was legitimately blown away with! Not to mention, from start to finish I experienced crazy hospitable and highly responsive customer service! I cannot recommend enough.

15 February 2022
Rated 1 out of 5 stars

Willing to take your money. Twice.

Although I paid for a premium deluxe package, Modsy refused to complete a finished design. Sounds ludicrous, right? Well, my master bedroom has a teeny tiny enclave and Modsy insisted it was a “separate room”. What was in this space you may ask? One desk and chair. Yes, you read that right! ONE, just ONE student desk and chair! Since the desk is located in an enclave, they called it a separate room and demanded I pay for an entire extra room. What?!? How is ONE desk considered an extra room? And the best part….Angelica very brightly and cheerfully replied in her email ‘Contact us anytime! We are here to help!’ Ha! What a joke! They are certainly willing to HELP take your money. Twice. Might as well just give them your whole wallet as a matter of fact. Also, they refuse to proceed until I redo all my videos and pictures. Not only do they want to rip me off but now have failed in their promise to provide designs within a week. Go somewhere else. You’ll be much happier.

13 February 2022
Unprompted review
Rated 5 out of 5 stars

Happy customer

Katie is a great designer who cares about my concerns and what furniture that my husband and I already had in mind, and it took only a week for us to get the designs of my 3 rooms as well as suggestions for the furniture. I'm very satisfied with the service.

12 February 2022

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