Molequin Reviews 98

TrustScore 4.5 out of 5

4.3

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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the high quality of the products, noting that items like watch straps and cases are well-made, comfortable, and exceed expectations. Many consumers highlight the excellent delivery service, describing it as fast, quick, and efficient, often with prompt communication and updates. The overall shopping experience is frequently described as positive, with people appreciating the ease of ordering and the fantastic communication. However, some customers also noted issues with their orders and the service. A few people experienced significant delays with "made to order" items, with delivery timelines repeatedly pushed back. There were also instances where products did not fit as expected, despite following sizing guides, leading to additional costs for returns. Some reviewers were not happy with the durability of certain products, reporting that straps started to fall apart or looked terrible after a short period of use.

What people talk about most

Product

Consumers generally express satisfaction with the product quality. Many reviewers praise the high quality of... See more

Quality

Customers consistently note positive experiences with quality. Many reviewers praise the exceptional quality... See more

Delivery service

Clients share positive opinions on delivery service. Many customers praise the super quick and efficient... See more

Order

Users describe ambiguous interactions with order. Many customers found the ordering process exceptionally... See more

Service

People report ambiguous experiences with service. Many consumers praise the fast service, excellent... See more

Based on these reviews

Rated 5 out of 5 stars

I worked directly with Sidney to make a custom, made to order strap for my Cartier Tortue CPCP. The experience was amazing. Sidney was very detail oriented and listened to all my suggestions and answe... See more

Company replied

Rated 5 out of 5 stars

Everything went great! The strap was sent quickly, the shipment took only a few days to be delivered, the quality is beyond my expectations and the color matches my watch perfectly! Will definitel... See more

Rated 5 out of 5 stars

The band I ordered was out of stock, Molequin reached out immediately, I suggested an alternate band and they acted on it immediately without an additional upcharge. I love the new band!

Rated 5 out of 5 stars

I now use this company for all my made to order straps, the quality of the straps and attention to detail is excellent. As is there great service in making a strap to your requirements.



Contact info

4.3

Excellent

TrustScore 4.5 out of 5

98 reviews

5-star
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1-star

Replied to 87% of negative reviews

Typically takes over 1 month to reply

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Rated 5 out of 5 stars

Saffiano Leather Straps

Strap came well packaged, arrived on time, and quality was what I expected from Molequin, after reading several stellar reviews online.

15 June 2025
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Reply from Molequin

Hi Bruno, thank you for the fantastic review! We're thrilled the quality met your expectations and that everything arrived perfectly. Enjoy wearing it!

Rated 5 out of 5 stars

Love the straps!

Love the straps and the quality is amazing. Excellent service and fast shipping.

15 June 2025
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Reply from Molequin

Hi Lance, thank you for this lovely review! Happy we delivered on our reputation. Wear it well!

Rated 5 out of 5 stars

5* rating

Amazing quality and super fast shipping.

3 June 2025
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Reply from Molequin

Hi Rodolfo, thanks so much for the great review. We do try our best to look after our customers. Hope you enjoy wearing your new strap. Speak again soon!

Rated 5 out of 5 stars

Must Have

Its amazing with quality thanks loads

1 April 2025
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Reply from Molequin

Thank you Fatima, so glad you are enjoying the product. Speak again soon.

Rated 5 out of 5 stars

Excellent product at a great price and…

Excellent product at a great price and Sidney is extremely helpful and efficient to deal with.

25 February 2025
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Reply from Molequin

Hi Robert, thanks so much for the great review. We do try our best to look after our customers. Hope to hear from you again soon!

Rated 5 out of 5 stars

Great strap racing green

Great strap, fast delivery, will order again in the future

2 February 2025
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Reply from Molequin

Hi Joost, thanks for your kind review. Hope you enjoy the strap and that you do come back to order more :)

Rated 5 out of 5 stars

highest quality

I recently picked up a Molequin watch strap, and it exceeded all my expectations. The quality is outstanding—supple leather, precise stitching, and a luxurious feel that instantly elevates any watch. It’s incredibly comfortable right out of the box, with no stiff break-in period, making it perfect for daily wear.

Shipping was fast and hassle-free, with great packaging that shows attention to detail. The fit and finish are top-notch, and the quick-release spring bars make swapping straps effortless. If you’re looking for a high-quality, well-crafted strap with excellent service to match, Molequin is definitely worth it. Highly recommended!

26 January 2025
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Reply from Molequin

Hi Peter, what a wonderful review, thank you so much for your kind words. We do try our level best to provide the highest quality. Hope you enjoy the strap! Speak again soon.

Rated 5 out of 5 stars

Good stuff

Very nice quality, everything went great!

1 January 2025
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Reply from Molequin

Hi Jovan, thanks for the great review, much appreciated. Hope to hear again from you soon!

Rated 5 out of 5 stars

Overall great buying experience

Nicely designed products, reliable and quick delivery, plus nice people to deal with. A strong recommendation!

26 November 2024
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Reply from Molequin

Hi Mark, thanks for the fantastic review. Really hope you enjoy your products and hope to speak to you again soon!

Rated 5 out of 5 stars

Always satisfied!

Always satisfied, third purchase. I would say these cases are benchmark quality. I look forward buying again. Many thanks for your great craftsmanship!

24 November 2024
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Reply from Molequin

Hi Vincent, what a wonderful review, thank you so much. Very happy that you are enjoying the cases and that you love them as much as we do! We look forward to speaking with you again soon...

Rated 5 out of 5 stars

Super customer service

Super customer service! Special thanks to Michael!

30 October 2024
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Reply from Molequin

Hi Anne, thank you so much for your kind words, I will pass on your thanks to Michael.

Rated 5 out of 5 stars

Great service

Great service

30 October 2024
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Reply from Molequin

Hi James, thanks for your review. Enjoy your purchase and speak again soon.

Rated 5 out of 5 stars

Excellent

I own about 7 molequin straps, well build and fast shipping.

27 October 2024
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Reply from Molequin

Thank you Sebastian for your kind words and thanks for being a loyal customer. Enjoy the straps and look forward to next time!

Rated 5 out of 5 stars

My Second Great Purchase from Molequin

I’ve purchased 2 straps from Molequin. Both have been perfect. This particular one is an olive green suede strap for a Nivada Antarctic 3,6,9. It really works with the vintage look of the watch. The suede is beautiful and the buckle is very nice. I got the quick release pins as well. I’ll keep coming to them for straps now that I’ve had these great experiences.

19 October 2024
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Reply from Molequin

Hi Tim, thanks for your review. We are so pleased you are happy with your straps and we do hope to speak with you again very soon. Until next time...

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