This ring is even more beautiful than I imagined. It literally took my breath away when I opened the box - I actually teared up. The craftsmanship is incredible, the sparkle is unreal, and it com... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Company details
Written by the company
At MollyJewelryUS, we handcraft each piece with heart and purpose—celebrating love, milestones, and individuality. We proudly offer budget-friendly materials, responsive customer support, and customizable options. Your moments deserve something with personal care, and we’re honored to be part of yours.
Contact info
United States
- service@mollyjewelryus.com
- mollyjewelryus.com
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 94% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Beautiful, Unique Wedding Band!
I was honestly a little nervous going with an online store where I couldn’t see the ring in person first, but I did a lot of research to make sure there was nothing questionable with the company. MollyJewelryUS had the perfect wedding band to go with my somewhat unique shaped engagement ring, and they even had the option to do a “custom curve” to make sure it fit perfectly! They reached out right after I submitted my order (Feb 17th) for measurements and photos of my engagement ring, I got a mockup 9 days later (they even apologized for taking this long with the mockup), and by March 11th (I paid extra for rush shipping just in case) I received my beautiful wedding band! Based on my experience I would recommend this company.
Would have liked to kept updated more …
Would have liked to kept more up to date on what’s happing even if it’s just sitting there. But final product is AMAZING!
The ring got here very quickly with the…
The ring got here very quickly with the rushed order option. It came out beautiful and my fiance LOVES it!!
Amazinggggggg
The process was stress free! The ring was beautiful, and the smile it’s going to put on my girlfriends face is going to be a forever memory.
The ring is awesome
The ring is awesome, and is better than what I expected. The shipping time was long. However I was too cheap to get the rushed, so that’s what I get. I love the ring and it is going to look so beautiful on her.
Amazing quality and arrived so quickly
Amazing quality and arrived so quickly! I’m honestly amazed.
The ring we ordered was just as…
The ring we ordered was just as pictured. The stone and ring are beautiful and I am very happy.
Great customer service
Customer service worked incredibly well with me when my first order was lost in the mail
What can I say..
What can I say... you guys blew my custom design out of the water and it came out perfect. I about cried and my fiance loves it so much. You guys are just awesome
Beautiful pieces
Beautiful pieces. I got so many compliments on them. They both stand out but are also minimalist. Most of all they are dainty while still making a statement which is exactly what I was going for. Took exactly 2 weeks and a day for them to come in and I was counting the days.
Absolutely perfect!
The ring is absolutely beautiful!
Buying sight unseen, I was a little apprehensive, but the ring just seemed so perfect.
The moment I opened the box all my worries were relieved. The ring is absolutely beautiful!
The moissanite sparkles with amazing brilliance and the moonstone accents the setting perfectly.
The ring arrived in perfect condition with not so much as a fingerprint on it. I would absolutely purchase from MollyJewelery again!
Amazing Customization Service
Hands down, the single greatest part of this experience was the assistance and service when I contacted Molly Jewelry about a custom order idea. My contact, Freya, was very knowledgeable and helpful. They worked with me back and forth through a series of over a dozen emails to take a ring design they had on their site and customize the stone, stone shape, color, etc. They were even able to provide a detailed sketch and preview of what the ring would look like and sent me photos of the various stones available. I was going for a particularly colored sapphire and was given over 2 dozen option choose. Despite how close it was tot he end of their Black Friday sale, they were able to help me place the order for the ring I'd customized. When it arrived, it looked absolutely stunning! Incredible craftsmanship and service. I only wish I could say even more great things!
Shipping was on time and the ring is perfect
I ordered the ring online from overseas in Germany. It shipped to my address during the holidays no problem. The packaging display and the ring box it came with was pretty cool. My fiancé loves her ring so that’s good to, it is also super sparkly
Excellent customer service and stunning jewlery.
Ordered a bridal set from MollyJewelry, was super excited. Recieved the rings, they were super beautiful, and proposed to my fiancée. She loved the ring too however, I ordered the rings to be way too large (we still got some nice pictures) but we needed to resize. Shortly after we went over the return policy and made sure we met all the requirements. The restocking fee did not cost more than resizing the ring (went to jewler and the lighting made the ring look extraordinary and got several compliments) so we chose to exchange the large ring for a smaller one. The customer service was extremely quick to respond and gave clear directions while also answering my questions thoroughly. After waiting for new rings (still super quick too), we received the right sized ones and they were still stunning. Super grateful for all the help and the beautiful rings.
The ring came earlier than I was…
The ring came earlier than I was expecting it I believe, and the person I gave it to was very thrilled to receive it. The ring came out looking very well, and the box was soft and fuzzy so it was satisfying to feel.
Ring sizing and lack of communication.
I had an issue with the ring size because the method for sizing described on the website is poorly made. I tried contacting your website using the contact us email request and never got a response. I have zero interest in doing business with a company like this ever again.

Reply from MollyJewelryUS
Great exprerience!
DO NOT BUY
100% a scam. Do not buy from this company. Their warranty is basically useless. Owner isn't willing to help out at all. Either you like the ring and keep it or return/exchange it plus the 35% restock fee. Diss appointed in their customer service and should've known buying from this company was the biggest mistake I ever made.

Reply from MollyJewelryUS
Fast and Friendly service!
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.







