This ring is even more beautiful than I imagined. It literally took my breath away when I opened the box - I actually teared up. The craftsmanship is incredible, the sparkle is unreal, and it com... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Company details
Written by the company
At MollyJewelryUS, we handcraft each piece with heart and purpose—celebrating love, milestones, and individuality. We proudly offer budget-friendly materials, responsive customer support, and customizable options. Your moments deserve something with personal care, and we’re honored to be part of yours.
Contact info
United States
- service@mollyjewelryus.com
- mollyjewelryus.com
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 94% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
STUNNING
This ring is even more beautiful than I imagined. It literally took my breath away when I opened the box - I actually teared up. The craftsmanship is incredible, the sparkle is unreal, and it complements my other rings perfectly. I couldn’t love it more!
Additionally, the customer service was excellent from start to finish. Thank you so much!
Half Eternity White Sapphire Wedding Band Promise Ring For Woman
Love Molly!
I have purchased 3 rings from Molly. They are quality, beautiful and I love them. I can think of nothing negative in my experience. Thank you, MollyJewelry!
They were both beautiful rings and made…
They were both beautiful rings and made my wife so happy
She loved the ring!!!!
They made a custom wedding set for us
They made a custom wedding set for us. It came out exactly as requested and is outstanding.
Great customer service, beautiful ring
First ring I ordered was plated, it tarnished on the bottom side within a year. When I contacted support they offered a 40% discount on my next purchase. New ring is solid gold and it is beautiful. She loves the design! Would definitely avoid ordering a plated ring if possible
Stellar Jewelry and Customer Service
Honestly, the I was nervous about the whole experience of buying jewelry online. Their customer service is ABSOLUTELY EXCELLENT!!! They answered my questions about the metal content of their rings (my then-gf has metal sensitivity) when I was picking out her engagement ring. When we were picking out her wedding ring, they helped us customize an open band to match her first ring that wasn't part of a set. They even sent us a CAD rendering to show how the two rings would fit together!!
The experience, top to bottom, was easy and I always felt confident that I was going to receive a solid quality ring, and I did twice!! I wouldn't change a thing about my ring selection. The designs are gorgeous, the craftsmanship is incredibly solid, and the customer service is exceptional. I cannot recommend MollyJewelry enough.
My fiancé loved the ring
My fiancé loved the ring. The ring is beautiful, and we couldn't be happier. The time frame was pretty accurate albeit kind of long but it was worth the wait.
Excellent customer service!
Great designs and customisation
Absolutely loved the ring designs and customisation options, which helped me to find the perfect ring especially for someone who didn’t want a diamond there were lots of great gemstone options.
Excellent craftsmanship
Excellent craftsmanship and delivered faster than expected.
Good people!!
Usps seized original 2,500 dollar ring i ordered for issues with the shipping label, they sent me another one no questions asked and made it right, got v2 and it is beautiful!
Didn't receive my ring on time
Didn't receive my ring on time, it got lost with USPS based on a postage issue

Reply from MollyJewelryUS
Thank you so much for the custom ring
Thank you so much for the custom ring. It turned out the way we hoped, it was just a little too big which wasn’t anyone’s fault but it can’t be resized. You took the time to listen and understand our concerns, and the communication was pretty great. I just wish there was some more communication near the end to know updates about my ring, but other than that, it was perfect and the communication throughout was fast and reliable. Thank you again. I would definitely recommend going with MollyJewelryUS.

Reply from MollyJewelryUS
Bad Communication
Waiting longer than expected to find out through the carrier that the package is in states miles away waiting for “payment.” Contacted customer service who took three days to answer, told me they knew of this issue and didn’t notify me. Offered to make another ring or refund. After weeks I was finally refunded. Just really bad communication with no explanations was looking forward to this rings. Big let down.

Reply from MollyJewelryUS
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.







