Never got a reply email back regarding my broken Momo mat and was told I’d get a replacement and it’s been a month. Very upset on this whole experience
Company replied
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See what reviewers are saying
Wonderful under my very large automated water fountain. No more telling my 5 dogs to stop spilling. My friend recommended you. Tku
Company replied
I really like each of the three items I purchased-- small soap stand; dish drain base; and the bath mat. It took me a few days to mentally adjust to the bath mat. Because I was accustomed to seeing s... See more
Company replied
Great product! And great customer experience, too. There was damage during the delivery and communications to address this issue went well. They were understanding and structured. Its always nice to f... See more
Company replied
Company details
Written by the company
“Simple Innovation” We design intelligent, practical solutions that make everyday life easier. Founded in 2018, our mission is simple: create products that work beautifully, last longer, and enhance daily life at home through sleek, minimalist design. We operate across the USA, the UK, and Brazil, serving thousands of customers who value thoughtful innovation and dependable quality. Every item we create, from our best-selling stone bath mats to our kitchen and home-care essentials, is tested, refined, and designed to deliver real comfort and convenience. Our guiding principles: • Intelligent Design – Solutions that address real needs with clarity and simplicity. • Reliability – Durable materials, consistent performance, and rigorous quality control. • Sleek Minimalism – Clean, timeless aesthetics that complement any home. • Practical Innovation – Everyday products that feel natural, effortless, and premium. We stand behind everything we make. If something goes wrong, our customer care team is here to help with fast, attentive support and solutions that put people first. A better life, through simple innovation - this is what we work for every day
Contact info
66 W Flagler Street, Suite 900, 11347, Miami, FL 33130, 33130, Miami, United States
- (305) 998-2988
- info@momo-lifestyle.com
- momo-lifestyle.com
4.3
Excellent
199 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Great Purchase Experience
The light bar I received is excellent! I love that it has two settings. One as a flashlight & one as a motion light. I also love that it’s magnetic & rechargeable! The service was great, shipping was quick, & everything was packaged nicely.
25 August 2023
Reply from Momo Lifestyle
Thank you so much for sharing your experience with our product, Daphne! We're so glad to hear about it.
All the best,
Momo Lifestyle Team
Fantastic Product and Customer Service!
I can't say enough good things about this company. Not only do I love their product but their Care Team went out of their way to honor my warranty a couple of months after it expired. They were responsive, kind and extremely quick to act. I will certainly be recommending them with a smile!
1 September 2023
Unprompted review
Reply from Momo Lifestyle
Hello, Ben,
Thank you so much for leaving your experience for us, it was a pleasure to help you and our main goal is to provide the best possible shopping experience!
All the best,
Momo Lifestyle Team
The stone bath mat is a game-changer…
The stone bath mat is a game-changer for my bathroom, effectively preventing water damage to my floors! It has a sleek design adds elegance, and it's easy to clean, making it a durable and stylish addition to any bathroom. I can't recommend it enough for both its functionality and style!
4 September 2023
Unprompted review
Reply from Momo Lifestyle
Thank you so much for sharing your experience with us, Liliana! We're so happy with your feedback!
All the best,
Momo Lifestyle Team
We love our stone bath mat
We love our stone bath mat! It wicks the water off your feet into the stone. It actually feels like it helps dry you feet. And I love that I don’t have a wash a bath mat now. Highly recommend it.
29 August 2023
Unprompted review
Reply from Momo Lifestyle
Thank you for leaving and sharing your experience with us, Whitney, we're so glad to hear about it ♥
All the best,
Momo Lifestyle Team
The customer service was excellent.
1 August 2023
Reply from Momo Lifestyle
Thank you so much for sharing your experience with us, Jim! We're really happy that we were able to help.
All the best,
Momo Team
Excellent customer service
My stone bathmat arrived damaged. I contacted MOMO Lifestyle and received kind and prompt assistance. I received a replacement bathmat in less than a week.
28 July 2023
Unprompted review
Reply from Momo Lifestyle
Thank you so much for sharing your experience with us, Cynthia! We're so glad that we could help.
All the best,
Momo Team
Customer service was great. They checked in to confirm delivery as well.
Customer service was great.
1 July 2023
Reply from Momo Lifestyle
Hi, Adeline!
Thank you for sharing your experience with us! We're so glad that you're satisfied with our services.
All the best,
Momo Team
Very convenient!!
This is by far the most convenient light. The magnetic detachment allows to bring the light where ever you may need. We do a lot of trailing and camping, would be perfect for the tent at night!
5 July 2023
Reply from Momo Lifestyle
Hi, Amy!
Thank you for your feedback, it really helps us grow!
Warmest regards,
Momo Team
Amazing products!!
This brand has so many amazing products and their customer service is top tier!! I recently upgraded my bathroom with their stone bath mat and I’m obsessed! I wish I would’ve made the switch much sooner. I can’t wait to try more of their products!
11 July 2023
Unprompted review
Reply from Momo Lifestyle
Hi, Kristen!
Thank you for leaving your experience with us. We're so glad that your satisfied with our services.
All the best,
Momo Team
Reply from Momo Lifestyle
Hi, Vinny!
Thank you so much for your review! We're really glad about your experience with us.
Best regards,
Momo Team
This company is so fantastic
This company is so fantastic. The customer service has been 💯 and the products are amazing for such an affordable price! Definitely recommend them. I got the motion sensor puck lights and they are phenomenal!
12 July 2023
Unprompted review
Reply from Momo Lifestyle
Hi, Cass!
Thank you very much for leaving your experience! We're really happy that you enjoyed our services ♥
All the best,
Momo Team
Very kind and professional
Very kind and professional. Love all their products! Great quality for a great price!
9 July 2023
Unprompted review
Reply from Momo Lifestyle
Thank you so much for sharing with us, Marlene! We're always glad to know our customers are happy!
Warmest regards,
Momo Team
Reply from Momo Lifestyle
Thank you for sharing your experience with us, Lilliam! We're really glad that you're happy with our services!
All the best,
Momo Team
Awesome Company
They worked with me to ensure all my information was correct. Also unique and affordable products!
30 June 2023
Reply from Momo Lifestyle
Thank you for your feedback, Lisa! We're really glad with it ♥
Kind regards,
Momo Team
The product is just amazing and does…
The product is just amazing and does exactly what it says!
28 June 2023
Reply from Momo Lifestyle
HI, Munazza!
Thank you very much! We're always happy to hear that our customers are enjoying our products ♥
All the best,
Momo Team
Great product
The package arrived pretty quick and the quality of product is great. I love my new lights
14 June 2023
Reply from Momo Lifestyle
Hi, Leslie!
Thank you for your feedback! It helps us grow!
Best regards,
Momo Team
Reply from Momo Lifestyle
Hi, Patricia!
We're so happy with your feedback, thank you!
All the best,
Momo Team
Product arrived on time and as…
Product arrived on time and as described.
The mats work great.
The larger mat is still not laying completely flat, but I believe it's getting better.
7 June 2023
Reply from Momo Lifestyle
Hi, Jim!
Thank you for sharing your experience with us! We always strive to give our customers the best shopping experience, so please feel free to reach us at our care email if you need any help with the mat!
All the best,
Momo Team
Customer service was great
Customer service was great. We ordered the large stone mat and it had a chip in it when it arrived. They were quick to respond and shipped me a replacement immediately. We love the mat and I was impressed by the quick response and ease of getting it replaced. Thank you.
6 June 2023
Reply from Momo Lifestyle
Hi, Ken!
Thank you for your feedback, and we're very happy to help!
Best regards,
Momo Team
stone bath mats
Ordered the stone bath mats. They seem to be working great. I wish I also ordered one for the kitchen counter for dish drying. The shipping was very fast.
15 June 2023
Reply from Momo Lifestyle
Hi, Katy!
We're so happy with your feedback, thank you!
All the best,
Momo Team
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