Momo Lifestyle Reviews 

199
TrustScore 4.5 out of 5

4.3

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Rated 1 out of 5 stars

Never got a reply email back regarding my broken Momo mat and was told I’d get a replacement and it’s been a month. Very upset on this whole experience

Company replied

Rated 5 out of 5 stars

Wonderful under my very large automated water fountain. No more telling my 5 dogs to stop spilling. My friend recommended you. Tku

Company replied

Rated 5 out of 5 stars

I really like each of the three items I purchased-- small soap stand; dish drain base; and the bath mat. It took me a few days to mentally adjust to the bath mat. Because I was accustomed to seeing s... See more

Company replied

Rated 5 out of 5 stars

Great product! And great customer experience, too. There was damage during the delivery and communications to address this issue went well. They were understanding and structured. Its always nice to f... See more

Company replied

Company details

  1. Homewares Shop

Written by the company

“Simple Innovation” We design intelligent, practical solutions that make everyday life easier. Founded in 2018, our mission is simple: create products that work beautifully, last longer, and enhance daily life at home through sleek, minimalist design. We operate across the USA, the UK, and Brazil, serving thousands of customers who value thoughtful innovation and dependable quality. Every item we create, from our best-selling stone bath mats to our kitchen and home-care essentials, is tested, refined, and designed to deliver real comfort and convenience. Our guiding principles: • Intelligent Design – Solutions that address real needs with clarity and simplicity. • Reliability – Durable materials, consistent performance, and rigorous quality control. • Sleek Minimalism – Clean, timeless aesthetics that complement any home. • Practical Innovation – Everyday products that feel natural, effortless, and premium. We stand behind everything we make. If something goes wrong, our customer care team is here to help with fast, attentive support and solutions that put people first. A better life, through simple innovation - this is what we work for every day


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

199 reviews

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4.3

All reviews

(199)

23 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Excellent customer service

I had some issues with a product I ordered that I wanted to return but it was outside the return window. Customer service was fast to respond and was able to help me out for my situation. Very very excellent customer care.

8 November 2023
Unprompted review
Momo Lifestyle logo

Reply from Momo Lifestyle

Thank you so much for sharing your experience with us, Shafkat! This really makes us happy and we'll always be willing to help.

All the very best,
Momo Lifestyle Team

Rated 5 out of 5 stars

A+ in all categories

The coasters are awesome, best water wicking product I've seen. Can't wait until the bath mat arrives. Fantastic customer service too.

20 October 2023
Unprompted review
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Reply from Momo Lifestyle

Thank you so much for leaving your review, we're really glad to hear that you're happy with our services!

All the very best,
Momo Lifestyle Team

Rated 5 out of 5 stars

Momo Lifestyle Bathroom Sink Fast…

Momo Lifestyle Bathroom Sink Fast Drying Stone Sink Caddy it works and highly recommend. Product and services is great. Great customer service. 100% satisfied customer.

16 October 2023
Unprompted review
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Reply from Momo Lifestyle

Hello, Jagmatee, thank you so much for sharing your experience. We're very very glad about your feedback.

All the best,
Momo Lifestyle Team

Rated 5 out of 5 stars

Grade A customer service.. gorg products

In the beginning of my experience ordering the grande stone bath mat, everything was just great! There was an issue with shipping and not receiving the item on time, but their customer service was absolutely stellar. They were able to accommodate my requests due to a shipping accident and all was well! I now have the product and I love it. Dry time is very fast and looks sleek and aesthetic. I do suggest placing a non slip material under the mat to avoid any slipping (has not happened yet, but could see this potentially happening)

Thank you Momo Lifestyle!

Also - I bought their motion sensor round lights for my hall and my bathroom so I do not have to turn the large light on at night and it’s amazing! I love the warm light and hotel feel it brings to my space.

15 October 2023
Unprompted review
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Reply from Momo Lifestyle

Hi, Alexis! Thank you so much for sharing your experience with us! We'll always aim for the best possible shopping experience, so we're very glad that you're enjoying our products ♥

All the very best,
Momo Lifestyle Team

Rated 5 out of 5 stars

I love the soap caddy and how fast it…

I love the soap caddy and how fast it dries. Such a cool product.

30 September 2023
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Reply from Momo Lifestyle

Hi, Monika, thank you so much for leaving your review! We're glad that you're happy with our services!

All the very best,
Momo Lifestyle Team

Rated 5 out of 5 stars

excellent buy

excellent buy. easy to assemble and light very well

26 September 2023
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Reply from Momo Lifestyle

Hello, Karina,

Thank you so much for leaving your review, we're glad to hear about it!

All the very best,
Momo Lifestyle Team

Rated 5 out of 5 stars

Great lights

shopping experience. Easy, good quality, price just right! And design is perfect!

23 September 2023
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Reply from Momo Lifestyle

Thank you so much for sharing your experience with us! We work towards this result and we're really glad to hear that.

All the best,
Momo Lifestyle Team

Rated 5 out of 5 stars

The mat is exactly what I wanted

The mat is exactly what I wanted and expected.

28 September 2023
Momo Lifestyle logo

Reply from Momo Lifestyle

Thank you so much for sharing your experience with us, Roger! We're glad to hear about it.

All the best,
Momo Lifestyle Team

Rated 5 out of 5 stars

Excellent customer service

Excellent customer service. Great bathmat.

2 October 2023
Unprompted review
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Reply from Momo Lifestyle

Hello, Jennifer! Thank you so much for sharing your experience with us! We're glad to hear about it.

All the very best,
Momo Lifestyle Team

Rated 5 out of 5 stars

Beautiful and Functional

I love this bath stone! It soaks up water instantly and its sleek and thin appearance really gives a modern look in the space. Great item!

7 September 2023
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Reply from Momo Lifestyle

Hello, Rachel,

Thank you so much for leaving your review! We really appreciate it ♥

All the best,
Momo Lifestyle Team

Rated 5 out of 5 stars

Awesome Rechargeable Light

The rechargeable light bar is awesome!!! I love that it’s magnetic, has two modes (one for a flashlight & one for a motion sensor light). I also love that it can be recharged with a USB.

4 September 2023
Unprompted review
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Reply from Momo Lifestyle

Thank you so much for sharing your experience with us, Daphne, we're so glad to hear that you're satisfied with our services! ♥

All the very best,
Momo Lifestyle Team

Rated 5 out of 5 stars

It's exactly what I wanted

It's exactly what I wanted, especially the extra large size. Very absorbent. Easy on the eyes, easy on the feet.

19 September 2023
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Reply from Momo Lifestyle

Hi, Karen! Thank you so much for sharing your experience with us! We're really really happy to hear about it.

All the very best,
Momo Lifestyle Team

Rated 5 out of 5 stars

great product

They response to my inquiry was wonderful

16 September 2023
Unprompted review
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Reply from Momo Lifestyle

Thank you so much for sharing your experience with us, Sharla! We're so glad to hear about it.

All the best,
Momo Lifestyle Team

Rated 5 out of 5 stars

It was perfect!

It was perfect!! I just loved the lights I got from them! And I used them on my library!
Definitely I would get them again!

6 August 2023
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Reply from Momo Lifestyle

Thank you so much for sharing your experience with us, Danery! We're so glad to hear about it!

All the best,
Momo Lifestyle Team

Rated 3 out of 5 stars

50/50...

50/50...

Product was delivered fully opened and repackaged in a larger box. Also, had a small chip on the corner.

The product overall is okay. It does have the slightest bow in the middle and is extremely light. I thought it would have more heft to it. Also, it slides easily on our tile floor.

Outside of all of that, the product does work as advertised. I'm just not sure I would have paid almost $100 for it if I could do things over.

6 September 2023
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Reply from Momo Lifestyle

Hello Aric, hope you're doing fine!

Thank you for contacting us. We're so sorry to hear that you had issues with our product. Not to worry! We will always strive to give our customers the best shopping experience.

That's why we'd like to address this issue for you. All Momo products come with a 1 year warranty for your peace of mind. Our team have already contacted you to resolve this issue for you.

Sincerely,
Momo Lifestyle Team

Rated 1 out of 5 stars

Wrong item delivered

They screwed up my order and send me an item I didn't even order. Very disappointed.

5 September 2023
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Reply from Momo Lifestyle

Hi, Hao-Yuan. We're so sorry to hear about this error. As Amazon is our carrier, this is actually very rare, but don't worry! Thank you for bringing that issue to our attention, we've already contacted you to help you with this. Rest assured, we will get to the bottom of it!

All the best,
Momo Lifestyle Team

Rated 5 out of 5 stars

Pleasant surprise!

I researched the stone bath mats and found Momo Lifestyle so be the most highly rated so I ordered it from Walmart. Unfortunately Walmart cancelled the order because they did not think it could be delivered by the established date. The mat was a present so I was disappointed. I found out later that the mat had been delivered a day earlier than expected. The mat has exceeded expectations. Definitely better than fabric mats. A great gift and a great company that honors its commitment to customers.

5 September 2023
Unprompted review
Momo Lifestyle logo

Reply from Momo Lifestyle

Hello again, Porter family! We're so glad to hear about your experience with us! We'll always strive to give our customers the best possible shopping experience and we're very very happy to know that everything went fine with your order, thank you for sharing with us!

All the best,
Momo Lifestyle Team

Rated 5 out of 5 stars

I love this water dispenser

I love this water dispenser! We have a small kitchen and it allowed us to store our 5 gallon water bottle vertically, giving us more space because it’s no longer on our counter. We’ve been using it for a year now and it still works like new. Initially, there was a shipping issue and delivery was delayed. Their customer service is top notch, one of the best. They were very responsive, helpful, kind , and took care of the issue in a timely manner. They even nice enough to throw in a small gift! I highly recommend you buy from them, that way you can be sure you won’t be given the run around, should anything happen.

8 September 2023
Unprompted review
Momo Lifestyle logo

Reply from Momo Lifestyle

Hello, Brent!

Thank you so much for your kind review reflecting your experience with us! We'll always strive to give all customers the best shopping experience, so we're really really happy to hear all about it.

All the best,
Momo Lifestyle Team

Rated 5 out of 5 stars

Love how it reduces odor and fast…

Love how it reduces odor and fast trying I love it love all the features

25 August 2023
Momo Lifestyle logo

Reply from Momo Lifestyle

Thank you, Monica! We're very proud of our products and very happy to hear about your experience!

All the best,
Momo Lifestyle Team

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