avoid, redirects you to travel agencies with poor business practices like mytrip.com (swedish company). latter website charges half the price of the ticket on rebooking for 1 leg of the journey, just... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
The Momondo experience is seriously damaged by having Nusatrip and OneTwoTrip! on the site. They place non-existent offers, or fake prices, just to get you to click through. Momondo doesn't seem to mi... See more
Company replied
This is my go-to site for booking flights, and I am torn between wanting to give them the praise they deserve, and fear that once word gets out, everyone will book all my cheap flights! They include a... See more
As per other reviews on this site, I wouldn't recommend them at all as they promote and support very dodgy travel agents - in my case, Gotogate. We paid extra for a flexible ticket - they refused to c... See more
Company details
Written by the company
Currently momondo is not responding to reviews posted to this page. If you require assistance, have concerns or wish to share an experience you had please reach out via www.momondo.co.uk/support. We have a dedicated team ready to respond and assist you. Thank you! Our mission at momondo is to help people experience the world by creating their favourite travel tools. With every query, momondo searches other sites to show travellers the information they need to find the right flights, hotels, rental cars and vacation packages.
Contact info
Løvstræde 1, 1152, Copenhagen, Denmark
- +45 33 37 80 80
- momondo.co.uk
2.0
Poor
644 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Hasn’t replied to negative reviews
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2 August 2019
Unprompted review
Wanted to ask a question waited over an…
Wanted to ask a question waited over an hour for response. Kept getting' bot' not human then when thought I had human it wasn't and they didn't answer the question. This process long winded and frustrating.have up too time consuming.
22 July 2019
Unprompted review
Reply from momondo.co.uk
Hello Deb,
Thanks for leaving us a review.
Your report is concerning. Please send details to us at https://www.momondo.co.uk/support and we'll check it out.
Best,
Robert
momondo
Momondo does not provide the best fare for its clients
I just booked a Christmas round trip flight, Premium Economy, from Gatwick to Florida on the BA Website. Afterwards I checked the cost of the same flight on the Momondo website. Their cheapest fare for the same roundtrip flight, Premium Economy, was £300 more. QED.
20 July 2019
Unprompted review
Reply from momondo.co.uk
Hello Mary,
Thanks for leaving us a review.
momondo is a free global travel search site where you can search and compare the current online prices available across airlines, travel sites, hotels, holiday homes, and rental cars. Our goal is to show you the best prices available at any given time.
The fares displayed are offered by the individual providers listed, based on availability, subject to change frequently and not guaranteed until ticketed and confirmed.
Please share your exact search details with us at https://www.momondo.co.uk/support and we'll check it out.
Best,
William
momondo
Beautiful thanks
3 July 2019
Unprompted review
Haven’t used it much yet
20 June 2019
Unprompted review
Very useful tool!
This is a very useful tool and when combined with Google flights and Skyscanner it becomes very powerful for identifying cheapest flights.
13 June 2019
Unprompted review
Don't buy any ticket with Momondo
Don't buy any ticket with Momondo, they are fraud. I have buyed two ticket london to kolkata from Momondo they provided me eticket and I went to airport for my travel found out there is no ticket exist with the no. I have tried to call back the customer care agent who booked my ticket and they are not picking up. I have alredy logged complain with UK police for the same.
3 June 2019
Unprompted review
Reply from momondo.co.uk
Hello Tapabrata Halder,
Thanks for leaving us a review.
momondo is a free global travel search site where you can search and compare the current online prices available across airlines, travel sites, hotels, holiday homes, and rental cars.
Our goal is to show you the best prices available at any given time.
We are not a travel agency, and we don’t sell tickets.
A number of people have been contacted recently by phone, WhatsApp and email by individuals claiming to represent momondo, offering to book them a trip and requesting direct credit card or wire transfer payment.
Some were also asked to provide their passport and identity card numbers. These direct emails, WhatsApp messages or calls do not come from momondo, but from imposters who are trying to defraud you, or act with other malicious intent.
If you have provided your credit card number, contact the issuing bank to block your card. If you have provided your passport or identity card number, contact your police station.
More questions /concerns? >> https://www.momondo.co.uk/support
Best,
William
momondo
Not happy as I was trying to book a…
Not happy as I was trying to book a flight which was priced at $277nzd, when it came to pay for it, it showed that it cost about $100nzd more, not cool
14 May 2019
Unprompted review
Reply from momondo.co.uk
Hello Elizabeth,
Thanks for leaving us a review and for using momondo.
momondo is a free global travel search site where you can search and compare the current online prices available across airlines, travel sites, hotels, holiday homes, and rental cars. Our goal is to show you the best prices available at any given time.
Ticket prices constantly fluctuate according to a number of factors, not least supply and demand. This may explain why you’ve seen prices fluctuate while using momondo.
If you have a similar experience in the future, please share your exact search details with us at https://www.momondo.co.uk/support and we'll check it out.
Screenshots are always helpful.
Best,
Robert
momondo
App is pretty cool but I still can’t…
App is pretty cool but I still can’t sing but getting a few notes now
13 May 2019
Unprompted review
Tried searching for flights 3 months in…
Tried searching for flights 3 months in advance (July). Search results indicated no flights found. I mean, SERIOUSLY????
3 May 2019
Unprompted review
Reply from momondo.co.uk
Hello Mario,
Thanks for leaving us a review and for using momondo.
momondo is a free global travel search site where you can search and compare the current online prices available across airlines, travel sites, hotels, holiday homes, and rental cars. Our goal is to show you the best prices available at any given time.
Please share your exact search details with us at https://www.momondo.co.uk/support and we'll check it out.
Screenshots are always helpful.
Best,
Robert
momondo
Good place to check cheap flight
25 April 2019
Unprompted review
Unhelpful website
Not good enough.
Advertise something then offer something else.
15 April 2019
Unprompted review
Reply from momondo.co.uk
Hello Ms Prasad,
Thanks for leaving us a review and for using momondo.
momondo is a free global travel search site where you can search and compare the current online prices available across airlines, travel sites, hotels, holiday homes, and rental cars. Our goal is to show you the best prices available at any given time.
Prices from airlines and online travel agents can be updated multiple times per day and availability fluctuates constantly. As we don't set prices ourselves, it is not possible for us to guarantee prices from airlines, hotels and travel agents. We make every effort to ensure the prices found on momondo are accurate and up to date, but prices can change frequently with availability.
Occasionally there can also be a problem with the prices being sent to us by a provider (hotel, airline or car hire company), or there can be technical reasons why the price is not represented accurately. If you feel that this is the case, please share more detail at:
https://www.momondo.co.uk/support
Screenshots are always helpful!
Best,
William
momondo
It does the job
6 March 2019
Unprompted review
Fast and reliable site for travels all…
Fast and reliable site for travels all around the world.
Recomended! 😊👍
22 February 2019
Unprompted review
More selective filters
I would like an option to cancel off certain airlines - ie.low cost airlines or those that charge for hold luggage.
I know I can use the filters, but they do-not delete off airlines which are part of multi options.
Ie. What if one airline is on a multi option I not like, I can only delete all multi carrier options and there could be other multi carrier options without that airline I may like.
Plus, no filter for airlines that charge for hold luggage, when I have added luggage and possibly food I am paying more than the standard airlines with more flight connections.
15 February 2019
Unprompted review
Reply from momondo.co.uk
Hello Ciarán,
Thanks for using momondo and for leaving us a review.
We'll share your comments with the relevant team.
In the meantime, I suggest you use our filters that are currently available on the left-hand side of the results page (You can filter your results by Airlines for example).
Best,
William
momondo
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