Monarch Air Group Reviews 1,079

Amazing service end to end. I worked with Frank who made sure my group had a flawless experience. I greatly appreciated his patience as my groups plans changed. Would definitely recommend working with Monarch!

Great pilots comfortable ride and on time

Quick and reliable. Our aircraft went AOG over a holiday weekend and Brenna was responsive and wonderful to work with.

Cannot say enough good things. From start to finish Brenna was so thorough with our charter. She made sure every detail was handled and all our needs were met. Highly recommend and can’t wait to work with them again!

Excellent service. I had to book a last minute trip complicated by delays and weather and evolving plans and I was assisted and supported all along the way from my initial inquiry all the way to when my passenger landed and got to the hotel. They took care of everything.

Brenna was knowledgeable, responsive and empathetic to our situation. It was great working with her. Our flight was on time, smooth and a great experience.

SUPER ON TIME !
VERY POLITE CREW
LOVED IT

Great experience booking our round trip flight for a family vacation through Monarch. Daria was top notch, addressing any concerns we had and giving several options to choose from. Daria was very responsive, always available to talk and kept me updated on the flight info from start to finish. I will definitely work with Daria and Monarch for future trips.

Our first charter--everything went perfectly.

Thank you!

Incredible company, everything was so easy that it was looking even unreal. The experience was unbelievable and we will repeat it with them for sure.

I used Monarch Air to book a flight to Grand Cayman. Everything was exactly as expected. The trip was easy, on time departures and arrivals, courteous pilot and co pilot, could not have been easier. Safety was, of course, a big concern, and we felt absolutely safe. It made international travel safe, efficient and stress free.

Absolutely outstanding in every way - Daria worked with me tirelessly, often answering emails late into the evening, in order to match an aircraft and schedule for our short 2-hour trip. Communication is key and Daria always kept me updated on latest pricing and availability, and was very patient as my schedule changed nearing the date of travel. I have no reason to ever look to other charter companies - Monarch are the best! Looking forward to working with them again - thank you, Daria! (PaulD)

Justin was terrific to work with - kept me informed at every step of the trip and everything on our international trip was to expectations.

What made our experience great is Justin Naranjo. I would like to have a hundred Justin's working for me.

Brenna was exceptional. She went above and beyond with two high maintenance passengers. Truly phenomenal customer service with timely responses!! I would not hesitate to use her services again in the future.

Excellent flight. On time, smooth.

Frank with Monarch has been a delight to work with. Not only is he incredibly responsive and quick, he always gets us the best pricing and our experiences are nothing but seamless and relaxing. Frank is my go to now for all our charter needs. Save yourself the time of quoting out with many brokers and go straight to Frank, you’ll be happy you did!

Daria was lovely. I made a last minute request to get my family home, and she went above and beyond. She made sure the crew was available and we left in a timely manner!

Great experience with a last minute flight! Jake was very easy to work with and handled all my needs via my perferred method of communciation, texting and email. Jake is in my contacts now for future travel needs.

The whole experience was awesome. Brenna was very helpful and punctual with replies to requests. I was a little nervous without prior experience with her or chartering a flight inside Europe, but her service was the best! She even arranged for some treats for my dog!
No need to worry!