Epika Paris Reviews 145

TrustScore 3.5 out of 5

3.3

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Company details

  1. Jewellery shop

Written by the company

Epika Paris est une marque de bijoux personnalisés pour toute la famille. Transformez des bijoux élégants en pièces uniques et symboliques en y inscrivant des prénoms, initiales ou dates importantes. Chacune des créations possède une signification profonde, que ce soit pour vous-même ou pour les personnes à qui vous offrez ce bijou. Fabriqués en acier inoxydable, nos bijoux sont conçus pour traverser le temps, à l’image des liens qu’ils célèbrent.


Contact info

3.3

Average

TrustScore 3.5 out of 5

145 reviews

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Rated 1 out of 5 stars

So disappointed. Ordered this product on the 6 Feb for…

Ordered this product on the 6 Feb for my daughters birthday on the 3 March, to date nothing has been delivered customer service is very poor, just automated emails, received an email with a tracking number that did not work. I live in France and it was been posted to Dublin Ireland, will now try and look for a refund.

19 March 2026
Unprompted review
Epika Paris logo

Reply from Epika Paris

Hello,

We are sorry to hear about your experience.

However, after verification, we can confirm that your order has been shipped and successfully delivered. The tracking information provided corresponds to the shipping process and may sometimes update with a delay depending on the carrier.

We also invite you to check with your local post office or anyone at your address who may have received the parcel on your behalf.

At this stage, the order has been fulfilled on our side. Nevertheless, we remain available should you require any further clarification.

Kind regards,

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