Mondly Reviews 

I have bought the Premium option and I am happy about it. I like the way the APP is organized. The customer service is patient and helpful (thank you, Efrain!).

Asked Ioana for help to recover my account after I had broken my phone.
She explained what I had to do and she did the rest very quickly. Impressed with the after service. Loving Mondly too.

I switched my account to a lifetime payment but had two e-mails. The customer rep, Ranny, was great in helping me switch everything over to one account and the replies were prompt and timely. Much appreciated!

Mondly was ok, but now is crashing every session and they changed the layout so that everything is too small for a phone screen.

Another weird thing probably more related to apple but the negative feedback and reviews left by others are being removed in the App Store.

I signed up for Mondly one year ago with an annual plan and quickly realised that I don't like the app. Hence, I deactivated the "automatic renewal". One year later, I got again charged and discovered that the "automatic renewal" was again set active. Support is not accepting giving a refund but proposes a discount on a lifetime plan - for a product I don't like and don't use. Very upsetting. I recommend only using one-time credit cards for them, they are not trustworthy.

You start with the simple words which give confidence. The only concern I had was words would pop up out of nowhere that I'd not learned yet and were not intuitive or similar to latin or English. And I would have liked to learn tenses along with the verbs.

I've been using Mondly for almost a year now and i still love it. Only the speech recognition sometimes annoys me a bit or makes one or two laughs. The translation is sometimes a bit imprecise... so i use a translator from PONS to check.
When i had a small problem, the support helped me quickly and easily.
Overall i think this app is worth every penny.

So exited experiencing EVERY leg of my challenging journey, in Learning the language you are teaching me.xxxxxx

really good.. slightly addictive .

I asked for monthly payments but was charged an annual fee. Please refund all but one month’s payment.
Also I want to use Mondly on the bus and when sitting with family watching something I don’t like on tv but all of your exercises require a voice response!!!!!!!cant you do some vocabulary or reading so I can learn without bothering others close to me? Thank you!!

Only God is great .... but you guys come a close 2nd.

I have started withg Mondly folliowing "maxing out" all of Duolingo's German lessons. I like having paid Mondly for INDEFINITE lessons. However. Duolingo's site was much easier to use. I don't much care for Mondly's requirement on some lessons to click on every letter of a word, rather than typing the word and it being entered automatically as the program recognizes it. Mondly's version is much slower. I am nonetheless glad to have Mondly as an option.

I changed my mind before I even started to use Mondly. I wrote to their support and asked for a refund, but they refused. So the only experience I've got from Mondly... ehh.. They stole my money. There is nothing more to say.

I received excellent and very kind service
The app is great and I recommend it
Also recommend the customer service that cares and helps personally in every matter

I lost sight of the date to cancel my father’s subscription. I contacted the service. They could not make a refund but we found a suitable solution. Mondly has a quick and friendly customer service. Thanks again!

Okay. So. I want to learn Thai right? So I google the best apps to do that and find Mondly. it's apparently the best for beginners. So I buy the one month subscription and go to the app Store to download the app. I get it, log in and can't find Thai anywhere in the options. Naturally I mail them asking for a refund and they give me a nice explanation on how to access the Thai lessons! immediately told them not to cancel. Have done a couple lessons so far and I'm liking it so far but the customer service was great.

I made a mistake by purchasing two licenses with two accounts.
The service I received not only migrated the accounts into one but also assisted superbly in accommodating me regarding the additional purchase against the initial purchased account price point which was a massive save for me,

The App itself is good, but the service I received was extraordinary.

I cannot say much about the App itself yet, as I bought an abo last week only. However I wanted to give the abo as a gift to my sister in law. So I wrote an email and received immediate reply with great instructions, that were easy to proceed. Service is excellent (Ranny).

Efrain solved my billing snafu right away. I appreciate that very much. Very competent and very professional. If only all customer service with other companies was this responsive.