Easy access for applying, but still keeps you mindful of what you are applying for, obviously credit. But keeps you to a manageable limit. Clear simple to follow directions for direct debits etc, pay... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Another visit to my local Asda today, to purchase my Euro’s. I never use any other Company and find them to be very good. Always served by very helpful assistants and today Sam was there to serve me.... See more
Company replied
I was due to collect my travel money today, but received a text to say they were having to close early. That was fine, but then I realised that today is day 4 and my money would be returned if not co... See more
Company replied
I wasn't sure about travel insurance now that my husband and I are now over 70. But the young lady put my mind at rest and explained the different health information I needed to input to get cover. Al... See more
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Company details
- #101 of 163 best companies in Non-bank financial service
Written by the company
At Asda Money we work with experts you can trust to take care of your financial needs. We know that getting the best value for money is always priority. For your credit, insurance and money needs, visit Asda Money today.
Contact info
Great Wilson Street, LS11 5AD, Leeds, United Kingdom
- money.asda.com
4.6
Excellent
11k reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
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Reply from Asda Money
Hi Anam,
Thank you for your wonderful review! 😊
We're delighted to hear that you've had a positive experience with our service. Providing prompt, helpful assistance and a great overall experience for our customers is always our goal. 💚
Thanks for choosing ASDA Money! 💳✨
Best Wishes,
Grace
The apps really easy to navigate easy…
The apps really easy to navigate easy to problem solve
31 May 2026
Reply from Asda Money
Hi Julie,
Thank you for taking the time to leave a review. We are glad to hear that you are happy with the services provided.
Best Wishes,
Grace
Probably the worst customer service I…
Probably the worst customer service I have ever experienced.
Credit card had a £20 debit I did not recognise and the only transaction outstanding, no contact or explanation and no visible investigation, just a complete blank even from the chat which is through AI which just says someone will be in touch but after 2 months I give up.
7 June 2026
Unprompted review
Reply from Asda Money
Hi Mark,
Thank you for taking the time to share your feedback.
We are sorry to hear about your experience and understand your concerns. We have now reached out to you directly through our in-app Messaging Centre to address this matter.
You can find our message under the More tab > Help.
Thank you again for sharing your feedback.
Thank you,
Natalie D.
i applied for this card filling the…online form
i applied for this card filling the application was straightforward plenty of communication advised of when my card was sent out and arrived promptly after that
30 May 2026
Reply from Asda Money
Hi Debbie,
Thank you for your lovely review! 😊
We're really pleased to hear that the application process was straightforward, that you received constant communication and that your card arrived promptly. It’s great to know everything is in place and ready for you to start using your card for your shopping. 💳✨
Thanks for choosing ASDA Money! 💚
Best Wishes,
Grace
Had cover for years and luckily never…
Had cover for years and luckily never needed it until recently. I needed recovery from Dolgellu to the midlands this was done in to parts due to distance. Both recovery companies were excellent and ASDA breakdown kept in touch throughout hopefully i wont be needing it anytime soon but feel assured by my recen5 experiance. Car issue was the camshaft rail.
26 May 2026
Unprompted review
Reply from Asda Money
Hi Lee,
Thank you for taking the time to leave a review. We are glad to hear that you had a good experience and was rescued safely.
Best Wishes,
Grace
Switch transaction
30 May 2026
Reply from Asda Money
Hi,
Thank you for your lovely review! 😊
We're so pleased to hear that you're finding your card straightforward to use. Making things simple and convenient for our customers is exactly what we aim for. 💳✨
Thanks for choosing ASDA Money! 💚
Best Wishes,
Grace
Reply from Asda Money
Hi Richard,
Thank you so much for your great review! 😊
We're delighted to hear that you find the service is really great and is doing everything you want and need it to. Providing a simple and reliable service that meets our customers' everyday needs is exactly what we strive for. 💳✨
Thanks for choosing ASDA Money! 💚
Best Wishes,
Grace
Very good service
Very good service. Listened to what I wanted and ensured good explanation was given. Very pleased
23 May 2026
Reply from Asda Money
Hi Kanaklata,
Thank you for taking the time to leave a review. We are glad to hear that you experienced good customer service and that the team listened and explained thoroughly.
Best Wishes,
Grace
Excellent very easy to use and save…
Excellent very easy to use and save time to pay cash with card it’s very easy
22 May 2026
Reply from Asda Money
Hi Anees,
Thank you for your wonderful review.
We are glad to hear that the card was easy to use and saves you time. Making things simple and convenient for our customers is exactly what we aim for. 💚
Thank you for choosing Asda Money 💳✨
Best Wishes,
Grace
The card arrived very quickly
The card arrived very quickly and I was told that the pin would be seen on line. The direct debit has been set up and I will use the card when I next do my shopping.
28 May 2026
Reply from Asda Money
Hi There,
Thank you for your lovely review! 😊
We're really pleased to hear that your card arrived quickly and that you found the setup process straightforward, including setting up your direct debit and accessing your PIN online. It’s great to know everything is in place and ready for you to start using your card for your shopping. 💳✨
Thanks for choosing ASDA Money! 💚
Thank you,
Natalie D.
Very easy to set up and use
28 May 2026
Reply from Asda Money
Hi Jackie,
Thank you for your lovely review! 😊
We're so pleased to hear that you found the setup process quick and easy, and that you're finding your card straightforward to use. Making things simple and convenient for our customers is exactly what we aim for. 💳✨
Thanks for choosing ASDA Money! 💚
Thank you,
Natalie D.
Reply from Asda Money
Hi There,
Thank you for your wonderful review! 😊
We're delighted to hear that you've had a positive experience with both our service and customer support. Providing prompt, helpful assistance and a great overall experience for our customers is always our goal. 💚
Thanks for choosing ASDA Money! 💳✨
Thank you,
Natalie D.
Doing everything I want and need.
28 May 2026
Reply from Asda Money
Hi Paul,
Thank you so much for your great review! 😊
We're delighted to hear that your card is doing everything you want and need it to. Providing a simple and reliable service that meets our customers' everyday needs is exactly what we strive for. 💳✨
Thanks for choosing ASDA Money! 💚
Thank you,
Natalie D.
Easy to navigate website with extremely…
Easy to navigate website with extremely good prices for travel insurance. Always use asda travel. I particularly like you can just click a box if you want the documents in the post. Unlike other companies where you have to email them separately to have this option. Superb
28 May 2026
Reply from Asda Money
Hi Darryl,
Thank you for taking the time to leave a review. We are glad to hear that the website was easy to navigate, that you find the prices good and that the option to have documents posted to you suited you. Thank you for your positive feedback.
Best Wishes,
Grace
Reply from Asda Money
Hi There,
Thank you for taking the time to leave your review and share your feedback.
We are sorry to hear that your experience did not meet your expectations. We understand your concerns and we have now reached out to you directly through the in-app Messaging Centre to address your concerns.
You can find our message under the More tab > Help.
Thank you again for sharing your feedback.
Thank you,
Natalie D.
Don't waste your time flashing your…
Don't waste your time flashing your asda rewards card it doesn't even register it but then again does not surprise me of Asda as I actually worked there as they took over co-op and their technology is absolutely rubbish they even use to short change their staff wages the worst company I have ever worked for so glad I left
3 June 2026
Unprompted review
WHATEVER YOU DO PLEASE PLEASE DON'T USE…
WHATEVER YOU DO PLEASE PLEASE DON'T USE THE ASDA HOME SHOPPING, I'VE HAD AN HORRENDOUS EXPERIENCE WITH THEM WHICH WAS ALL DOWN TO THEM, THEY CANCELLED MY ORDER DUE TO A DELIVERY VAN BEING OFF THE ROAD YET CHARGED ME FOR AN ORDER THAT THEY NEVER DELIVERED AND IT'S TAKING ME FOREVER TO GET MY REFUND, £300.
I SUGGEST USING A REPUTABLE COMPANY SUCH AS TESCO OR SAINSBURYS TO PREVENT THE TROUBLE THAT I HAVE HAD!
1 June 2026
Unprompted review
My card was hacked/cloned
My card was hacked/cloned! It was used in shops 2 hundred miles away, and they spent over £200. The card was blocked at asdas end and I froze it… 5/6 weeks later I’ve not heard anything from Asda! I’ve email, phoned etc, but they cut me off after saying it’s being dealt with. Probably the worst card company I’ve ever dealt with!
30 April 2026
Unprompted review
Reply from Asda Money
Hi Jayne,
Thank you for taking the time to leave us a review, we are sorry to hear about this. We did try reaching out, but unfortunately, we were unsuccessful. If you wish to discuss this further, please don’t hesitate to reach out through our in-app messaging centre. We are available Monday to Friday, from 9 AM to 5 PM, and will be happy to assist you.
Thank you,
Natalie D.
Discrimination
Got married. Notified Asda credit card of changed name. They deactivated my card until the new one arrives! Only company to do so. Better cards such as HSBC and Barclaycard allow you to continue using until new one arrives. Voting with my feet
3 June 2026
Unprompted review
Reply from Asda Money
Hi Annabel,
Thank you for taking the time to leave your review and share your feedback.
We are sorry to hear that your experience did not meet your expectations. We understand your concerns and we have now reached out to you directly through the in-app Messaging Centre to discuss this further.
You can find our message under the More tab > Help.
Thank you again for sharing your experience.
Thank you,
Natalie D.
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