MoneyadvisorycentreReviews 

163
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Evaluating 147 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their helpfulness, understanding, and professional approach, often making them feel at ease and not judged. Many people highlight the exceptional customer service, noting that agents are kind, patient, and knowledgeable, providing clear explanations and support throughout the process. The service itself is frequently described as excellent, with consumers appreciating the ease with which they can sort out their situations and get back on track. Reviewers are particularly impressed with the overall user experience, finding the process straightforward and feeling a significant weight lifted off their shoulders after receiving assistance.

What people talk about most

Staff

Customers consistently note positive experiences with staff, highlighting their helpfulness, understanding,... See more

Customer service

Consumers find customer service to be exceptionally positive, with many reviewers praising the helpfulness,... See more

Service

Clients share positive opinions on service, with many reviewers describing it as excellent and 5-star.... See more

User experience

Customers consistently report positive and friendly experiences, often describing the process as quick,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I spoke will Bill at the money advisory and I couldn't be more greatful, I was starting not to see away out of the debt I was getting into paying the minium each month then re-usung the card for day t... See more

Rated 5 out of 5 stars

I’ve been debating doing this for months and been putting it off but I’m so glad I finally took the leap ! Zain was so helpful and explained everything step by step, was really understanding to my sit... See more

Rated 5 out of 5 stars

David was really helpful at explaining everything and talking me through each step and process to help me find what works for me. I couldn't be happier with the help I received from him today. Everyth... See more

Rated 5 out of 5 stars

My advisor Jesse put me at ease straight away. I felt shame an anxious but received an excellent service from him that was not judgemental. He allowed me to give information at my own pace and all his... See more


Company details

  1. Credit Counselling Service

Written by the company

A clear approach to managing debt. Our goal is simple: help you take control of your finances with clear, tailored debt advice
from people who understand what you're going through. Our support is confidential,
expert-led and focused on what’s right for you.


Contact info

4.9

Excellent

TrustScore 5 out of 5

163 reviews

5-star
4-star
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1-star

No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

Replied to 100% of negative reviews

Typically replies within 2 weeks

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.9

All reviews

(163)

163 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Daniel, keep up the good work 👍

Daniel was amazing
I spoke with Daniel today, and he guided me through the entire process of setting up a debt management plan. He was really understanding, patient and never judgmental, We got on really well, and I genuinely appreciated the time and effort he put into making everything work smoothly. I’d highly recommend him to anyone needing support!

23 June 2026
Unprompted review
Rated 5 out of 5 stars

Great service

David explained everything I needed to do went through it comprehensively and checked what was the best to do for me.

22 June 2026
Unprompted review
Rated 5 out of 5 stars

Fantastic help

David was really helpful at explaining everything and talking me through each step and process to help me find what works for me. I couldn't be happier with the help I received from him today. Everything was made clear so I could understand what was going to happen.

19 June 2026
Unprompted review
Rated 5 out of 5 stars

My operator David who held me with…

My operator David who held me with attaining my management plan was very helpful understanding and appreciative of my situation. He was very professional however was also friendly and we had a few jokes whilst on the phone which helped ease my nerves would definitely recommend him to anyone that’s looking for a fun but very helpful way to deal with debt

18 June 2026
Unprompted review
Rated 5 out of 5 stars

Ric and elina

Ric one of your collegues was fantastic and very helpful and also puting my mind at ease, also elina who i enitially spoke with was brilliant aswell they are a credit to your team

16 June 2026
Unprompted review
Rated 5 out of 5 stars

Easy and stress free

I spoke to a guy called Terry, he was very helpful and understanding of my situation. I wouldn’t hesitate to recommend these guys in the future.

Many thanks.

16 June 2026
Unprompted review
Rated 5 out of 5 stars

I’ve been debating doing this for…

I’ve been debating doing this for months and been putting it off but I’m so glad I finally took the leap ! Zain was so helpful and explained everything step by step, was really understanding to my situation and didn’t make me feel embarrassed etc

15 June 2026
Unprompted review
Rated 5 out of 5 stars

Zain helped me out with a lot of…

Zain helped me out with a lot of insight to options out there and what works for my circumstances. Thank you for all the help today Zain, I can finally live life without constant stress of debts escalating. I feel like a extreme weight has been lifted. If you are struggling with debts don't ignore it like I did for so long, living life in constant stress. The guys here make it so easy to sort out what you need to get you back on track

15 June 2026
Unprompted review

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