MoneyadvisorycentreReviews 

163
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Evaluating 147 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their helpfulness, understanding, and professional approach, often making them feel at ease and not judged. Many people highlight the exceptional customer service, noting that agents are kind, patient, and knowledgeable, providing clear explanations and support throughout the process. The service itself is frequently described as excellent, with consumers appreciating the ease with which they can sort out their situations and get back on track. Reviewers are particularly impressed with the overall user experience, finding the process straightforward and feeling a significant weight lifted off their shoulders after receiving assistance.

What people talk about most

Staff

Customers consistently note positive experiences with staff, highlighting their helpfulness, understanding,... See more

Customer service

Consumers find customer service to be exceptionally positive, with many reviewers praising the helpfulness,... See more

Service

Clients share positive opinions on service, with many reviewers describing it as excellent and 5-star.... See more

User experience

Customers consistently report positive and friendly experiences, often describing the process as quick,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I spoke will Bill at the money advisory and I couldn't be more greatful, I was starting not to see away out of the debt I was getting into paying the minium each month then re-usung the card for day t... See more

Rated 5 out of 5 stars

I’ve been debating doing this for months and been putting it off but I’m so glad I finally took the leap ! Zain was so helpful and explained everything step by step, was really understanding to my sit... See more

Rated 5 out of 5 stars

David was really helpful at explaining everything and talking me through each step and process to help me find what works for me. I couldn't be happier with the help I received from him today. Everyth... See more

Rated 5 out of 5 stars

My advisor Jesse put me at ease straight away. I felt shame an anxious but received an excellent service from him that was not judgemental. He allowed me to give information at my own pace and all his... See more


Company details

  1. Credit Counselling Service

Written by the company

A clear approach to managing debt. Our goal is simple: help you take control of your finances with clear, tailored debt advice
from people who understand what you're going through. Our support is confidential,
expert-led and focused on what’s right for you.


Contact info

4.9

Excellent

TrustScore 5 out of 5

163 reviews

5-star
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1-star

No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

Replied to 100% of negative reviews

Typically replies within 2 weeks

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.9

All reviews

(163)

163 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

David was amazing

I spoke with David today, and he supported me through the entire process of setting up a debt management plan. He was really understanding, and never judgmental, which made a difficult situation much easier. We got on really well, and I genuinely appreciated the time and effort he put into making everything work smoothly. I’d highly recommend him to anyone needing support!

11 June 2026
Unprompted review
Rated 5 out of 5 stars

Debt

The gentleman mac /david was a great help explaining everything very understanding and patient with us

10 June 2026
Unprompted review
Rated 5 out of 5 stars

I never do these reviews for anything

I never do these reviews for anything, but I think when someone is genuinely outstanding then that should be recognised. Had the pleasure of dealing with Mia today who handled my enquiry with professionalism and absolute confidence. From the minute she got on the phone with me I felt so comfortable discussing things with her that I usually would try to avoid. The genuine want to help was there and she is a credit to your business. Easy process from start to finish, clear goals and times lines set out in writing and over the phone, I now know what I need to be doing week to week to get this resolved. Would absolutely recommend this to anyone who is facing financial hardships

10 June 2026
Unprompted review
Rated 5 out of 5 stars

I spoke with an amazing and empathic call handler

I spoke with an amazing and knowledgeable young man called jesse, throught our conversation he was very empathic and very good at activly listening, his call with me was very thoughtful about my circumstances and managed to get a much better result than what I was expecting 5 stars is simply not enough for Jesse.
Keep being you 💪

10 June 2026
Unprompted review
Rated 5 out of 5 stars

Mia from Moneyadvisorycentre was a…

Mia from Moneyadvisorycentre was a massive help to me today explaining to me that my debt is manageable and affordable and I immediately felt comfortable. Everything was explained to me clearly and in a way I understood perfectly. I’m more than happy after our phone call and confident Mia can help me through this.

10 June 2026
Unprompted review

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