MoneyLion Reviews 

28,116
TrustScore 4 out of 5

3.8

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Review summary

Created with AI, based on recent reviews

Considering 403 reviews, reviewers had a great experience with this company. Customers truly appreciate the user-friendly application, noting that the mobile platform is very easy to navigate and consistently provides quick financial assistance when needed. Many consumers also find the cash advance options and credit building tools extremely helpful for managing unexpected expenses and improving their overall financial stability. However, some people mentioned experiencing frustrating issues with inconsistent repayment amounts, unexpected account charges, and unhelpful customer support responses during their time using the service. A few reviewers also expressed deep dissatisfaction regarding difficulties in resolving unauthorized transaction claims and getting direct deposit verifications processed correctly through the system.

What people talk about most

Payment

Reviewers mention ambiguous feedback about payment, highlighting both convenient funding and significant... See more

Service

Consumers find service to be ambiguous, with highly mixed experiences reported by reviewers. Many people... See more

Customer service

Users describe ambiguous interactions with customer service, as experiences vary widely. While many reviewers... See more

Application

Customers had positive experiences with application, highlighting that it is a quick, easy-to-use tool... See more

User experience

People report positive experiences with user experience, highlighting how quick, convenient, and easy it is... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Moneylion offers many different ways to accure cash wether it be borrowing earning or investing., even through referrals. However those of us that don't have direct deposit only get 5$ and 50$ for tho... See more

Company replied

Rated 4 out of 5 stars

My experience with MoneyLion so far has been good. The only complaint I have is I have more than one account and this other account I use I can't link it up to MoneyLion. The banking institutions Mone... See more

Company replied

Rated 4 out of 5 stars

This is my second review of MoneyLion, and unfortunately, I am removing a star. After repaying the loan, a $3.00 remainder suddenly showed up on my account, even though they are the ones who withdrew... See more

Company replied

Rated 5 out of 5 stars

MoneyLion is legit, the application is very user friendly. Customer support agents; are usually. very knowledgeable and kind. Also There are an array of tools, and resources:To utilize everything... See more

Company replied


Company details

  1. Financial Institution
  2. Bank
  3. Financial advisor

Written by the company

MoneyLion provides personal loans and other financial products that are personalized for every customer's unique financial situation. We believe that data and transparency allow our customers to be better borrowers and improve their financial health. That’s why we empower all of our customers with tools like free credit monitoring and bank alerts to track their spending.


Contact info

3.8

Great

TrustScore 4 out of 5

28k reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

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3.8

All reviews

(28,116)

409 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

I can't get anyone over the phone

I can't get anyone over the phone. My fees don't look correct in the app. I am very disappointed.

29 August 2026
Unprompted review
MoneyLion logo

Reply from MoneyLion

We apologize for the experience you've had and want to see how we can assist. We will reach out to you directly via email to help resolve your concern. We look forward to working with you!

Rated 5 out of 5 stars

My experience

Fast results and easy forms answered fast all in 1 process

24 August 2026
Unprompted review
MoneyLion logo

Reply from MoneyLion

We’re psyched to hear about this experience! It’s rockstars like you who make MoneyLion so great. Thanks for being the heart and soul of our crew! 🤑😎😍

Rated 5 out of 5 stars

I'VE HAD A WONDERFUL EXPERIENCE WITH…

I'VE HAD A WONDERFUL EXPERIENCE WITH MONEY LION YOU GIVE ME BIG CASH, ADVANCES. EVERYTHING HAS BEEN REALLY GOOD .I HAVE NO COMPLAINTS

27 August 2026
Unprompted review
MoneyLion logo

Reply from MoneyLion

Big shoutout for hitting us with that five-star love and awesome review! You’re the real MVP of MoneyLion. ❤️‍🔥🎖️🤗

Rated 5 out of 5 stars

HIGHLY RECOMMEND!

Very resourceful, informative, reliable and trustworthy. HIGHLY RECOMMEND!

26 August 2026
Unprompted review
MoneyLion logo

Reply from MoneyLion

We’re totally blown away by your kind words and super grateful you took the time to write such a killer review. We hope you stick around for years to come! 💸💗🏆

Rated 5 out of 5 stars

Good good good don’t wait!!!!

23 August 2026
Unprompted review
MoneyLion logo

Reply from MoneyLion

Thanks for dropping this awesome review! Your feedback rocks our world. We’re pumped to help legends like you crush those financial goals! 🥳🫶💫

Rated 1 out of 5 stars

This site is so sketchy

This site is so sketchy! They have this scam they run called instacash. You have to pay 14 dollars to borrow 10 dollars. They add tips on to your total as well. There’s 3 times where they ask for tips. Then during the final screen they automatically add a tip even though they ask 3 times before. So why if I said no three times, would you still add a tip for yourself? Your customer service is absolutely terrible. Agents can’t understand me nor I them because they are not good enough to type in English. At the end of the chat session they ask to give a rating. If you give a poor rating, an error pops up and your chat is all deleted. It’s such a scam. Like shame on you $

22 August 2026
Unprompted review
MoneyLion logo

Reply from MoneyLion

We’re sorry to hear about your experience and understand how frustrating this must be. One of our Customer Advocates has reached out to help get this sorted. We appreciate your patience and look forward to resolving this with you.

Rated 5 out of 5 stars

The expectations and experience was…

The expectations and experience was true to what they offered and they help you build your credit and also a great way to keep your finances in great standards

21 August 2026
Unprompted review
MoneyLion logo

Reply from MoneyLion

Thanks for the shoutout! We bust our chops to hit the mark, and it’s awesome to know we nailed it for you. 😍🎉🤩

Rated 5 out of 5 stars

Easy to use

It was easy to use and didn't cost me a small fortune.

7 August 2026
Unprompted review
MoneyLion logo

Reply from MoneyLion

Hearing that we nailed five-star service totally makes our day! Thanks for dropping the review and boosting our mood! 💫❤️‍🔥✨

Rated 5 out of 5 stars

YOUR OWN FINANCIAL ADVISERS

The financial assistance and suggestions for budgeting, truly will help you reach your goal in saving money and increasing your credit rating.

19 August 2026
Unprompted review
MoneyLion logo

Reply from MoneyLion

Big shoutout for hitting us with that five-star love and awesome review! You’re the real MVP of MoneyLion🌟💗💰

Rated 1 out of 5 stars

Horrible company so after my first…

Horrible company so after my first review they replied saying that they'd make it right. I should've known this to would be a lie. All this company or app, whatever they call themselves do is lie. Lie after lie. They have no problem taking your money but when they make a mistake they don't take ownership for that mistake and then blame it on you and say there's nothing they can do. You guys are absolutely pathetic. Worst company ever. When you cancel this service make sure they canceled it because in my experience, they do not. They will continue to try to charge you even after you have made it clear that you don't want it. They are predatorial, extremely dishonest and now somehow they're saying I owe them money. It went from them telling me they'd refund MY money to them saying they can only pay me 18 dollars of it then 13, now I owe them somehow and they still haven't canceled it. This is the biggest scam out there people. DO NOT download this. They will steal from you, lie to you, blame you for their screw up and NEVER take any accountability.

11 August 2026
Unprompted review
MoneyLion logo

Reply from MoneyLion

We’re sorry to hear about your experience and understand how frustrating this must be. One of our Customer Advocates has reached out to help get this sorted. We appreciate your patience and look forward to resolving this with you.

Rated 5 out of 5 stars

The ease of using the app and variety…

The ease of using the app and variety of products. I haven't had any issues with the app. I would recommend it to anyone.

14 August 2026
Unprompted review
MoneyLion logo

Reply from MoneyLion

We are blown away by your kind words, and we really appreciate the time you took to write such a detailed review! We're very grateful for customers like you, and hope you stick with us for years to come! 💗🙌🎉

Rated 1 out of 5 stars

they are thieves

they are thieves. I took out 400 in instacash but they only put 300 in my account and are still charging me for the 100 they never gave me. the ai chat bot would not help and there is no one to call as there service line is fully auto...DO NOT USE. THEY ARE THIEVES.

18 August 2026
Unprompted review
MoneyLion logo

Reply from MoneyLion

We are very sorry to hear about your experience with Instacash. We'd appreciate a chance to review your account and see how we can help. Please email us at reviews@moneylion.com, and a Customer Advocate will reach out to you directly.

Rated 5 out of 5 stars

Thank you money Lion for being here for…

Thank you money Lion for being here for me when I need help I truly appreciate the help. I would recommend you to my friends and family for sure.

15 August 2026
Unprompted review
MoneyLion logo

Reply from MoneyLion

Big shoutout for hitting us with that five-star love and awesome review! You’re the real MVP of MoneyLion 🏆🤩🫶

Rated 5 out of 5 stars

So far very helpful.

So far, all has been good. I really have no complaints at the moment . MoneyLion seems to be a really good help when you need extra money.

15 August 2026
Unprompted review
MoneyLion logo

Reply from MoneyLion

We’re totally blown away by your kind words and super grateful you took the time to write such a killer review. We hope you stick around for years to come! ✨🫶😍

Rated 5 out of 5 stars

Moneylion has helped me with what I…

Moneylion has helped me with what I needed

15 August 2026
Unprompted review
MoneyLion logo

Reply from MoneyLion

We’re psyched to hear about this experience! It’s rockstars like you who make MoneyLion so great. Thanks for being the heart and soul of our crew! 😎💰💗

Rated 5 out of 5 stars

I don’t have a problem with this app if…

I don’t have a problem with this app if your low on finds this app provides solutions for you. No hassle at all great job to the whole team .

7 August 2026
Unprompted review
MoneyLion logo

Reply from MoneyLion

Whoa, thanks for the epic review! Your praise is basically our world now! ❣️🌍

Rated 5 out of 5 stars

MoneyLion is reliable and safe to use


MoneyLion is reliable and safe to use. It's nice to be able to get money transferred to my personal bank or just keep in my roar account in case of emergency or unexpected expenses, the repayment plans are according to your pay dates and they are flexible if you need a little more time.

7 August 2026
Unprompted review
MoneyLion logo

Reply from MoneyLion

We’re on the hunt for feedback like yours, and we’re thrilled to have you in our squad! Let’s crush it together and make magic happen! 🔥💪❣️

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