MoneyLion Reviews 

28,115
TrustScore 4 out of 5

3.8

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Review summary

Created with AI, based on recent reviews

Considering 403 reviews, reviewers had a great experience with this company. Customers truly appreciate the user-friendly application, noting that the mobile platform is very easy to navigate and consistently provides quick financial assistance when needed. Many consumers also find the cash advance options and credit building tools extremely helpful for managing unexpected expenses and improving their overall financial stability. However, some people mentioned experiencing frustrating issues with inconsistent repayment amounts, unexpected account charges, and unhelpful customer support responses during their time using the service. A few reviewers also expressed deep dissatisfaction regarding difficulties in resolving unauthorized transaction claims and getting direct deposit verifications processed correctly through the system.

What people talk about most

Payment

Reviewers mention ambiguous feedback about payment, highlighting both convenient funding and significant... See more

Service

Consumers find service to be ambiguous, with highly mixed experiences reported by reviewers. Many people... See more

Customer service

Users describe ambiguous interactions with customer service, as experiences vary widely. While many reviewers... See more

Application

Customers had positive experiences with application, highlighting that it is a quick, easy-to-use tool... See more

User experience

People report positive experiences with user experience, highlighting how quick, convenient, and easy it is... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Moneylion offers many different ways to accure cash wether it be borrowing earning or investing., even through referrals. However those of us that don't have direct deposit only get 5$ and 50$ for tho... See more

Company replied

Rated 4 out of 5 stars

My experience with MoneyLion so far has been good. The only complaint I have is I have more than one account and this other account I use I can't link it up to MoneyLion. The banking institutions Mone... See more

Company replied

Rated 4 out of 5 stars

This is my second review of MoneyLion, and unfortunately, I am removing a star. After repaying the loan, a $3.00 remainder suddenly showed up on my account, even though they are the ones who withdrew... See more

Company replied

Rated 5 out of 5 stars

MoneyLion is legit, the application is very user friendly. Customer support agents; are usually. very knowledgeable and kind. Also There are an array of tools, and resources:To utilize everything... See more

Company replied


Company details

  1. Financial Institution
  2. Bank
  3. Financial advisor

Written by the company

MoneyLion provides personal loans and other financial products that are personalized for every customer's unique financial situation. We believe that data and transparency allow our customers to be better borrowers and improve their financial health. That’s why we empower all of our customers with tools like free credit monitoring and bank alerts to track their spending.


Contact info

3.8

Great

TrustScore 4 out of 5

28k reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

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3.8

All reviews

(28,115)

408 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great CS

Great CS. Requests for postpone payments usually are granted if you have your direct deposit goes into Roar account. Other pros that are very good as well. Def recommending.

4 June 2026
MoneyLion logo

Reply from MoneyLion

This is the kind of energy we thrive on. You’re the real deal—thank you for the love! ❤️‍🔥😇🫶

Rated 5 out of 5 stars

Fast transfer of funds.

Fast transfer of funds.

4 June 2026
Unprompted review
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Reply from MoneyLion

We’re on the hunt for feedback like yours, and we’re thrilled to have you in our squad! Let’s crush it together and make magic happen!✨🥳💰

Rated 5 out of 5 stars

Excellent source for money managing…

Excellent source for money managing tips, ways to increase earnings, and provides good information for those who want to change their finances. For advances, they offer quick approval and immediate funding. Additionally the Roar Money card works just like any debit card, and you can leave your money in the account knowing it's safe- it's a great account to stash money away to build your emergency fund (for those of you who have one! Still building mine!!) but you can also transfer your money to any account you've connected to which I like, in the event I need to cover a bill or even an overdraft in another account! This app is legit, unlike MANY other cash advance, banking or finance apps. Try it out, you won't be disappointed.

2 June 2026
Unprompted review
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Reply from MoneyLion

Whoa, thanks for the epic review! Your praise is basically our world now!❤️‍🔥🌍😎

Rated 5 out of 5 stars

Short on cash

I was trying to get a rent a car and I was short on cash, Moneylion was there for me. I filed out the application and was approved instantly, my credit isn't that good. Thank you Moneylion.

21 May 2026
Unprompted review
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Reply from MoneyLion

You’re officially the reason we’re smiling today. Thanks for hyping up MoneyLion!🏆🤑💰

Rated 5 out of 5 stars

Awesome all the way

29 May 2026
Unprompted review
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Reply from MoneyLion

MoneyLion + You = A match made in fintech heaven. Appreciate the glowing review!❤️‍🔥💫🫶

Rated 1 out of 5 stars

I would NOT use this!!!

I would NOT use this!!!! I was approved for a loan and didn't receive the loan. They sent my information out to millions of other loan officers, and I am flooded with offers every 2 minutes. They won't let me close my account even though they said I was given $100 and I wasn't given a penny. I told them that even if the money was available, take it back because I wouldn't use it to close my account. I asked for a supervisor and was told there's no one available. They are full of IT!!!!!!

1 June 2026
Unprompted review
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Reply from MoneyLion

We are sorry to hear about your experience. We'd be happy to review your account and see how we can help! Please copy and paste this form into your web browser: https://mlion.info/customerhelp. Once submitted, a Customer Advocate will reach out to you directly.

Rated 5 out of 5 stars

My credit score went up because Money…

My credit score went up because Money Lion has an actual proven way to build credit right away.

15 May 2026
Unprompted review
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Reply from MoneyLion

If MoneyLion had a hall of fame, you’d be in it after this review. Seriously, you’re the best!🤗💗🤩

Rated 5 out of 5 stars

This establishment has been our savior…

This establishment has been our savior since being introduced...is literally our safety net.

1 June 2026
Unprompted review
MoneyLion logo

Reply from MoneyLion

We’re totally blown away by your kind words and super grateful you took the time to write such a killer review. We hope you stick around for years to come! 🎉💰🤝

Rated 4 out of 5 stars

I received my request quickly.

22 May 2026
Unprompted review
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Reply from MoneyLion

This feedback is 10/10. We're on a journey toward five stars and are excited to get there with you! Thanks for being part of the MoneyLion community!😇💸🫶

Rated 5 out of 5 stars

Getting a loan is easy

Using the app is really easy and the chat bot works good.

28 May 2026
Unprompted review
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Reply from MoneyLion

Thanks Becky for leaving us such a positive review! Your feedback means the world to us! We love helping members like you achieve their financial goals each step of the way. Thanks for being the best part of MoneyLion😍🫶🥳

Rated 5 out of 5 stars

Money and loan

This food app , perfecf dor emergency issue ty

27 May 2026
Unprompted review
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Reply from MoneyLion

Big thanks for dropping that review! We’re stoked you picked MoneyLion to rock your financial journey!💰🎉🥰

Rated 1 out of 5 stars

This is the worst predatory lending

This is the worst predatory lending, management, credit builder business I have ever seen. Save yourself a massive headache and DO NOT OPEN AN ACCOUNT with them. They will make you call in and sit on hold for an hour to speak with a representative that will do everything but help you close the account. Then when you finally squeeze out the information you need - they will then make you fill out a form using information that is almost impossible to find in their app.

IT IS NOT WORTH IT. RUN.

27 May 2026
Unprompted review
MoneyLion logo

Reply from MoneyLion

Sorry to hear this was your experience. We've reached out to you via email so we can look into this and help make things right. Thanks for giving us the chance to follow up!

Rated 2 out of 5 stars

Love money lion is an amazing app and…

Love money lion is an amazing app and people that help with your needs . Plus when you are in an emergency they there for you or me. Don’t hesitate and give a try . It got other options to help withhi their own app .

30 April 2026
Unprompted review
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Reply from MoneyLion

Thanks Ruth for sharing your thoughts! We're on a journey toward five stars and are excited to get there with you!🎖️😇

Rated 5 out of 5 stars

Great app would recommend 👌🏽

Great app would recommend 👌🏽

22 May 2026
Unprompted review
MoneyLion logo

Reply from MoneyLion

We are blown away by your kind words, and we really appreciate the time you took to write such a detailed review! We're very grateful for customers like you, and hope you stick with us for years to come!✨❣️

Rated 5 out of 5 stars

Good

Good, quick and helpful service. Thank you, much appreciated.

26 May 2026
Unprompted review
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Reply from MoneyLion

We’re psyched to hear about this experience! It’s rockstars like you who make MoneyLion so great. Thanks for being the heart and soul of our crew!🎉❤️‍🔥

Rated 1 out of 5 stars

I haven’t seen referral rewards for…

I haven’t seen referral rewards for awhile, I get emails and people telling me they signed up but nothing has reflected since May 15

15 May 2026
Unprompted review
MoneyLion logo

Reply from MoneyLion

Sorry to hear this was your experience. We've reached out to you via email so we can look into this and help make things right. Thanks for giving us the chance to follow up!

Rated 5 out of 5 stars

I had an excellent 5-Star experience…

I had an excellent 5-Star experience as always.

25 May 2026
Unprompted review
MoneyLion logo

Reply from MoneyLion

We’re on the hunt for feedback like yours, and we’re thrilled to have you in our squad! Let’s crush it together and make magic happen!🥳🙌💰

Rated 5 out of 5 stars

They helped me when it looked like it…

They helped me when it looked like it was no hope and everything has been going well since.And when I need them I can count on them. Pure excellence.Thank You!!

24 May 2026
Unprompted review
MoneyLion logo

Reply from MoneyLion

Big shoutout for hitting us with that five-star love and awesome review! You’re the real MVP of MoneyLion 💫😎🫶

Rated 5 out of 5 stars

I honestly was low on my paycheck and I…

I honestly was low on my paycheck and I search for a quick cash advanced company that would give a decent amount for me to loan. MoneyLion saved the day!! I highly recommend same day deposits and you have options to make your repayment’s.

23 April 2026
Unprompted review
MoneyLion logo

Reply from MoneyLion

Thanks Corene for dropping that review! We’re pumped to keep giving you the financial mojo you need. Cheers for being part of the MoneyLion crew!🚀🏆

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