Money Mart (Canada) logo
Visit website

Money Mart (Canada) Reviews 

7,733
•
TrustScore 4.5 out of 5

4.7

Financial advisor
Write a reviewVisit website
Write a review

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Looking at 2,020 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the staff for being exceptionally patient, knowledgeable, and polite throughout the entire application process. Consumers note that the online system is fast, convenient, and remarkably easy to navigate without encountering complex requirements. However, some reviewers were not happy with payment processing times and experienced unexpected delays in receiving their approved funds. A few people also mentioned frustrations when trying to resolve issues through customer service or speaking with unhelpful representatives. People stated that getting clear explanations during these payment disputes proved quite difficult.

What people talk about most

User experience

Customers had positive experiences with user experience, frequently praising the fast, smooth, and intuitive... See more

Service

Customers consistently note positive experiences with service, highlighting fast and efficient online... See more

Staff

Consumers find staff to be exceptionally helpful, patient, and knowledgeable during their applications.... See more

Customer service

Reviewers highlight positive aspects of customer service, frequently expressing deep appreciation for the... See more

Payment

Reviewers express mixed feelings about payment processing, noting both smooth transactions and occasional... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I had the pleasure of having Yosh as my agent. She was very cordial and my whole experience was a very good one. She is very knowledgeable with the technology and was very patient with me. I would rec... See more

Rated 5 out of 5 stars

Keith was the most patient, clear, organized representative i’ve worked with. He made this entire process easy to complete and straightforward. He answered all my questions thoroughly and clearly. €Hi... See more

Rated 5 out of 5 stars

Omari was amazing. He was patient, helpful, knowledgeable and very kind through the whole process. He explained what was expected of me as well as what I can expect and when. He made the process a lot... See more

Rated 5 out of 5 stars

Working with Omari made a stressful experience completely stress free. He was polite, knowledgeable and worked through my issue with ease and confidence. His professionalism and calm demeanour made my... See more

Company details

  1. Financial advisor
  2. Cheque cashing service
  3. Currency exchange service
  4. Loan agency
  5. Money order service
  6. Money transfer service

Written by the company

Money Mart, is a North American financial services company that provides cash advance (payday) loans, cheque cashing, installment loans and money transfer services to people across Canada. Please provide Money Mart reviews or complaints here.

Money Mart Financial Services

Written by the company

Leave a review for Money Mart on TrustPilot.
We are a financial services company that began with the belief of putting people first. From the moment we first opened our doors, to the company we are today – we have always stood by our goal to set the highest standards for customer service, convenience, and quality financial products and services.

Contact info

4.7

Excellent

TrustScore 4.5 out of 5

8k reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.7

All reviews

(7,733)

2,010 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more
Rated 5 out of 5 stars

I had an outstanding experience at the…

I had an outstanding experience at the St Joseph, Orleans location. I am disabled. I was there for a payday loan. I dealt with Valentine. I was so impressed with the help to understand the processes, his commitment to do everything he could for me. Very considerate, kind and patient. Never did I feel rushed. In fact I felt cared for. I am very pleased to personally recommend dealing with the Orleans location and Valentine when possible.

1 September 2026
Unprompted review
Rated 5 out of 5 stars

Thank you Omari

Working with Omari made a stressful experience completely stress free. He was polite, knowledgeable and worked through my issue with ease and confidence. His professionalism and calm demeanour made my night. Thank you

2 September 2026
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look