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MoneyPlace Reviews 

2,429
•
TrustScore 5 out of 5

4.9

Non-bank financial service
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Review summary

Created with AI, based on recent reviews

Evaluating 156 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the service for being efficient, professional, and user-friendly, making the entire process straightforward and stress-free. People frequently highlight the helpfulness and friendliness of the staff, described as professional, polite, and understanding, often going above and beyond to assist. The process is consistently noted for its impressive speed and efficiency, with approvals and funds often received very quickly, sometimes within minutes or 24 hours. Consumers appreciate the clear communication and transparent nature of the payment process, ensuring a smooth and easy overall user experience.

What people talk about most

Service

Customers consistently note positive experiences with service, highlighting its ease, efficiency, and quick... See more

Staff

Customers had positive experiences with staff, consistently praising their helpfulness, professionalism, and... See more

User experience

Users describe positive interactions with the user experience, highlighting an easy, straightforward, and... See more

Response time

Consumers find response times to be positive, with many praising the quick turnaround and fast action.... See more

Payment

Reviewers mention positive feedback about payment, highlighting good rates and fast receipt of funds.... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Jonathan is an incredible human being, and very efficient and personable. I have done 2 loans with him and never look elsewhere. He is ethical, will source the best deal for you and lives super fast.... See more

Rated 5 out of 5 stars

This was my second loan with MoneyPlace and I didn't even look around as the first one was so easy that I went straight to them for another one. The online portal is easy to use, the repayments clear,... See more

Rated 5 out of 5 stars

Money place has always been there for me when I’m in need of Finance assistance. Very easy Application process and Approval. Low documentation too. Excellent App and Excellent and grateful Staff and V... See more

Rated 5 out of 5 stars

Friendly and efficient customer service. Liz in particular made the whole loan application process fast and stress-free. Your customer service leaves the Big 4 banks for dead. I also really like... See more

Company details

  1. Non-bank financial service
  2. Financial advisor

Information provided by various external sources

MoneyPlace is a group of like-minded, energetic people that know personal loans can be done better. The problem with personal loans today is that interest rates are too high and do not consider your individual circumstances. Applying for a loan with a big bank can also be slow and cumbersome. We're here to change that. We reward borrowers with a good credit history to get a better rate than a big bank. We do it through a seamless, quick and entirely online process. Lend. Borrow. Better.

Contact info

4.9

Excellent

TrustScore 5 out of 5

2k reviews

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4.9

All reviews

(2,429)

152 reviews in the last 12 months

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Rated 1 out of 5 stars

Pretty useless really

Pretty useless really, terrible customer service. Go with Great Southern Bank, better rates, no establishment fee nonsense and very friendly and efficient service.

27 June 2025
Unprompted review

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