Moneyshake Reviews 1,000

TrustScore 4 out of 5

4.2

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Review summary

Created with AI, based on recent reviews

Evaluating 123 reviews, reviewers had a great experience with this company. Customers are really happy with the user experience, finding the website easy to navigate and the overall process smooth and efficient. Many people praise the service for its effectiveness in finding good deals and providing a wide selection of choices. However, some customers were dissatisfied with the pricing, noting that the initial prices shown on the website did not always match the final quotes, or that additional costs like VAT were not clearly included. A few other people also felt that the response times were slow, with some not receiving quotes or replies to their inquiries.

What people talk about most

User experience

Customers had positive experiences with the user experience. Reviewers consistently found the website and... See more

Price

Clients share ambiguous opinions on price. Many customers found great deals and competitive prices, with some... See more

Service

Customers consistently note positive experiences with service. Many reviewers praise the professional and... See more

Website

People report positive experiences with the website, finding it exceptionally clear, straightforward, and... See more

Response time

Reviewers mention ambiguous feedback about response times. Many customers praise the prompt replies, quick... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I am very grateful for Susie at Moneysake's excellent customer service. She responded promptly with any queries I had, and always followed up to check I was being looked after. She is a great credi... See more

Company replied

Rated 5 out of 5 stars

Very easy to use completed the on line form then Ralph was in contact absolutely great service from him.I changed my mind on the car was never a problem or issue.He followed through and had help from... See more

Company replied

Rated 5 out of 5 stars

After frustrations with dealers Moneyshake saved the day. Immediate response on a quote that delivered a great deal. We got the car within 3 weeks. Would highly recommend.

Company replied


Company details

  1. #33 of 34 best companies in Leasing service
  2. #35 of 36 best companies in Car rental service
  3. #31 of 38 best companies in Price comparison site

Written by the company

Compare car leasing deals from the UK's top leasing providers with Moneyshake. We're shaking up the car lease market. At Moneyshake, you can find your ideal lease car in just a few clicks. No jargon. No hidden fees. No spending hours online to find the best lease deal. Moneyshake gives you the best deals in one place from our trusted panel of partners.


Contact info

4.2

Great

TrustScore 4 out of 5

1K reviews

5-star
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1-star

Replied to 87% of negative reviews

Typically replies within 24 hours

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Rated 5 out of 5 stars

Useful service

I had a good experience using Moneyshake.
Their website is very useful for finding the best deals across all companies and I would highly recommend.
The application process was relatively simple and all seemed to go smoothly.

18 June 2025
Moneyshake logo

Reply from Moneyshake

Thanks Stewart - fingers crossed for your new car!

Rated 1 out of 5 stars

Not really any help very poor service

Not really any help very poor service

19 June 2025
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Reply from Moneyshake

Hi Elidon, we're sorry to hear you felt your service was poor. From your file we can see that you failed eligibility for the product you were enquiring on and therefore we were unable to help you. We feel we are clear about this. Please can you explain more why you feel the service was poor or amend your review accordingly with our response? Thanks

Rated 4 out of 5 stars

Add 20% VAT to Moneyshake quotes

Quick and easy to get quotes but VAT not included so the actual cost is 20% more. Moneyshake must know this, so should quote the real cost

17 June 2025
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Reply from Moneyshake

Hi Mark, thanks for your review. We've reviewed your file and can see that all quotes you received from us had VAT included. This includes direct quotes from our partner LeaseCar.UK. Please could you provide more information if you feel this is incorrect or amend your review accordingly? Thanks

Rated 5 out of 5 stars

Easy to navigate and plenty of choice.

Easy to navigate and plenty of choice.

4 June 2025
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Reply from Moneyshake

Many thanks for such a positive review! We're really pleased that you found Moneyshake easy to navigate, and with plenty of choice available too!

Rated 5 out of 5 stars

Great

Quick and easy

31 May 2025
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Reply from Moneyshake

Thank you for your positive review of Moneyshake! We're really pleased that your experience was so quick and easy!

Rated 1 out of 5 stars

Inaccurate price for lease deal

I found a lease deal on the website for an EV, was very happy with it and enquired with it and found it was through AA Leasing. Once I completed my finance agreement, the AA contacted me and said their prices didn’t match what was shown on the website. Very disappointed in this.

23 May 2025
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Reply from Moneyshake

Thank you for your review. We are very sorry that you were disappointed with your final quote from our broker partner. If you wish to provide further details, please do so via hello@moneyshake.com and we will happily provide a full breakdown of cost for total clarity.

Thanks again for sharing your valuable feedback.

Rated 2 out of 5 stars

Never called back.

Called me back, booked a time to call me, never did. Waste of time for me.

13 May 2025
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Reply from Moneyshake

Thank you for your review. We use all customer feedback to help shape the service we provide, so it is very much appreciated.

Please reach out to hello@moneyshake.com with any outstanding query and we'll do whatever we can to help.

Rated 1 out of 5 stars

No information

No information

9 May 2025
Moneyshake logo

Reply from Moneyshake

Thank you for your review. We're very sorry if you were disappointed with your experience.

Please contact our team at hello@moneyshake.com and we'll do whatever we can to put things right for you.

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