MONOPOLY Casino Reviews 665

TrustScore 1.5 out of 5

1.5

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Review summary

Created with AI, based on recent reviews

Considering 141 reviews, most reviewers were let down by their experience overall. Many customers expressed significant dissatisfaction with the website, encountering numerous errors and issues that prevented them from playing or withdrawing funds. People frequently reported problems with payments, including difficulties with withdrawals, concerns regarding account closures following wins, and issues with deposits not being reflected in accounts. The pricing was also a major concern, with many feeling that the return to player (RTP) rates were unfairly low and expressing concerns about the fairness of game outcomes. Additionally, the customer service received widespread criticism for being unhelpful, unresponsive, and difficult to reach. However, some customers also noted positive experiences with the product, reporting wins and successful withdrawals. These individuals mentioned receiving their winnings quickly, sometimes within hours, and appreciated the free play opportunities provided by the company.

What people talk about most

Website

Users describe negative interactions with the website, with many expressing strong dissatisfaction and... See more

Payment

Clients share negative opinions on payment, with many reporting difficulties and delays with withdrawals,... See more

Price

Reviewers express widespread dissatisfaction with the price and payout structures. Many customers report a... See more

Product

Consumers find product to be ambiguous. While some reviewers report positive experiences, such as winning... See more

Customer service

People report negative experiences with customer service. Many customers describe the service as "terrible"... See more

Reviews shaping this summary

Rated 1 out of 5 stars

Absolute shocking disgusting corrupt thiefs Explain how you take over £150 in wagering with 0.bonus????? The exact same games that you continues take on! You are disgusting. Biggest thieving cons... See more

Rated 1 out of 5 stars

Yup another scam corrupt money drain fake sister site casino that once again goes unregulated like all the rest Corruption as always wins Just wanted to add again that they are the most dis... See more

Rated 1 out of 5 stars

Unscrupulous online provider, they only want you to use the sire for entertainment, god forbid you be in profit as they will come up with a ridiculous excuse to close your account! All these gambling... See more

Rated 1 out of 5 stars

Deposit after deposit and nothing bonus games doesn't exist im not even going to talk about jackpots its the biggest fixed up crap ever .done 7 deposits not a single little win not even a fiver site... See more


Company details

  1. Money & Insurance

Information provided by various external sources

The home of MONOPOLY Casino & Slot games. Play the best themed and classic titles – available on desktop and mobile. No download. 100% secure (T&Cs Apply)


Contact info

1.5

Bad

TrustScore 1.5 out of 5

665 reviews

5-star
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1-star

Hasn’t replied to negative reviews

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Rated 1 out of 5 stars

Bans everyone who isn't an addicted…

Bans everyone who isn't an addicted sucker that they can squeeze every last penny out of. Anyone who plays even remotely smart gets banned under made up vague terms. Predatory business model that should be illegal.

21 January 2025
Unprompted review
Rated 1 out of 5 stars

Absolutely shocking site :( I’ve spent…

Absolutely shocking site :( I’ve spent ££££’s & never got chance of the bonus :( i’ve played the game on other sites so know how it works but the rising jackpot has said over 12 times it’s about to drop & the multiplier which goes up .5 everytime you miss spelling LUCKY by 1 reel has been on x10 (max) for over 70 spins :( it could at least give the bonus even if it gives minimal winnings? Also it gets around thr RTP by crashing at a certain amount to it then resets to 0.00 in your profit/loss count (Dodgy indeed) Gutted i’ve spent so much chasing the non existing bonuses shame on ME :(

13 January 2025
Unprompted review
Rated 1 out of 5 stars

Spend X amount of money and 'win' 20…

Spend X amount of money and 'win' 20 free spins @10p each. Got email giving link to the free spins and on first spin 'insufficient funds'. Lady on chat seemed to be a bit clueless and kept telling me to wait while she looked into my account.. Gave up in the end, £2 worth of free spins isnt worth the time it was taking to actually get the spins. I won't be spending anymore of my hard earned cash with them.

10 January 2025
Unprompted review
Rated 1 out of 5 stars

DON'T DEPOSIT HERE!!!!

First of all, they should've kept their legit name, Virgin Casino because when they changed, I knew it was going to be all over! This has been by far the worst experience in the history of ALL casinos! I have been trying to contact live chat, email and even by phone since 1/3/2025 and NO ONE has responded. They are pretending they don't see any of messages and that's because they know what went wrong with one of my transactions, they CAN keep that money for the times they have credited my account in the past with their $10.00 but of course after several of my deposits. I want them to CLOSE my account and hope everyone else does too!

3 January 2025
Unprompted review
Rated 4 out of 5 stars

The game has a rhythmic flow that…

The game has a rhythmic flow that offers the user a quality playing experience with a pattern of a flowing nonstop roll of the dice that leave you shaking after every roll. The idea is good showing how real estate is used to earn money and how building on your property increases value.

15 December 2024
Unprompted review
Rated 2 out of 5 stars

avoid this casino if you do not want to…

avoid this casino if you do not want to cry over your money. They are neither efficient nor truthful. They are very backward thinking with all their verification processes. I would not advise anyone to use them. Go to So Lick if you want to make better use of my money

16 December 2024
Unprompted review
Rated 1 out of 5 stars

These casino sites are all a scam stay…

These casino sites are all a scam stay away from, been on 3 different sites today and all playing the same just a load of dead spins , no chance of bonuses , have shut them all down I’d advise you all to do the same if you want to keep your money . Sky vegas , ladbrokes , mr q , and this one . Would give zero stars but not there

13 December 2024
Unprompted review
Rated 1 out of 5 stars

Very poor User Experiece

Asked me to upload document for verification. Ok, it is normal.

But why I need to take a selfie in front of my house? and with my documents and a paper writing today's date?

5 December 2024
Unprompted review
Rated 1 out of 5 stars

Absolute Con

Absolute Con. Don't be fooled into depositing and spending your money on the daily prizes, you will never win, same goes on all the sister websites. Find sister companies online.

12 November 2024
Unprompted review
Rated 1 out of 5 stars

This place is a scam I win a $200…

This place is a scam I win a $200 blackjack hand All the sudden the app Glitches With some location Error bs After hours of trying to get through to them They won’t pay me out then I make a $200 deposit And the funds don’t show up on the account Total scam stay far away this place needs to be investigated

8 November 2024
Unprompted review
Rated 1 out of 5 stars

closed my account after I won £15

closed my account after I won £15, just waiting to see what customer services say before I unfortunately have to escalate the matter .....

wont pay me out my total £25 UNLESS I send photo ID. Which I dont have. So if they are or are not breaking the law, they are at least dicriminating.

1 November 2024
Unprompted review
Rated 1 out of 5 stars

If I could give this site zero stars I…

If I could give this site zero stars I would. Absolutely disgusting it just drains your money. Don't waste your time with monopoly casino, Virgin games & Jackpotjoy. They need investigating. Even when you qualify for free spins through a promotion they come up with excuses as to why you haven't qualified! I honestly want my money back but little to no chance of getting it back! I'll be looking into getting them investigated. The reviews below and above mine speak volumes!

16 October 2024
Unprompted review
Rated 1 out of 5 stars

The most disgusting site I have ever…

The most disgusting site I have ever played f..... rip off the biggest scam ever disgusting , don't bother waisting your money, bonus games doesn't exist on this site you can't ever win on free games just a joke f..... y robbing c....s

13 October 2024
Unprompted review
Rated 1 out of 5 stars

Seriously do not touch this company

Seriously do not touch this company , you will have to jump through hoops to get your money back they make it so hard. And then the customer service is shocking waiting hours to be heard on live chat and finally when you get through they are unpleasant and rude and totally unprofessional
Steer clear way better out there in fact any of the competitors are great compared

6 October 2024
Unprompted review

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