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Rated 1 out of 5 stars

Tried to log in several times and tells me wrong sign in details. Tried to change password several times but no email received for new password. I have been receiving surveys by email so must be the... See more

Rated 1 out of 5 stars

I requested for withdrawal since feb 3rd and i haven't received it yet, is this a scam? They don't even reply to messages on their support

Rated 2 out of 5 stars

OK site, but needs to sort out it's invite e-mails. The "Participate Now" button is a dead end, you can't get to surveys. Having to scroll down to the "View My Account" and use that button is a pain.... See more

Company replied

Rated 5 out of 5 stars

So far so good, number of surveys available, pay out for some surveys not great at times. Will see how easy to get paid once I reach the limit to withdraw accumulated credits.

Company details

  1. Market researcher

Written by the company

You have a genuine opportunity to make a difference in a fun way by participating in surveys. You can make yourself heard. You encounter well-known brands in your everyday life. These brands want to hear your opinion e.g. on the launch of a new product. In return for your participation, you will always be rewarded for your time when participating in surveys.


Contact info

1.8

Poor

TrustScore 2 out of 5

477 reviews

5-star
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1-star

Hasn’t replied to negative reviews

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 2 out of 5 stars

Bit of a waste of time this site

Bit of a waste of time this site. Get kicked out of most surveys and earn nothing. Been a member since May 2023 (16 months) and only managed to claim a £5.00 Amazon voucher in May 2024, so took me a whole year. Would have preferred Paypal, but not available. Since then my balance has not grown beyond £1.76. Sometimes the log-in does not work either. If you message them they do not reply! Do much better on other sites.

13 September 2024
Unprompted review
Monosurveys logo

Reply from Monosurveys

Thank you

Rated 1 out of 5 stars

Pathetic rewards

Survey rewards - when you actually get them - are pathetically low. Equivalent of working for pence - not pounds - an hour. I'd advise giving this company a miss. There are far better survey companies out there.

3 August 2024
Unprompted review
Monosurveys logo

Reply from Monosurveys

Thank you

Rated 1 out of 5 stars

Does not pay

They send plenty of surveys via email unlike a lot of sites but 95% of them are already closed or don't exist. When you do actually complete one, the cash reward very rarely gets added to your balance. The complaint form is so hard to find and they never reply anyway. I would quite happily complete every survey they send but I'm not doing anymore until they add the right amounts to my balance for the ones I've already done.

24 June 2024
Unprompted review
Monosurveys logo

Reply from Monosurveys

Thank you

Rated 1 out of 5 stars

I enjoy doing the surveys

I enjoy doing the surveys. For a first time I claimed reward through PayPal, but as I can't access the account due to mobile no change and PayPal won't help. I have changed email connected to mono surveys , but can't have the monies small though it was. I contacted mono surveys to ask if they could send to my other PayPal account connected to the email now registered on my profile . But have had no reply.
I also registered for Enques surveys through link from mono surveys but so far received No surveys ??
So sorry monosurveys can't rate higher till I receive some help Please. The month is nearly up and will loose this transferred monies if not sorted soon.

22 June 2024
Unprompted review
Monosurveys logo

Reply from Monosurveys

Thank you

Rated 1 out of 5 stars

Is Mono Surveys a con

Is Mono Surveys a con? I have messaged them through the site on several occasions and never get a reply.
There are hardly any surveys that can be completed and it has taken me a year to get to a balance of £5.00 to cash out. I wanted it to go to Paypal, but that option appeared to be no longer available, so I had to click on the only one that appeared, an Amazon Gift Card. Said I would receive the code within the hour, but here we are a day later and still no code.
How am I supposed to make contact with this company?

30 May 2024
Unprompted review
Monosurveys logo

Reply from Monosurveys

Thank you

Rated 3 out of 5 stars

Too often I am cut off

Too often I am cut off half way through a survey and am told the fault is at my end which is not true and also the number of times I give all my details and then I am told that I am not suitable after you have taken them.

26 May 2024
Unprompted review
Monosurveys logo

Reply from Monosurveys

Thank you

Rated 1 out of 5 stars

Nonsense

If you want nonsense subscribe to monosurvey.

What a waste

30 April 2024
Unprompted review
Monosurveys logo

Reply from Monosurveys

Thank you

Rated 1 out of 5 stars

Theft of earnings…

I have been blocked from taking their surveys. They have outstanding payments due to me for surveys completed. No idea for block on my account. Cannot be bothered with the chump change outstanding. I have blocked their site, and notified them as 'spam' Parasites.

2 March 2024
Unprompted review
Monosurveys logo

Reply from Monosurveys

Hey, I can't comment on the situation because I don't know which user account or issue it concerns. Have you sent support request to us? We take the reliability of the panel seriously and if there is a reason to block the account, we will not open again and if it's a mistake, we can resolve it.

Rated 1 out of 5 stars

I'm never the right person to a survey

I'm never elected to a survey. I spend a lot of time being redirected to Surveys and in the end they say it's not right for me. Hours lost without compensation

28 February 2024
Unprompted review
Monosurveys logo

Reply from Monosurveys

I understand your frustration. It can be disappointing to invest time in surveys only to find out that you're not eligible or that it's not the right fit for you. Unfortunately, this is a common issue with online surveys, as survey organizers often have specific criteria they're looking for in respondents.

Rated 3 out of 5 stars

Good day monosurveys.

Good day monosurveys.. Please why do I always get screened out of surveys and I will also be told that "quota full".
Also, do I need to verify my mobile number before I can be able to cash out or there is no need for that?

11 January 2024
Unprompted review
Monosurveys logo

Reply from Monosurveys

Thank you for the feedback. I understand your frustration. It can be disappointing to invest time in surveys only to find out that you're not eligible or that it's not the right fit for you. Unfortunately, this is a common issue with online surveys, as survey organizers often have specific criteria they're looking for in respondents.

I cannot comment our verifications here but you can send us support request by our website.

Thank you

Rated 1 out of 5 stars

How do I unsubscribe from your rrpeated surveys!!!!!

There is nowhere in your emails to undunscribe. I thought this was a legal requirement. Please stop sending me your surveys, I am not interested. UNSUBSCRIBE ME WITH IMMEDIATE EFFECT.
CATHRINE MOON

11 January 2024
Unprompted review
Monosurveys logo

Reply from Monosurveys

Panel members get invitations to the surveys also by email, it's one idea of our service. If you're unable to find an unsubscribe link in the emails you've received, you may want to contact the survey provider directly by support portal at Monosurveys.com or check their website for instructions on how to unsubscribe. If you dont want to be a member at Monosurveys.com, you can delete the account by logging in.

Rated 1 out of 5 stars

I have completed a huge survey that…

I have completed a huge survey that took well over an hour. I am disgusted have no idea how much I am getting for this survey I have completed. as it is not as yet been recognised. 30p!!!!!!!!

14 November 2023
Unprompted review
Monosurveys logo

Reply from Monosurveys

Hi, I'm sorry to hear that someone has offered such a small reward for such a long survey. Thank you for your feedback. We try to get better paying surveys here.

Rated 1 out of 5 stars

DON T SIGN UP THEY WON T STOP SENDING EMAILS

STOP SENDING EMAILS NOT WANTED

10 October 2023
Unprompted review
Monosurveys logo

Reply from Monosurveys

Thank you for your feedback. We sincerely apologize for any inconvenience caused. If you really want to close your account, you can do it by clicking on “Profile” on the menu on the top. After that you can see the button "End membership". Click that button and there you can remove your account. As well you can send us an email so we can make it for you: https://monosurveys.com/Contact
Best Regards,
MonoSurveys

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