MontyeSIM Reviews 

the good part about montyEsim is that they provide the best prices per MB. hard to beat. The installation process is easy, just like any other esim provider.
I didn't install their app.

However, me and my friends traveled in south america and while we all have iPhones (13 or above) , they got a 5G connection in places where I got only a 3G connection. 3G is still good for texting in Whatsapp but you get what you paid for... My friend didn't buy esim from montyesim . she bought some air low sim . This symptom has been proven several times in that journey.
I'm still happy with the price.

I really dislike when a company owner answer here with some automatic template answer for any score less the 5. if you value your customers and the feedback : you should invest 5 minutes and read the review. if you don't have time: its better not to response.

Really bad costumerservice. Provided me with a Esim that didn’t work. Does not want to compensate me when the time for using the simcard has run out.

Poor customer service my sim didn’t work in India requested refund 4 times but no joy keep making excuses ! So far I had good experience but they messed up big time spent hours trying to get sim going now spending hours trying to get refund !! Looking for alternatives !!

After some additional steps from the customer support, the esim is technically working but the speed is horrible. In downtown Auckland, Queenstown and more, I get with the LTE package I paid for 0.11 Mbit/s, that is not even close to what it is supposed to be.

The customer support was no at all helpful stayting that internetspeed depends on location and yadda yadda.. After switching to another provider suddenly I have 400x faster connection in the EXACT SAME Network (SPARK LTE).

If you ask me, its a fraud.

EDIT: With respect to your response, I was in contact with your support team already multiple times and no one seemed to care and you kept telling me "everything works on your side". Was no support at all, thank you for that experience as well.

I had 2 eSIMs for vacation: Emirates and India. Easily to order. Both worked very well on arrival. Next time again MontyeSIM with pleasure

The esim worked great - once I managed to get it working. They need to make it clear in the instructions that you need to set up your account and download their app before the esim will start to work. That is not included on the instructions, and it took me 48 hours of following various troubleshooting lists online to work out the issue.

I’ve been using Monty eSim for several months now. They are one of the cheapest regional sim plans I could find for Europe. The customer service is very responsive and their pricing I think is fair. Their service is generally good but can be patchy in places.

So far I’ve purchased two esims, one for turkey and one for the Netherlands (it connected to Vodafone). Both worked fine. Bit of a faff to activate but once it’s done it’s fine.
I found that I had to turn off my main sim whilst using the eSIM for the data to work, but maybe there’s a way around that so you can still receive calls with your main number.
I did notice that the data went down very quickly, using Google maps for a lot of the day, but still quicker than it would in the UK. And it’s fairly cheap.

Used their e-sim in Turkey, and it worked perfectly!

I bought a eSIM and it didn’t worked. I tried costumer support. They gave me a new eSIM and still didn’t worked. They said that they will refund me in 24/48 hours …

Excellent customer service! Fast, efficient and nice!

By far the best esim service I’ve had yet today, especially when travelling – packages are very reasonable and flexible around your needs – QR code alway works - thanks for making it easy guys

Works flawlessly for global travel. No disconnections and other issues. The data consumption can also be easily tracked via their app. 3 USD for 1 GB global data is the cheapest you can get.

I ordered an esim service, the esim was invalid and didn't activate. I tried contacting their "24/7" support through email and whatsapp but never got any response back. Already ordered another esim from a different company which activated immediatly.

Easy to set up but data allowance disappeared much quicker than it should.
Just used for map directions, but 1gb gone in a day!

By far the best e-sim I have used. Great coverage and super easy to set up

Great customer service through whatsapp. 1st esim wasnt working properly so they end up helping me to set up new esim, which work really good. Unfortunately, I left the country early due to medical reason and montyesim was very understanding and refunded the full amount right away.

Works fine! Used it for Uzbekistan and UAE

Bought an eSIM, straight forward process.
Easy to activate and such, customer support very responsive via WhatsApp, and they've helped me set up the APN configs to have data working.

On the down side, before buying i got confirmation that hotspot would work, but that's not the case. Tried two interactions with Customer Support where they were dismissive and said the issue was on my end - it wasnt as others saying they experienced the same.

What a great customer service from these folks at Monty. I had a small issue activating the eSIM. Ayman from Cust. Serv. replied instantly to my WhatsApp then took me step by step solving the problem (which by the way was my fault). In few steps he guided me through it. Now I have a great connection for the next 30 days all over Europe. Hope Monty will post this review to others to appreciate this terrific service. Ayman is truly an asset to Monty