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Rated 2 out of 5 stars

I purchased the South America (11 countries), 30 day 3GB plan for 9,50 US$ while in Santiago de Chile on DEC 30th 2024. If you have an iPhone and their app installing the eSIM is dead easy.... See more

Rated 5 out of 5 stars

Don't know why some people complain about the eSim not working, but for me and my partner it worked great. After purchasing and setup, the activation can take several minutes, in my case about 5 min... See more

Rated 3 out of 5 stars

+ Good roaming partners (3 Austria) + Can always check remaining balance in app + Great prices for EU/CH + no KYC verification needed - Hotspot never worked and support couldn’t help me (3 inqui... See more

Rated 3 out of 5 stars

Poor customer service my sim didn’t work in India requested refund 4 times but no joy keep making excuses ! So far I had good experience but they messed up big time spent hours trying to get sim going... See more

Company replied

Company details

  1. Telecommunications service provider

Written by the company

Monty eSIM provides the best connectivity you can ask for, whether you’re a regular traveler, or just someone enjoying their vacation. You can now download up to 10 eSIM profiles using our app, with any compatible device, wherever you may be around the world! Monty UK Global limited, a company incorporated under the laws of England and Wales with registration number No.8632740 and VAT 169296852 having its registered office at Bridge House, 181 Queen Victoria Street, London EC4V 4EG, United Kingdom.


Contact info

3.3

Average

TrustScore 3.5 out of 5

59 reviews

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No recent history of asking for reviews

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Hasn’t replied to negative reviews

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3.3

All reviews

(59)

11 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Worked great, no issues.

Don't know why some people complain about the eSim not working, but for me and my partner it worked great. After purchasing and setup, the activation can take several minutes, in my case about 5 minutes and for my partner approxinately 3 minutes, so just have a bit of patience.

We used it mainly in Switzerland. Always good signal and even 5G supported. Also multiple providers/networks are contracted by Monty I noticed. When we went back to the Netherlands I forgot to turn my own SIM card on, so without realising I used the eSim for several days and it worked perfectly. So don't hesitate and choose Monty!

20 September 2023
Unprompted review
Rated 5 out of 5 stars

Worked great in 3 different…

Worked great in 3 different Countries!!!
When I first purchased it and read all the reviews i felt like "oh god, what have I done?" Instead, I have used it in UK, Germany and North Macedonia and it simply worked great, no issues at all.
After that, I have referred my friend and I have even received 3 $ cashback straightaway.

7 September 2023
Unprompted review
Rated 3 out of 5 stars

+ Good roaming partners (3 Austria)

+ Good roaming partners (3 Austria)
+ Can always check remaining balance in app
+ Great prices for EU/CH
+ no KYC verification needed

- Hotspot never worked and support couldn’t help me (3 inquiries)

25 August 2023
Unprompted review
Rated 1 out of 5 stars

Avoid this company

Avoid this company. After my order I noticed that eSim doesn't work on my cellphone. 10 min. after my order i asked them for cancellation. They answered to check that but actually never did. Never got a refund.

16 August 2023
Unprompted review
MontyeSIM logo

Reply from MontyeSIM

Thank you for sharing your feedback with us regarding your recent order. We sincerely apologize for the inconvenience you've experienced, and we want to ensure that we can address your concerns effectively.

To assist you further and resolve this situation to your satisfaction, please submit any data regarding your order and the issues to the following email support@montyesim.com.

Rated 1 out of 5 stars

Yes Don t believe Them Monty esim they…

Yes Don t believe Them Monty esim they sell fake esims and scam you.

1 August 2023
Unprompted review
MontyeSIM logo

Reply from MontyeSIM

Dear valued customer,

We appreciate your feedback and want to assure you that the allegations made about our eSIMs are untrue. We pride ourselves on providing only authentic and reliable products to our customers. Your satisfaction is our top priority, and we are here to address any concerns you may have. Please feel free to reach out to our customer support team support@montyesim.com if you have any questions or require further assistance.

Thank you for your continued trust in our services.

Best regards,
Customer Support Team
Monty Mobile

Rated 3 out of 5 stars

support had no solution

I thought they wanted to cheat me. The support couldn't help me, then thanks to google I found the error. Added the same APN and now it works.

20 July 2023
Unprompted review
MontyeSIM logo

Reply from MontyeSIM

Dear Manfred ,

Thank you for sharing your experience with us. We apologize for any inconvenience you faced with our support. We're glad to hear that you were able to find a solution through Google and resolve the issue by adding the same APN. Your feedback is valuable to us, and we're continuously working to improve our support services.

If you encounter any further issues or have questions in the future, please don't hesitate to reach out. We're here to assist you.

Best regards,
MontyeSIM Management Team

Rated 1 out of 5 stars

The company sells fake esims

The company sells fake esims. I purchased esim for Turkey on their website for 5.99 for 5GB and it never worked. I added esim, enabled data roaming.. just like I do with other esim providers and it didn't work.

The company is simply selling fake esims that never work. Don't waste your money trying to save few bucks with them!

3 July 2023
Unprompted review
MontyeSIM logo

Reply from MontyeSIM

Dear valued customer,

We appreciate your feedback and want to assure you that the allegations made about our eSIMs are untrue. We pride ourselves on providing only authentic and reliable products to our customers. Your satisfaction is our top priority, and we are here to address any concerns you may have. Please feel free to reach out to our customer support team support@montyesim.com if you have any questions or require further assistance.

Thank you for your continued trust in our services.

Best regards,
Customer Support Team
Monty Mobile

Show reviews in all languages. (59 reviews)

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