moo-coco Reviews 310

TrustScore 4.5 out of 5

4.4

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

100 %, quick with answers when asking questions. Rapid response at all times. Quick delivery when ordered plus well wrapped, fragile tape all round. Polite when sending emails out, all excellent... See more

Rated 1 out of 5 stars

Ordered on 1st January more of the LED Apple Cracked Lights. After waiting for delivery which never arrived I contacted the supplier. They said that they had shipped and would take it up with the Ro... See more

Rated 5 out of 5 stars

Extremely fast/prompt delivery and well packaged. Lovely items at a great price.....this is my second time purchasing and will definitely be buying again in the future. 🤗 I would highly recommend... See more

Company replied

Rated 5 out of 5 stars

I recently purchased the midnight rose diffuser and it smells incredible! The diffusers here are much better than others on the market as it doesn't affect a small area but comfortable fills my e... See more

Company replied

Company details

  1. Clothing Shop

Written by the company

We're proud to offer something for everyone – we celebrate individuality and believe everyone should have the freedom to express their style.


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

310 reviews

5-star
4-star
3-star
2-star
1-star

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Stunning products very well wrapped…

Stunning products very well wrapped when sent out

6 August 2023
moo-coco logo

Reply from moo-coco

Hey Sharrie,

Thank you for your 5* reveiw.

We are so pleased to hear that our products are stunning and that the order arrived week wrapped for you.

We hope to welcome you back to moo-coco again very soon.

Team moo-coco x

Rated 5 out of 5 stars

Elephant coasters

Quick on delivery very happy with it definitely recommended and will be buying again

26 July 2023
moo-coco logo

Reply from moo-coco

Hey Gemma,

Thank you for your 5* review.

We love to see that your order arrived quickly, that you were very happy and that you will be ordering from us again in the future.

We cannot wait to welcome you back to moo-coco again very soon.

Team moo-coco x

Rated 5 out of 5 stars

Beautiful and good quality

Really high quality frame! Packaged really well and speedy delivery. Very pleased with my purchase!!

1 August 2023
moo-coco logo

Reply from moo-coco

Hey Tanya,

Thank you for your 5* review.

We are so pleased to see that your frame was high quality and was well packaged. We always like to make sure we dispatch orders as quickly as possible!

We hope to welcome you back to moo-coco again in the future.

Team moo-coco x

Rated 5 out of 5 stars
moo-coco logo

Reply from moo-coco

Hey Samantha,

Thank you for your 5* reveiw.

We love to hear that you had no problems with us, we hope that you love your order.

We cannot wait to welcome you back soon.

Team moo-coco x

Rated 5 out of 5 stars

Service was excellent

Service was excellent, very well packed&received parcel in 2 days,lovely items would highly recommend moo-coo, thank you for a great shopping experience

16 July 2023
moo-coco logo

Reply from moo-coco

Hey Glenda,

Thank you for your 5* reveiw.

We are so pleased to hear that the service you received from us was excellent, and all arrived well and quickly for you.

We cannot wait to welcome you back too moo-coco again very soon in the future.

Team moo-coco x

Rated 5 out of 5 stars

love my item cant

love my item cant wait to order for here again

11 July 2023
moo-coco logo

Reply from moo-coco

Hey Sarah,

Thank you for your5* reveiw.

We are so pleased to hear that you love your item.

We cannot wait to welcome you back to moo-coco again very soon.

Team moo-coco x

Rated 5 out of 5 stars

Great company

Great company, lovely items.. arrived on time

9 July 2023
moo-coco logo

Reply from moo-coco

Hey Gem,

Thank you for your 5* reveiw.

We are so pleased to hear that we are a great company, that the items are lovely and that they arrived on time.

We cannot wait to welcome you back to moo-coco again soon.

Team moo-coco x

Rated 5 out of 5 stars

Very happy customer

Extremely fast/prompt delivery and well packaged.
Lovely items at a great price.....this is my second time purchasing and will definitely be buying again in the future. 🤗
I would highly recommend if your looking for that little something different for a gift/other! 🎁

Thank you girls! 💕

5 July 2023
moo-coco logo

Reply from moo-coco

Hey Dolly,

Thank you for your 5* reveiw.

We are absolutely ecstatic to receive such amazing feedback like this. We are so pleased to read that the item has arrived fast/prompt and was well packaged.

We cannot wait to welcome you back to moo-coco again in the future.

Team moo-coco x

Rated 5 out of 5 stars

it was delivered when it said it was…

it was delivered when it said it was going to be, beautiful shoes and great customer service. Will definitely be buying something again soon.

18 June 2023
moo-coco logo

Reply from moo-coco

Hey Ellie,

Thank you for your 5* review.

We are so pleased to hear that you received great customer service from start to finish, also that your shows were beautiful.

We cannot wait to welcome you back to moo-coco again soon.

Team moo-coco x

Rated 5 out of 5 stars

Amazing products with quick delivery

Amazing products with quick delivery. Well packaged and wonderful quality from a family run business. Would 100% recommend. :)

6 June 2023
Unprompted review
moo-coco logo

Reply from moo-coco

Hey Kerry,

Thank you for your 5* reveiw.

We are so pleased to see that you find our products amazing and that delivery was quick for you.

We hope to welcome you back too moo-coco again very soon.

Team moo-coco x

Rated 2 out of 5 stars

Candle paper wrapping was very poor…

Candle paper wrapping was very poor looking and very squint and creased, would definitely send back if I was paying full price.

17 May 2023
moo-coco logo

Reply from moo-coco

Hey Margaret,

Thank you for your reveiw.

We are sorry to hear that you were not happy with the product that you have received. Our team is always on hand to assist and help with any queries.

Team moo-coco x

Rated 5 out of 5 stars

Household items

Fabulous customer service. Easy to shop, and pay.

17 May 2023
moo-coco logo

Reply from moo-coco

Hey Sharron,

Thank you for your 5* reveiw.

We are over the moon to see that our customer service was fabulous and our website was easy to navigate.

We hope to welcome you back to moo-coco again very soon.

Team moo-coco x

Rated 5 out of 5 stars
moo-coco logo

Reply from moo-coco

Hey Marie,

Thank you for your 5* reveiw.

We are over the moon to see again that you have received brilliant service from us.

We cannot wait to welcome you back again in the future.

Team moo-coco x

Rated 5 out of 5 stars

The items I’ve purchased are of good…

The items I’ve purchased are of good quality at very good prices, I’ll certainly be buying again.

14 May 2023
moo-coco logo

Reply from moo-coco

Hey Pamela,

Thank you for your 5* reveiw.

We are so pleased to have such amazing feedback. We love that you are happy with the items you have received.

We look forward to welcoming you back again very soon.

Team moo-coco x

Rated 5 out of 5 stars

Lovely product

Lovely product! Excellent website and service!!!

11 May 2023
moo-coco logo

Reply from moo-coco

Hey Andrew,

Thank you for your 5* reveiw.

We are so pleased that our product is lovely. An extra thank you on your kind feedback regarding our excellent website and service.

We look forward to welcoming you back to moo-coco again soon.

Team moo-coco x

Is this your company?

Claim your profile to access Trustpilot’s free business tools and connect with customers.

Get free account

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look