moo-coco Reviews 310

TrustScore 4.5 out of 5

4.4

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Rated 5 out of 5 stars

100 %, quick with answers when asking questions. Rapid response at all times. Quick delivery when ordered plus well wrapped, fragile tape all round. Polite when sending emails out, all excellent... See more

Rated 1 out of 5 stars

Ordered on 1st January more of the LED Apple Cracked Lights. After waiting for delivery which never arrived I contacted the supplier. They said that they had shipped and would take it up with the Ro... See more

Rated 5 out of 5 stars

Extremely fast/prompt delivery and well packaged. Lovely items at a great price.....this is my second time purchasing and will definitely be buying again in the future. 🤗 I would highly recommend... See more

Company replied

Rated 5 out of 5 stars

I recently purchased the midnight rose diffuser and it smells incredible! The diffusers here are much better than others on the market as it doesn't affect a small area but comfortable fills my e... See more

Company replied

Company details

  1. Clothing Shop

Written by the company

We're proud to offer something for everyone – we celebrate individuality and believe everyone should have the freedom to express their style.


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

310 reviews

5-star
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Rated 5 out of 5 stars
moo-coco logo

Reply from moo-coco

Hey Dhara,

Thank you for your 5* reveiw.

We are so pleased to hear that you love your shoes! We hope they are added some extra glitz to your life!

We hope to welcome you back to moo-coco again very soon.

Team moo-coco x

Rated 5 out of 5 stars

THE GOODS WERE EXCELLENT AND THE…

THE GOODS WERE EXCELLENT AND THE DELIVERY SERVICE WAS EXCELLENT AND PRICE ARE FAIR FOR WHAT YOU GET

1 May 2023
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Reply from moo-coco

Hey Kevin,

Thank you for your 5* reveiw.

We are over the moon to receive such amazing feedback like this! We love to hear that the products were excellent and that the delivery was too! Also that our prices are fair for the products that you have received.

We look forward to welcoming you back to moo-coco again very soon.

Team moo-coco x

Rated 5 out of 5 stars

Absolutely love these girls who own…

Absolutely love these girls who own this company they care so much about there customers and nothing is ever too much for them and live too support small businesses thanks girls Tina Matthews

26 April 2023
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Reply from moo-coco

Hey Tina,

Thank you for your 5* review.

You have made our day! Thank you so much for such a glowing review we are over the moon for a customer to see our passion for our business and that we could help you. We hope you are in love with your products.

We cannot wait to welcome you back to moo-coco again in the future.

Team moo-coco x

Rated 5 out of 5 stars

I ordered my sister a set of beautiful…

I ordered my sister a set of beautiful ornaments they came carefully packaged very quick delivery and my sister is going to absolutely love them thank you 😊

18 April 2023
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Reply from moo-coco

Hey Melanie,

Thank you for your 5* reveiw.

We are so pleased to hear that your order arrived all ok and was quick to arrive to you.

We hope to welcome you back too moo-coco again soon.

Team moo-coco x

Rated 5 out of 5 stars
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Reply from moo-coco

Hey Joan,

Thank you for your 5* reveiw.

We are over the moon to read that your item was perfect and that the delivery was great.

We hope to welcome you back to moo-coco again very soon.

Team moo-coco x

Rated 5 out of 5 stars

Great service everything packed…

Great service everything packed excellent

16 April 2023
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Reply from moo-coco

Hey Hugh,

Thank you for your 5* reveiw.

We are over the moon to receive such amazing feedback like this, we are pleased to hear that you had great service and that all was packed excellently.

We cannot wait to welcome you back to moo-coco again very soon.

Team moo-coco x

Rated 5 out of 5 stars

Fab love my tee shirt and sandals

Fab love my tee shirt and sandals
Quick great customer service

8 April 2023
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Reply from moo-coco

Hey Joanne,

Thank you for your 5* reveiw.

We are so pleased to hear that you love your t-shirt and sandals. Thank you for your compliment on our great customer service.

We look forward to welcoming you back to moo-coco again very soon.

Team moo-coco x

Rated 5 out of 5 stars
moo-coco logo

Reply from moo-coco

Hey Sally,

Thank you for your 5* reveiw.

We are so pleased to hear that you received fantastic service and were pleased.

We look forward to welcoming you back to moo-coco again soon.

Team moo-coco x

Rated 2 out of 5 stars

I wasn't happy with my item

I wasn't happy with my item
It was a bling vase.and it was patchy a lot of the bling comes off. I was offered 10%off or return couldn't return as I hadn't got the box

26 March 2023
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Reply from moo-coco

Hey Lin,

Thank you for your reveiw.

We are sorry to hear that you were not happy with your order, we have sent you another email to try and resolve this.

We hope to welcome you back in the future.

Team moo-coco x

Rated 5 out of 5 stars

Very quick delivery and when they…

Very quick delivery and when they arrived...all packed perfectly...and very happy with our items

26 March 2023
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Reply from moo-coco

Hi Anna,

Thank you for your 5* reveiw.

We love to see such amazing feedback! We're over the moon to hear that your order arrived quickly and that all was well packaged, and that you were happy with your order.

We hope to welcome you back again very soon.

Team moo-coco x

Rated 5 out of 5 stars

Great products

10 March 2023
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Reply from moo-coco

Hi Maggie,

Thank you for your 5* review.

We are so pleased to hear that you find our products great.

We hope to welcome you back to moo-coco again very soon.

Team moo-coco x

Rated 5 out of 5 stars

Perfect cat

Very easy website, delivery and my cat is just what I wanted and looks better than expected

15 February 2023
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Reply from moo-coco

Hey Clare,

Thank you for your 5* reveiw.

We are so pleased to hear that our website was very easy to navigate, our delivery and Cat Ornament was better than expected.

We look forward to welcoming you back to moo-coco again very soon.

Team moo-coco x

Rated 4 out of 5 stars

Bought this it’s really nice although a…

Bought this it’s really nice although a lot smaller than I thought

14 January 2023
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Reply from moo-coco

Hey June,

Thank you for your review.

We are pleased to hear that you were happy with your order. We are hoping to stock some larger of the wax melt boxes soon, so keep an eye out.

We hope to welcome you back again soon.

Team moo-coco x

Rated 5 out of 5 stars

Got what I was looking for

Got what I was looking for, lots of places were sold out. Good price, I have this diffuser and candle, the smell is lovely, my Granddaughter commented on the aroma when she walked in the room. Have bought her this as a gift.

16 December 2022
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Reply from moo-coco

Hey Kay,

Thank you for your 5* reveiw.

We are over the moon to read such a lovely review. We love to hear that your Granddaughter has commented on the sent.

We hope to welcome you back to moo-coco again soon.

Team moo-coco x

Rated 2 out of 5 stars

Item hasn't arrived

Item hasn't arrived, have to wait 14 working days... so 3 weeks before they can look into it

2 December 2022
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Reply from moo-coco

Hey Jo,

Thank you for your reveiw.

We can see that we have been contacting you via emails. We do apologise for the delay, due to Royal Mail strikes there are extra delays which are out of our control.

Team moo-coco x

Rated 5 out of 5 stars

I am so happy with my order

I am so happy with my order , excellent customer service also , I’m definitely going to purchase agin Thankyou

12 November 2022
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Reply from moo-coco

Hi Anna,

Thank you for your 5* reveiw.

We are so pleased to see that you are happy with your order and our excellent customer service.

We cannot wait to welcome you back to moo-coco again very soon.

Team moo-coco x

Rated 5 out of 5 stars

Very happy with purchase

23 November 2022
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Reply from moo-coco

Hey Richards,

Thank you for your 5* reveiw.

We are over the moon to hear that you are happy with your purchase.

We look forward to welcoming you back to moo-coco again in the future.

Team moo-coco x

Rated 1 out of 5 stars
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Reply from moo-coco

Hi Katie,

Thank you for your review.

We are sorry to see that is a one star review. I have tracked your order and can see it has been delivered.

I have sent you an email, to help further.

Team moo-coco x

Rated 5 out of 5 stars

Gorgeous mirrored tables

Bought mirrored side tables arrived fast lovely customer service highly recommended!
Have my eye on a few more things will definitely be back!

3 October 2022
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Reply from moo-coco

Hey Emilee,

Thank you for your 5* reveiw.

We are over the moon to hear that your orders arrived quickly, our customer service was lovely and that you would recommend us.

We cannot wait to welcome you back very soon!

Team moo-coco x

Rated 1 out of 5 stars
moo-coco logo

Reply from moo-coco

Hey Jessica,

Thank you for your review.

We are sorry to see that it is a 1* reveiw. I have sent you an email regarding your order. Unfortunately Royal Mail can take up to 14 working days to deliver orders once they are dispatched.

I have tracked your order and can see it is showing as delivered.

We hope your order arrives soon.

Team moo-coco x

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