The most fantastic product range and a real game changer for people suffering from cancer and going through radiotherapy. Prevented the blisters and helped with the chapped lips. Really amazing. Thank... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
The most fantastic product range and a real game changer for people suffering from cancer and going through radiotherapy. Prevented the blisters and helped with the chapped lips. Really amazing. Thank... See more
Company replied
I’m currently going through chemo for stage 4 breast cancer. I’ve used the shampoo & conditioner (before hair loss), shower milk, face serum, face cream, deodorant, lip balm, body lotion, scalp c... See more
Company replied
I recently ordered an edible lip balm and a small sun screen with came to £26.35. But i didnt receive a confirmation email. Its been a week. So i decided to get into touch on the same website i orde... See more
Company replied
Only used the shampoo and conditioner once. It dried my hair out so much it was knotted beyond brushing, I had to smooth jojoba oil onto it just to get a brush through the Midlengths and ends. To add... See more
Company replied
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 71% of negative reviews
Typically takes over 1 month to reply
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Recently made a purchase which was shipped the same day and arrived next day! Really happy with the service and products are packaged well, I love the branding and how everything is natural really excited to try out the new products as I’ve tried one of them and loved it! Would recommend
I bought the Moogoo Natural Magnesium Moisturiser cream as I had been hearing good things about magnesium and thought I would give it a go.
I followed the instructions but have found my face hates it - it dried my face out - my body tolerates it but my summer cracked heels absolutely love it, are magnificently moisturised and look fab!
So, all-in-all, a mixed bag and I am not sure I would pay £10 for another tube when a little tub of Nivea Crème does the same job on my heels.
I decided to buy Moogoo thinking they would be a fantastic investment little did I know I was wrong. Being dermatologically tested and approved, suitable for all skin types, natural and effective ingredients I had high hopes. I used the body wash and all it did was dry out my skin. The creamy hydrating face cleanser dried out my face and burnt a patch on my face. My sister tried the face wash and instantly her face was red and burning. We have never had any issues with our skin just simply wanted to try some "less toxic" options. Ridiculous how there seems to be better results using something toxic than using the crap they sell. Absolutely devastated!! I can't imagine what these products would do to someone with actual skin issues.
FINALLY!!
After years of searching and spending an absolute fortune I found MooGoo for my daughter who is an eczema sufferer. Holidays have always been blighted by flare ups and reactions to sun, sun cream, chlorine, sea salt etc… I purchased the products hopeful but they have surpassed my expectations. My daughter has found the products amazing and no flare ups after 8 days. It is thick to apply so a bit of a daily arm work out but this really is no issue when you consider the results.
I bought the lemon deodrant for my dad.as he has had terrible trouble finding a deodrant that doesnt irritate his very sensitive underarms and that actually stops him from sweating and smelling.This one is brilliant..he says its the only one that hes found that works.its the first time hes used this company..they are brilliant.in fact iv just repurchased another large one.and when i opened my parcel i had a free body wash which i cant wait to try.
I am in my 60’s and my daughter told me to try MooGoo products. She ordered me the Amplified Anti-Ageing Peptide Active Serum and Natural Soothing MSM Moisturiser. They have worked so well I have continued to buy them!! My irritated rosacea face is now a thing of the past and the anti-ageing serum has definitely made my skin radiant. I had an enlarged red pore just above my eyebrow that had been there for years and no toner or cream made any difference and now since using MooGoo it’s so feint I really have to look for it. So pleased and will be buying more of their products. Website is easy to use & order and any query emails are answered and a solution given 😊
So where do I begin lol...psoriasis and roseaca 17yrs under hospital loads of steroids.....Really crap dry itchy sore skin and really fed up that nothing was working....Looking for creams for bad skin and Moogoo popped up....I bought the Soothing MSM Cream and after 4days my skin is not dry itchy or sore and the patch of red spots and lumps on my cheek is alot better!!!! Thank you Thank you Thank you....Honestly my skin feels amazing... LOVE THIS SOOOO MUCH
Bought the cancer care pack for my mum who is currently going through chemo. She uses it everyday and said it’s really helped stopped her skin drying out. So thank you! Also treated myself to the milk wash soap which is lovely and soft, and a little goes a long way. Love the easy use pump also 🙂👍🏻
Good company to buy from, sent me a free gift of an extra sunscreen when I ordered 2 but now I realise why... honestly the worst performing sunscreen I've ever used, absolutely covered myself in it on the first day of my holiday and burnt so bad I couldn't sit in the sun for the rest of the week. Set my husband's psoriasis off which he hasn't had a flare up that bad for years. Extremely disappointed to have paid a small fortune for a holiday that I couldn't enjoy due to poor performing sunscreen will never use this company again.
I ordered 2 tamanu oil serums online, and because of the distance my shipping fee was high enough. They put in a free moisturiser, a sample moisturiser cream, sample cleanser and a lip balm. Genuinly the nicest experience I've ever had w online shopping. Their packaging is cute, they don't test on animals and packaged in paper so it's recyclable. Products are really affordable too.
Just received my first order from these guys so not actually used the product yet. How sweet, they've sent me a third bottle free! Omg so chuffed, and a lovely little note inside. Thank you so much guys, so kind of you 😇😊
I purchased MooGoo products after seeing a news article about it clearing a woman's skin and thought I'd give it a shot. I've had clear skin all my life and been able to use any products I wanted until I turned 32. For some reason I developed adult acne and eczema and the doctor continously sent me away with steroid creams which I just didn't want to keep using. I purchased the oil cleanser, blemish and eczema moisturisers and can see a massive improvement after just 4 days. I took before and after pictures and I'm just amazed the products are working for me so quickly. I'll be sticking to this brand from now on and can't wait to try other products.
The MooGoo tinted moisturiser is brilliant. I was looking for a natural facial sunscreen and decided to try this. The fact that it is a tinted moisturiser is a real bonus. It evens out the skin tone and leaves your face with a very natural looking glow. Hands down best face product I have tried.
Purchased moo, goo tanning, pleased with the delivery felt good on my skin, but unfortunately turned my hairline ginger, emailed customer services reply was “ not heard of that before I will speak to the hairdresser, sent a second email enquiring why this happens same answer back.
I’ve been shopping with this company for a few years now. I’ve suffered badly with inflamed itchy scalp. After going thro all, including medicated shampoos nothing worked until I found MooGoo. The prices are higher-but it works. The bottles are big-so they last. My last order I received a hand written note and a free eczema cream. Never used before - but wow takes away the itch and really works. Few days for delivery. Recycled packaging. Never an issue. Highly recommend this company.
This was a lovely company to buy from and would definitely buy again. I have quite bad facial eczema and the cleanser has been great for my terrible facial skin as has the creams and the eczema cream they kindly gifted me. I would love to try it for my hair next.
I am a regular swimmer and my long hair was starting to become very dry on the ends and frizzy alongside that my scalp was becoming very itchy too.
I researched various brands but wasn’t impressed as many of them test on animals which is something I try to avoid as much as possible.
I found MOOGOO from a Google search and purchased just the conditioner from the first application I have been very happy with the results my scalp has been less itchy and hair is extremely soft and shiny all the way to the ends. I have also noticed less hair in my brush too.
Im am happy with delivery times and have had no issues with the company. On my second order they even gifted me a full sized eczema cream which is very generous of them.
I like the fact you can but the condition in bulk too however it does seem to be out of stock at the moment which is disappointing.
Bought the small Moogoo roll on coconut deodorant for £6.90. First of all I’m not sensitive to skin products and I tend to use “roll on” deodorants on a regular basis.
What a total waste of money the Moogoo roll on was. On my first application the roller on the dispenser constantly trapped and pulled the hairs under my armpits. It doesn’t smell anything like coconut. It dries quite sticky and most importantly a few hours after application it made all the skin under my armpit red and tender!!!
Moogoo cleverly market themselves as skin care products with a difference, this is true, they are overpriced and rubbish.
I will be throwing away the deodorant and never buying another moogoo product.
Hadn't heard of this Company before, and was looking for a natural deodorant, as I have very sensitive skin and react badly to a normal one. Read the reviews which all seemed positive, so I bought their large roll on deodorant. It's been the worst purchase ever. I have tried it three times now to give it a fair go, but my armpits have been on fire. I've had to use Savlon to calm the burning pain! It's now going in the bin. Moogoo then emailed asking me for a review. They didn't publish it. So, it looks like they only publish positive reviews, which is very misleading. Had I read a couple of negative reviews, I wouldn't have risked paying nearly £15 for a deodorant, that not only didn't work, but caused a great deal of pain. Emailed them today to complain about only posting positive reviews, let's see if they reply..
Had an issue with an item & have tried to add a review on the website multiple times but it's never added....have also contacted customer service but not heard anything back about the review but have recieved a refund for the item.
(Their tanning cream didn't work on my skin - patchy, streaky and orange & stained my sheets so not particularly happy)
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.