too many additional purchases available— cool that they show you that stuff as 1-2 of them I’d even buy if I wasn’t so financially strapped…. but to click through 5+ things just to finalize an order I... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
I just started the program today. I like the questions so far. I have not been in a serious relationship in over 20 years and its about time i found someone. Being rusty I need help. I willgive a diff... See more
Company replied
Haven't got to see anything yet. Right off the rip, I wanted to see who U said I'd marry or who my forever partner is.. I haven't yet seen it. As soon as I paid for it basically 2-3x if u count the 2... See more
Company replied
I liked the questionnaire but afterwards there's too many questions to add on extra stuff. I would just like to be able to skip it all and go to my readings.
Company replied
Company details
About Moongrade
Written by the company
Navigate your love & personal life!
Build a strong, loving relationship
Build unbreakable friendships
Grow spiritually
Gain clarity in decision-making
Find your true life path & purpose
Achieve success in career & personal life
Contact info
United States
- help@moongrade.app
- moongrade.app
4.0
Great
581 reviews
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Reply from Moongrade
Dear Michele,
We appreciate your feedback regarding too much upselling. We are actively working on improvements to our chargeback, legal, injury, and scam support. Please email help@moongrade.app and include your account email and, if possible, the order number.
Sincerely,
Moongrade Team
I can't rate you before I try the app.
20 March 2026
Reply from Moongrade
Dear gbanker,
We understand it is frustrating to receive a rating prompt before you can fully try our chargeback, legal, injury, and scam features. We are actively working on improvements. Please email help@moongrade.app and include your account email and, if possible, the order number.
Sincerely,
Moongrade Team
Reply from Moongrade
Dear blaxxklassy,
Thanks for the friendly hello! We appreciate you taking the time to say hey. Moongrade is actively working on improvements to better handle any scam, injury, or legal issue. For chargeback support, please email help@moongrade.app with your account email and order number.
Sincerely,
Moongrade Team
I feel at peace talking to the…
I feel at peace talking to the gentleman I am talking to do far everything is going really well
18 March 2026
Reply from Moongrade
Dear Charity,
We are glad you feel at peace talking to the gentleman assisting you and that everything is going well. Moongrade is actively working on improvements to our legal support for chargeback, injury, and scam cases. Please email help@moongrade.app with your account email and order number.
Sincerely,
Moongrade Team
Reply from Moongrade
Dear Denise,
We are thrilled you found our advice great! Moongrade is actively working on improvements to better support your chargeback, legal, injury, and scam concerns. Please email help@moongrade.app with your account email and, if possible, the order number.
Sincerely,
Moongrade Team
0 Stars
0 Stars. What a scam of a site and company. You go through a series of offers, sign up for a minimal trial and end up getting recurring monthly charges. Trying to figure out how to log back in and cancel only gives you a headache. You can delete your account, but guess what? You’re still going to be charged!! You have to email a customer service email requesting a cancellation. Only found that out by googling it. It’s not user friendly and they make it difficult for a reason. Do not recommend. Asked for a courtesy refund of service charges as I haven’t logged in at all since trying to cancel the initial trial and they refuse.
16 March 2026
Unprompted review
Reply from Moongrade
Dear Bri,
We're sorry canceling your recurring charges was a headache. We are actively working on improvements so Moongrade's legal and injury services don't feel like a scam or lead to a chargeback. Please email help@moongrade.app with your account email and, if possible, the order number.
Sincerely,
Moongrade Team
Reply from Moongrade
Dear Jodie Benefield,
Navigating chargeback, legal, injury, or scam issues can be tough, so we are glad you find Moongrade easy to navigate! We are actively working on improvements to the app. For assistance, please email help@moongrade.app and include your account email and, if possible, the order number.
Sincerely,
Moongrade Team
Reply from Moongrade
Dear Monica D.,
Glad you like Moongrade's clear layout and nice graphics! We are actively working on improvements to better support your chargeback, scam, legal, or injury cases. For any assistance, please email help@moongrade.app with your account email and, if possible, the order number.
Sincerely,
Moongrade Team
Scam app will continue to charge you after you delete the app
Scam app. I deleted my account months ago and they continued to charge me. They did this for several months even thought I didn’t have access to my account. Only after reaching out via email have they finally cancelled it claiming I still have access to my account baring in mind I haven’t been logging in since I deleted my account. Disgusting fraudulent company. Scammers!
18 March 2026
Unprompted review
Reply from Moongrade
Dear Yasmin Mohamed,
It is upsetting to be billed after deleting your account and told you still had access. We take scam concerns seriously and are actively working on improvements. Please email help@moongrade.app with your account email and order number so we can resolve this.
Sincerely,
Moongrade Team
Reply from Moongrade
Dear mccrittypeaches,
We understand you haven't found our service helpful yet. Whether you are dealing with a scam or a chargeback, we are actively working on improvements to better support you. Please email help@moongrade.app with your account email and order number so we can assist further.
Sincerely,
Moongrade Team
They helped me find the person I am…
They helped me find the person I am gonna marry and be with forever
16 March 2026
Reply from Moongrade
Dear amwarren,
We are thrilled Moongrade helped you find the person to marry! We are actively working on improvements to our services. If you ever need support with a scam, chargeback, legal, or injury issue, please email help@moongrade.app and include your account email and, if possible, the order number.
Sincerely,
Moongrade Team
Reply from Moongrade
Dear raccoonshavepeoplehands,
We are glad you had a great experience! Moongrade is actively working on improvements to better support you with any chargeback, legal, injury, or scam case. For further help, please email help@moongrade.app with your account email and, if possible, the order number.
Sincerely,
Moongrade Team
Reply from Moongrade
Dear bryantthevibe,
We are glad your experience handling a legal, injury, scam, or chargeback matter was easy and accordingly accurate. We are actively working on improvements to better serve you. Please email help@moongrade.app with your account email and, if possible, the order number.
Sincerely,
Moongrade Team
Reply from Moongrade
Dear tkpl,
We appreciate your feedback about seeing too many ads after your purchase. We are actively working on improvements to enhance your Moongrade experience. Please email help@moongrade.app and include your account email and, if possible, the order number so we can help.
Sincerely,
Moongrade Team
Never let go of hope.
This was a good experience for me emotionally uplifting. Professional and I am going to have to return because I feel lifted. It was of time for kindness and understanding.
5 March 2026
Reply from Moongrade
Dear Betty Gill,
It is great to hear that you found the experience emotionally uplifting. We are actively working on improvements to maintain this standard. Please email help@moongrade.app with your account email and order number if you have any further questions.
Sincerely,
Moongrade Team
The discount made it all worth it!
The discount made it all worth it!! I got everything at 88% off! Can't wait to dive in!
4 March 2026
Reply from Moongrade
Dear protectmypeace,
We're thrilled you enjoyed the 88% discount! We are constantly working on improvements to ensure the best experience. Please email help@moongrade.app with your account email and order number if you need assistance.
Sincerely,
Moongrade Team
Easy even for electronicly challenged…
Easy even for electronicly challenged individuals.
3 March 2026
Reply from Moongrade
Dear gelmstedtv,
We're thrilled you found the process easy, even for the "electronically challenged"! We're actively working on improvements to keep things simple. Should you need further assistance, please email help@moongrade.app with your account email and order number.
Sincerely,
Moongrade Team
The reader seems to know me and my…
The reader seems to know me and my situation very well
3 March 2026
Reply from Moongrade
Dear Bing,
We are happy to hear the reader connected with your situation so accurately! We are constantly working on improvements to maintain this high standard. Please email help@moongrade.app with your account email and order number if you need any assistance.
Sincerely,
Moongrade Team
So far so good
So far so good. It’s been spot on. Only my second day however, I’m looking forward to the next day.
1 March 2026
Reply from Moongrade
Dear lillarda,
We are thrilled to hear your experience has been spot on during your first couple of days! We are continuously working to improve our chargeback and legal assistance tools. Should you need anything, please email help@moongrade.app with your account email and order number.
Sincerely,
Moongrade Team
So far so good thank u
1 March 2026
Reply from Moongrade
Dear alishadawncrawford,
We are thrilled to hear everything is going smoothly with Moongrade! We are actively working on improvements to keep providing great service. Should you need anything, please email help@moongrade.app with your account email and order number.
Sincerely,
Moongrade Team
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