I didn't get an envelope for the wedding card I ordered. Got in touch with customer service via Instagram. Apparently the last card I ordered I selected 'deliver directly to them' where no spare envel... See more
Company replied
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Review summary
Created with AI, based on recent reviews
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Reviews shaping this summary
Very quick and easy to set up the card you want to personalised and was delivered the next day. However the card was bent in delivery so it would have been nice if the cars was either better quality o... See more
Used the group card function. Very easy to use and extremely convenient if you have multiple people that want to sign a card but are doted around the country. Great quality card. Would have had 5... See more
Had a present delivered for my birthday, but it was in terrible shape (environment, poor QC, and packing, and an EYELASH in my sweets, none of which are Moonpig's fault) but Robert handled it easily a... See more
Company replied
Company details
- #38 of 41 best companies in Greetings Card Shop
- #30 of 45 best companies in Flower Delivery
- #319 of 373 best companies in Gift shop
Written by the company
Make someone’s day with Moonpig. Send personalised cards, gifts, and flowers that wow your nearest and dearest
Contact info
10 Back Hill, EC1R 5EN, London, United Kingdom
- trustpilot@moonpig.com
- moonpig.com
4.2
Great
569k reviews
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I have used moonpig many times but the…
I have used moonpig many times but the quality of the images on the card this time were not very good, one of the images had alot of white dots on it that were not on the digital image so quite disappointed. However, card arrived quickly via royal mail.
19 June 2026
Reply from Moonpig.com
We're truly sorry the image quality on your recent card wasn't as expected, especially with the white dots. We appreciate you bringing this to our attention and have reached out through your email to look into this further - Robyn
Ordered at 7pm and delivered next day…
Ordered at 7pm and delivered next day just after midday
19 June 2026
Great cards!
They are lovely cards and it was quite easy to make and a wide choice and reasonably priced
19 June 2026
Great company 👍👍
As always,a pleasure to do business with. Every card I've had has been done perfectly,and always delivered before the date promised 👍👍
18 June 2026
Placed a order and was supposed to be…
Placed a order and was supposed to be delivered next day but hasn't arrived
19 June 2026
Reply from Moonpig.com
We're truly sorry your next day order didn't arrive as expected, especially if this was intended as a gift for Father's day. We know how important timely deliveries are and have contacted you by email to look into this further - Robyn
Moonpig did a good job Royal mail didn't
Card arrived on time even though order was placed at last. Minute But unfortunately it was bent despite it saying do not Bend on envelope obviously Royal mail delivery person can't read.
19 June 2026
Might arrive might not take your chances while they take your money
Ordered the two fathers day cards on June 8th, for delivery on the 20th. For father's day. They haven't arrived despite royal mail website stating they have been delivered!
Shocking and not the first time.
What is the point of having a named date!
Automated "help" absolutely useless.
20 June 2026
Unprompted review
Postie left chocolates on end in full…
Postie left chocolates on end in full sun. Completely melted
18 June 2026
Reply from Moonpig.com
We are sorry the chocolates were left in the sun and have arrived melted. We are addressing this delivery issue and have reached out to you by email to investigate this further - Robyn
Delivered on time this time around so a…
Delivered on time this time around so a positive outcome this time
18 June 2026
Delivered the next day and no problems…
Delivered the next day and no problems at all. Thank you!
19 June 2026
Moonpig are the best !…
I’m always happy with moonpig choices and delivery on a set day.
19 June 2026
Father’s Day card delivered as picked…
Father’s Day card delivered as picked and saved my bacon. 😉
19 June 2026
Father’s Day card for my husband…
Got a Father’s Day card for my husband and he loves it! The card arrived really fast and the quality of the paper is quite good and sturdy. The website was user friendly. There were many options. The one I chose was not my fav colour nor wording on the cover page but it’s the one with most pics allowed.The only thing is the print on the inside was not great. There was a very visible white line about 1 cm wide. Otherwise I’d give it 5 star!
19 June 2026
Fast & easy set up of the card
Fast & easy set up of the card. Next day delivery, brilliant 🤩
19 June 2026
Great cards, envelope extra
Great cards, fab, but no envelope to put them in. Didn't realise you had to tick to say you wanted one for your card. Odd.
19 June 2026
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