Moon Walk Baby Reviews 431

TrustScore 1.5 out of 5

1.3

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Review summary

Created with AI, based on recent reviews

Looking at 51 reviews, most reviewers were let down by their experience overall. Many customers received products that were not as advertised, despite the website displaying authentic images. People frequently reported issues with the quality of the items, noting cheap materials, missing accessories, and incorrect sizing or colors. Reviewers also faced significant problems with refunds, with many stating their requests were ignored or that they were given the runaround. The website itself was a source of frustration for some, with reports of it being non-functional when customers tried to address their concerns. However, some customers did receive their orders in acceptable time, finding the products to be of good quality and value, even if they suspected the items might not be authentic.

What people talk about most

Product

Clients share negative opinions on product quality, with many reviewers reporting that items advertised as... See more

Quality

Reviewers highlight significant dissatisfaction with product quality, frequently reporting that items... See more

Refund

Users describe negative interactions with refund processes, often reporting significant delays and... See more

Website

Consumers express strong dissatisfaction with the website, primarily due to concerns about product... See more

Order

Reviewers mention negative feedback about their orders, with many reporting that they did not receive their... See more

Reviews shaping this summary

Rated 1 out of 5 stars

Jellycat Product was not what I ordered much smaller and different color. Charged for larger product but realized one sent was counterfeit. Responded they would send the right product weeks ago. I’ve... See more

Rated 1 out of 5 stars

COUNTERFEIT Jellycat product - but not cheaper prices and they clearly use authentic Jellycat pictures online. I will report this transaction to my bank and hopefully get a refund. Come on real Jelly... See more

Rated 1 out of 5 stars

I purchased the L.O.L. Surprise Biggie Pet - Hop Hop, but unfortunately, the item I received was clearly a counterfeit. The packaging looked off, the materials were cheap, and some accessories were m... See more

Rated 1 out of 5 stars

Terrible service. Selected express shipping for a backpack, that guaranteed 1-3 business day delivery, and the item took 15 days to arrive. No longer needing the item at that time, I requested a refun... See more



Contact info

1.3

Bad

TrustScore 1.5 out of 5

431 reviews

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1-star

No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

Hasn’t replied to negative reviews

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Rated 1 out of 5 stars

Scam

Scam! Ordered backpack said delivery 2-3 days (for new school year)
Realised this was not possible after irder and wanted to cancel. They said it was too late eventhough they only dispatched it 7 days later

I have received the item, not the worst to be fair. But i dont need it anymore and was promised i can return.

They stopped replying to me now - no return/refund. Cant believe i fell for this scam

5 September 2024
Unprompted review
Rated 1 out of 5 stars

Fake, cheap knock-offs

They advertise a PS4 Dualshock 4 controller describing it as OEM and showing images of the OEM version but the one delivered is a cheap knock-off not even a refurbished controller.

26 June 2024
Unprompted review
Rated 4 out of 5 stars

The Lego starwars republik dropship…

The Lego starwars republik dropship with at-ot walker was indeed not real Lego, but the quality of the set is really good and is almost identicle to the real deal. I, as a Lego collector almost didnt know it was fake until i saw the description manual. Otherwise then that i totaly recommend buying this because this set in Lego would have costed almost 5 times the price.

13 July 2024
Unprompted review
Rated 5 out of 5 stars

I did order 2 items

I did order 2 items
Got only one
Before I was going to write to them, they sent me an e-mail that the other item was sold out and they had sent the money back! And so it was!
No problems at all! 🌷

17 June 2024
Unprompted review
Rated 1 out of 5 stars

Will not recommend

I will never buy from them again. They are thieves. My son ordered a lego set from them in January 2024 and still haven't received anything. When you follow up they give empty promises. This is a scam!

11 July 2024
Unprompted review
Rated 1 out of 5 stars

Fake Company!

Fake Company!! Try to track order on the e-mail received from them. Then the reply is: "this e-mail does not exist". What a lot of nonsens. Paid a lot of money, but I am sure it is down the drain now.

4 May 2024
Unprompted review
Rated 1 out of 5 stars

Would give zero stars if I could

Would give zero stars if I could. Ordered a Star Wars light saber blade builder but they have sent a fake which doesn't connect to other sabers and is worth about £3
Didn't even attempt to look like a Star Wars genuine merchandise

2 May 2024
Unprompted review
Rated 1 out of 5 stars

Fake funko pops

I bought 2 funko pops. Very silly I am usually so careful especially when the company doesn’t offer PayPal options.
I tried to cancel the day after ordering when I realised it was a fake distributor but they said I’d have to wait until product arrived. I have, now they are here and they are poor, the plastic is less dense than funkos usually are and brittle , the colouring detail is poor, they are clearly fake. Can I get any feedback from customer service ? Nothing.

15 April 2024
Unprompted review
Rated 1 out of 5 stars

They sent wrong item and customer service appalling

They sent wrong item and the communication was very slow. I know they’re the other side of the world but it often was 2/3 days to respond. I asked for a refund as the item would no longer arrive in time so didn’t want a replacement
After lots of waiting for a response I was given a tracking number and they’d sent a replacement out, despite me wanting to cancel the order and refund. I was happy to send the item received back.
Their customer service was appalling, didn’t listen to me as a customer at all.
Can’t comment on the actual item as I managed to find it closer and cheaper in the end so purchased it there.
Awful customer service - would never buy from them again and wish I’d read here first!

16 March 2024
Unprompted review
Rated 5 out of 5 stars

Got exactly what I ordered!

Ordered a LEGO replica kit, priced below 10% of the original. Looks perfectly OK! Fast delivery!!!
Now I have built the giant model -
The original set contains 2503 pieces. There were only 3 (standard LEGO) pieces missing in the kit and in addition there were about 100 pieces left over.
If original LEGO is 1000 quality points, this replica was 998, i.e. absolutely fantastic!!!

25 March 2024
Unprompted review
Rated 1 out of 5 stars

Terrible company

Terrible company. Fraud company. I bough the Lego Minecraft was wrote as original but i received poor quality toy branded as Minecraft Lego and they asked to refund the item to Hong Kong that delivery have crazy costs and I need pay it. It’s this violates consumer rights and buyer legislation in the UK. They respond so slowly that the return deadlines are exceeded, they are deliberately stalling for time

13 February 2024
Unprompted review
Rated 1 out of 5 stars

DO NOT USE. CON ARTISTS

Dò not buy from this sham website....EVER! Ordered a toy for nephews birthday. Paid €50 and got a little plastic toy in a tiny box that you'd find in a christmas cracker. Feeling absolutely annoyed with myself because I was fooled by this Hong Kong based scam of a website. I'm trying to be polite here but they're scumbags whoever is running this con of a website

1 March 2024
Unprompted review

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