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Mooseandmustard Reviews 102

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TrustScore 4.5 out of 5

4.6

Pet Care Store
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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the high quality of the products, particularly the natural and healthy treats and chews for dogs. Many people appreciate the wide variety of options available, catering to different dog preferences and needs. Reviewers frequently highlight the quick delivery service and the careful, often beautiful, packaging of their orders. The overall service is also commended for being friendly and efficient, with many consumers finding the website easy to navigate. However, some customers also noted issues with delivery, mentioning instances where orders were significantly delayed or did not arrive at all, despite dispatch notifications. A few other people also felt that their orders were unexpectedly refunded without clear explanation, only to find the desired items out of stock.

What people talk about most

Product

Consumers express great satisfaction with the products, highlighting their natural quality and variety. Many... See more

Quality

Users describe positive interactions with quality, consistently praising the high quality and natural... See more

Delivery service

Customers had positive experiences with delivery service. Many reviewers praise the fast and quick delivery... See more

Order

Reviewers mention positive feedback about order. Many customers found the ordering process easy and praised... See more

Service

Reviewers highlight positive aspects of service. Customers consistently praise the fast and friendly service,... See more

Based on these reviews

Rated 5 out of 5 stars

We order Moose and Mustard for both our dogs! As 2 high energy dogs they need good quality chews to keep them occupied and healthy :) Moose & mustard not only provides an amazing variety but also amaz... See more

Rated 5 out of 5 stars

Moose & Mustard are amazing! My dog absolutely loves their treats — as soon as he hears the bag open, he comes running! It’s such a relief knowing the ingredients are all natural and healthy, without... See more

Rated 5 out of 5 stars

The highest quality natural treats, quick delivery, securely packaged and a seamless transaction! Mary is absolutely lovely, and provides the best customer service, ensuring all of her customers are... See more

Rated 5 out of 5 stars

The packaging is absolutely lovely! you can really tell it’s been put together with care. We really appreciated all the personal touches, like the name tag, thank you notes, and the little extra goodi... See more

Company details

  1. #105 of 155 best companies in Pet Care Store

Written by the company

Natural treats, chews and supplements for your pups to feast on! We started Moose&Mustard in honour of our two crazy spaniels - we’ve made it our mission to spread the endless benefits natural chews give to our dogs We offer high quality, affordable, 100% natural treats, chews, supplements, food toppers and more. Grab yours today!

Contact info

4.6

Excellent

TrustScore 4.5 out of 5

102 reviews

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Replied to 20% of negative reviews

Typically replies within 24 hours

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Rated 5 out of 5 stars

Moose & Mustard are the BEST 🩵

We found Moose & Mustard a few months ago & now all of my Labradors treats are from M&M! They have a great selection of natural treats & have some great bundles! Our dogs personal favourite are the beef paddywack & anything hairy! We highly recommend & will always continue to buy from M&M 🫎✨💗

21 April 2026
Unprompted review
Rated 5 out of 5 stars

We always buy our natural treats from…

We always buy our natural treats from Moose and Mustard. Having 2 high energy Labradors, I’m always looking for long lasting treats for power chewers and they have such a great range.

Fab treat selection, fast delivery and lovely owner. Thank you Moose and Mustard!

20 April 2026
Unprompted review
Rated 5 out of 5 stars

M&M are pawsome

M&M are pawsome! They have a huge range of natural treats and supplements, at a great price. Also regular discounts and sales. They are a small business we love to support and give great advice if you have any questions. Highly recommend.

11 April 2026
Unprompted review
Rated 5 out of 5 stars

The best natural dog treats

The best natural dog treats! So much selection, I love the different boxes for puppies, chewers and sensitive tummies. The seasonal boxes are great too 🤍

27 March 2026
Unprompted review
Rated 5 out of 5 stars

Couldn't recommend more

Couldn't recommend more! My 7 month old cockapoo Reggie absolutely loves his treats from here. Everything is fab quality and very fairly priced. Fast delivery and packaged really well too. Wouldn't go anywhere else to purchase natural treats :) The long lasting chews have also been a life saver during the land shark puppy phase.

8 April 2026
Unprompted review
Rated 5 out of 5 stars

We love Moose and Mustard

We love Moose and Mustard! Top quality natural products, a fab range of treats and supplements etc. Excellent prices and regular sales/offers. Plus the best customer service you could wish for. Highly recommend. My cocker loves everything!

20 March 2026
Unprompted review
Rated 5 out of 5 stars

Great product

Great product. My dogs love the treats. Lovely to find a healthy treat that keeps my high energy working cocker busy for ages! Love the personal touch to the packaging too. Mabel and Lylah approved 🐾✅

6 March 2026
Unprompted review
Rated 3 out of 5 stars

Just because I was gutted that although…

Just because I was gutted that although placed order and said it was being dispatched then received a refund with no explanation so went back online and they are out of stock. My puppy loves a certain one and they give me a half hour break to get work done - great products

24 December 2025
Rated 1 out of 5 stars

Poor service e still awaiting order

Ordered and waited - messaged insta gram and emailed - 7 days still waiting for order- said it was Royal Mail and still waiting to I risk the tracking details -!! Not a small order either - don’t read and respond to messages for hours even days

13 December 2025

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