Mooseandmustard Reviews 102

TrustScore 4.5 out of 5

4.6

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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the high quality of the products, particularly the natural and healthy treats for dogs, noting the wide variety available. Many appreciate the quick delivery service and the careful, often personalized, packaging of their orders. The overall service, from the ease of ordering to the responsiveness of the team, is frequently highlighted as excellent. However, some customers also noted issues with their orders not arriving as expected, experiencing delays, or receiving refunds without clear explanations, particularly when items went out of stock.

What people talk about most

Product

Customers consistently express satisfaction with the product offerings. Reviewers frequently highlight the... See more

Quality

Clients share positive opinions on quality, consistently praising the high-quality, natural products and... See more

Delivery service

People report positive experiences with delivery service. Many customers praise the fast delivery times, with... See more

Order

Customers had positive experiences with their orders. Many reviewers praised the ease of ordering, fast... See more

Service

Users describe positive interactions with service. Customers consistently praise the great, fast, and... See more

Based on these reviews

Rated 5 out of 5 stars

We order Moose and Mustard for both our dogs! As 2 high energy dogs they need good quality chews to keep them occupied and healthy :) Moose & mustard not only provides an amazing variety but also amaz... See more

Rated 5 out of 5 stars

Moose & Mustard are amazing! My dog absolutely loves their treats — as soon as he hears the bag open, he comes running! It’s such a relief knowing the ingredients are all natural and healthy, without... See more

Rated 5 out of 5 stars

The highest quality natural treats, quick delivery, securely packaged and a seamless transaction! Mary is absolutely lovely, and provides the best customer service, ensuring all of her customers are... See more

Rated 5 out of 5 stars

The packaging is absolutely lovely! you can really tell it’s been put together with care. We really appreciated all the personal touches, like the name tag, thank you notes, and the little extra goodi... See more


Company details

  1. #105 of 155 best companies in Pet Care Store

Written by the company

Natural treats, chews and supplements for your pups to feast on! We started Moose&Mustard in honour of our two crazy spaniels - we’ve made it our mission to spread the endless benefits natural chews give to our dogs We offer high quality, affordable, 100% natural treats, chews, supplements, food toppers and more. Grab yours today!


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

102 reviews

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Replied to 20% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

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Rated 5 out of 5 stars

Don't hesitate, order now!

Great value, amazing customer service and super fast delivery. Everything we could ask for and more. The personal little touches are just perfect. Do not hesitate, order now!

8 March 2025
Unprompted review
Rated 5 out of 5 stars

Amazing customer service

Amazing customer service, always answering any questions I may have. Products arrive quickly and are such good value for money! Couldn’t recommend them more!

1 April 2025
Unprompted review
Mooseandmustard logo

Reply from Mooseandmustard

Thank you so much for your kind review Sophie! 🙏🏼🧡

Rated 5 out of 5 stars

Fantastic natural products

Fantastic natural products, that both our dogs loved! Great and friendly communication and quick delivery.

18 March 2025
Mooseandmustard logo

Reply from Mooseandmustard

Thank you so much for your lovely review Clare 🙏🏼🤎

Rated 5 out of 5 stars

Amazing quality chews at an unbeatable price

I am obsessed with this company who offers really high quality, 100% natural chews (with no nasties, which is super important for me) at at unbeatable price. The chews are absolutely HUGE. It's such good value for money. Ayla absolutely adores all chews from them - she can be fussy but devours them so quickly... We also love their pate which has apparently taught her impeccable heel! Oh, and their customer support is top notch too, always available if I ever have a question about any of their product. 100% recommend!

21 March 2025
Unprompted review
Rated 5 out of 5 stars

LOVE LOVE LOVE😍

we absolutely love this company, the people who work for this business are so genuine and really care for their customers, always happy to answer any questions! when we recieved our box of natural chews we were pleasantly surprised to find that they had kindly added a few extras to our box! I couldn’t recommend enough!😍

20 March 2025
Unprompted review

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