Items delivered were nice quality but weren't the right design or shade of blue that I needed, was offered an exchange with no need for return of original items or a full refund, I opted for the exch... See more
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Company details
Written by the company
Discover our high-quality shaping collection and unique design. Achieve your best version with Mooslover.
Contact info
Hamilton House, Mabledon Place, London, Greater London, WC1H 9BB, 6392, London, United Kingdom
- (631) 504-0146
- support@mooslover.com
- mooslover.com
Hasn’t replied to negative reviews
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Mooslovers clothing is amazing
Mooslovers clothing is amazing, quality is fantastic and there customer service is even better. Wanted to return an item as it just didn’t fit nothing wrong with the actual item and they have gone above and beyond.
Would recommend everytime! 10/10 from me
Jumpsuits are unreal
Jumpsuits are unreal, so thick and not see through at all and really suck you in! Leggings aren’t as stretchy as I thought but still really thick quality. A two piece set I ordered didn’t arrive with my order but when I emailed to question why, I got a reply in the same day with an explanation :) Will be ordering more again
Love all their pieces !
Great products! Brilliant customer service!
Order arrived but turned out I picked the wrong design.
Emailed customer service and got the exchange organised in no time.
Have many mooslover pieces. Love them. You cannot beat them on quality.
Flattering and well made!
Great quality and customer service
The leggings are such good quality and the look amazing on. I am only 5ft3 and was able to change a pair that was too long for me with little hassle. Would definitely buy again
I have ordered several jumpsuits off of…
I have ordered several jumpsuits off of mooslover the fabric and fit are just amazing they are definitely a favourite of mine the clothes are so comfortable but look great and colour is always on point I will stay being a very happy customer
Great customer service
Great customer service. The item wasn't quite suiting me and the company were great in dealing with this. The item itself was very good quality
They made my return/ exchange process…
They made my return/ exchange process very easy and they were also really accommodating with all the options I had. I found the customer service very good. The leggings are also very good quality!
The customer service was great
The customer service was great. I wasn’t happy with an item I received and they contacted me and resolved.
Great communication and happy with the outcome.
Would definitely purchase from them again.
Never received my two items
Never received my two items. Told delivery would be 4th September. Received a message to say delayed by 2-3 days. Not heard from them since. Sent messages via tik tok. Through the shop on tik tok and all I get is the option to refund and no communication with moodier themselves who ignore my messages. Finally requested refund as it seems they are not sending me the items and just ignoring me
I’ve been training in Mooslover for…Dance, CrossFit, regular outfit
I’ve been training in Mooslover for many years - both as a dancer and in crossfit - and I absolutely love it. The pieces are stylish and super comfortable. I wear them not only for the gym and training, but also for performances and even as part of my everyday outfits, and I always feel confident in them.
What I also appreciate a lot is Mooslover’s customer service. They reply really quickly and are always ready to help if I have any questions. It makes me feel cared for as a customer and keeps me coming back again and again.
Great customer service
Great customer service, Quick response to emails after the items I ordered for my daughter were too small. Offered an exchange and have allowed me to keep the items, and even offered an extra pair of socks. Very happy.
Very quick response to the email I had…
Very quick response to the email I had sent about an issue with a pair of leggings ! Very kindly sending out a new pair ! . Very polite customer service
Good customer service
Had a problem with an item I ordered but the customer service department has been so helpful and has dealt with it quickly.
Absolutely love the top and leggings I…
Absolutely love the top and leggings I purchased . The leggings are
Easily the best leggings I ever purchased. Fit so well!
I received my order and it did not fit
I received my order and it did not fit. Customer service was quick to arrange an exchange of the items, without me having to return the items myself. Very good service.
Excellent quality items!
Excellent quality items!! I'm a repeat customer. Had to exchange due to wrong size and the team where quick to respond and very helpful.
Good quality items and happy with customer service
Items delivered were nice quality but weren't the right design or shade of blue that I needed, was offered an exchange with no need for return of original items or a full refund, I opted for the exchange. Happy with customer service
Great customer service
Great customer service. Unfortunately the leggings were not long enough but a replacement item is being sent without the need to return the ones I’m not happy with.
Great customer service with regards to…
Great customer service with regards to returning items. Did not need to send original items back and was sent new items out that I preferred. Thank you!
Customer service was prompt and helpful
Customer service was prompt and helpful
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